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Datadog Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Datadog, enjoying intuitive dashboard creation and straightforward implementation. (145 mentions)
Users appreciate the intuitive monitoring features of Datadog, enabling easy integration and insightful data analysis. (144 mentions)
Users value the real-time monitoring capabilities of Datadog, enhancing oversight across various applications and infrastructures. (122 mentions)
Users appreciate the user-friendly interface and robust integration capabilities of Datadog for effective monitoring. (93 mentions)
Users value the intuitive dashboard creation in Datadog, which enhances monitoring and analysis efficiency. (88 mentions)
Users find Datadog's pricing to be expensive, suggesting it should be more affordable given its features. (92 mentions)
Users find the steep learning curve challenging, especially with rapidly evolving features and required knowledge. (73 mentions)
Users find pricing issues with Datadog, citing rapidly escalating costs and high subscription fees as concerns. (71 mentions)
Users find the costs to be unpredictable and excessively high, especially with data storage and additional features. (65 mentions)
Users find learning difficulty in Datadog, noting that new users may require training to understand its complexities. (56 mentions)

5 Pros or Advantages of Datadog

5 Cons or Disadvantages of Datadog

Datadog Reviews (744)

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Datadog Reviews (744)

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4.4
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AM
Andre M.
Manager
Mid-Market (51-1000 emp.)
"One Platform to Unify Heterogeneous Data"
5/5
What do you like best about Datadog?

One platform bringing in heterogenous data. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Managing the payment plan - sometimes an admin accidently enables something and then end of the month it will be on the bill. Would have loved the option of hard disabling certain features Review collected by and hosted on G2.com.

Diogo L.
DL
Diogo L.
Head of DevOps
Mid-Market (51-1000 emp.)
"Intuitive Interface That Makes Data Insights Effortless"
4.5/5
What do you like best about Datadog?

The user interface is very intuitive, making it easy to gain insights from the data. getting data into datadog is quite simple due to the multiple integrations, so it get's ready to use in a few clicks, support is responsive, my team uses it every day. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

In terms of cost, this platform is not inexpensive. Additionally, making bulk changes across multiple widgets is not straightforward, which can be inconvenient. Review collected by and hosted on G2.com.

Om T.
OT
Om T.
Student
Small-Business (50 or fewer emp.)
"Comprehensive Monitoring, But Setup Could Improve"
5/5
What do you like best about Datadog?

I love how Datadog integrates seamlessly into a multi-cloud platform, providing real-time metrics that are crucial for monitoring and observability. The highly customizable dashboards allow me to tailor the analytics to fit my exact needs while the fine-tuning alert options ensure that I am always informed without being overwhelmed. These combined features help significantly in tracking system performance metrics and logs, greatly aiding in root cause analysis (RCA). Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I find the setup of Datadog to be inefficient and somewhat challenging, making the initial configuration process moderately hard. Additionally, the cost of using Datadog is quite high, and it would be beneficial if there were discounts available for first-time users to ease the financial burden. Review collected by and hosted on G2.com.

Johnny C.
JC
Johnny C.
MDR lv2
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Comprehensive and Dynamic Monitoring for a Complete End-to-End View"
5/5
What do you like best about Datadog?

its end-to-end monitoring since it shows us everything we need to see and likewise see what is consumed and all its logs, traces, metrics in a more dynamic way Review collected by and hosted on G2.com.

What do you dislike about Datadog?

its way of containers that makes the price go up if not configured properly Review collected by and hosted on G2.com.

AC
Amanda C.
Senior Product Engineering Manager
Enterprise (> 1000 emp.)
"Seamless Integration Across Our Internal Systems"
4.5/5
What do you like best about Datadog?

That it is integrated with all our internal services and systems Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Inconsistencies in hwo the various teams use it can lead to it being hard to find some data Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Comprehensive Monitoring Tool with Powerful Insights but High Costs"
5/5
What do you like best about Datadog?

What I like best about Datadog is how seamlessly it brings together metrics, logs, and traces in one place. The dashboard is very intuitive, and it’s easy to set up real-time monitoring for applications and infrastructure. I also like how flexible it is — you can create custom dashboards, set alerts, and get deep visibility into performance issues quickly. It really helps in identifying bottlenecks before they impact users. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The main downside of Datadog is its pricing — it can get quite expensive as your infrastructure and data volume grow. Managing costs can be tricky, especially when you’re monitoring multiple environments. Also, the interface, while powerful, can feel a bit overwhelming at first due to the number of features and options available. It takes some time to get fully comfortable navigating everything. Review collected by and hosted on G2.com.

Abhishek Kumar M.
AM
Abhishek Kumar M.
technical support engineer
Broadcast Media
Mid-Market (51-1000 emp.)
"Real-Time Insights and Effortless Error Tracking"
5/5
What do you like best about Datadog?

I like that Datadog shows issues in real time and the filters help me quickly find the key errors without digging through everything. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Sometimes the dashboard feels a bit heavy, and it can take time to set up the right filters when the data gets large. and some time the errors are small but it shows high alerts for it. Review collected by and hosted on G2.com.

Lizette G.
LG
Lizette G.
Lider de Observabilidad y Monitoreo
Enterprise (> 1000 emp.)
"Ease of finding details of incidents and problems"
5/5
What do you like best about Datadog?

The ease of finding the details of incidents and problems. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

on call does not work well in Chile, the call quality is not good Review collected by and hosted on G2.com.

Pascal G.
PG
Pascal G.
Sr Tech lead, Head of Observability.
Enterprise (> 1000 emp.)
"Efficient and reliable."
4.5/5
What do you like best about Datadog?

Extremely reliable.

Ability to fine tune Custom metrics and logs ingested -> this helps to control the cost.

Many features integrated together multiplying the efficiency of Datadog as a global Observability solution.

It is easy to implement and to use.

Integration with 3rd parties is most of the time straightforward.

Scales well with a large organisation.

Dashboards and queries are very responsive even with a very large amount of data.

The Datadog team is very responsive, they already implemented most of the feature requests we suggested (over 10 in a year) which is impressive.

Support is also responsive and we have most of our issues solved in a reasonable amount of time.

The platform is used intensively be the developers across our organisation. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I don't like Zendesk, it is quite poor to interact with support compared to Datadog platform.

Terraform and APIs often take longer to catch up with new features. Review collected by and hosted on G2.com.

Pramod K.
PK
Pramod K.
System Engineer
Mid-Market (51-1000 emp.)
"Great Integration and Dashboards, but Pricing Is Unpredictable"
5/5
What do you like best about Datadog?

Easy integration, power dashboards and visualization, smart alerts Review collected by and hosted on G2.com.

What do you dislike about Datadog?

expensive and hard to predict cost, data retenntion and export limitation Review collected by and hosted on G2.com.