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CWT

By American Express Global Business Travel

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3.1 out of 5 stars

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CWT Reviews & Provider Details

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CWT Reviews (6)

Reviews

CWT Reviews (6)

3.1
7 reviews

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Verified User in Airlines/Aviation
GA
"Setting the standard for out-sourced travel solutions"
What do you like best about CWT?

Nothing, I absolutely cannot recommend using this service. Review collected by and hosted on G2.com.

What do you dislike about CWT?

Incredibly long waiting times for any kind of booking confirmation and an unresponsive chat system. We were satisfied with booking.com until this "cooperation" started, another win for shareholder profits over any kind of customer service. Review collected by and hosted on G2.com.

Tracey-Lee C.
TC
Marketing Consultant
Enterprise (> 1000 emp.)
"CWT Travel is reliable"
Describe the project or task CWT helped with:

CWT booked all of our travel (both domestic and international) when I worked as a Senior Administration Officer in a South Australian government department and I was responsible for booking all travel for a group of 170 staff. Review collected by and hosted on G2.com.

What do you like best about CWT?

The ease of using their online travel booking tool. Review collected by and hosted on G2.com.

Verified User in Food Production
TF
Enterprise (> 1000 emp.)
"Carlson Wagonlit Travel provides service needed"
Describe the project or task CWT helped with:

Carlson Wagonlit provided travel arrangement/reservation services Review collected by and hosted on G2.com.

What do you like best about CWT?

There was a contact person to work with to find the better alternatives to meet our needs Review collected by and hosted on G2.com.

FG
Mid-Market (51-1000 emp.)
"Easy planning and organization of trips"
Describe the project or task CWT helped with:

In general this service is always used by us when we plan company trips. The planning and everything else is done directly by the company, i.e. the booking of accommodation and transport if we need it separately and do not organize it ourselves. Review collected by and hosted on G2.com.

What do you like best about CWT?

This company books our business trips. It is a complete service - from hotel booking to flight booking. We provide the names and dates of the dates, the company does the rest. The payment is done through them and we receive the respective invoice at the end of the month. Review collected by and hosted on G2.com.

Małgorzata N.
MN
RPA Developer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Professional support for your business travel"
Describe the project or task CWT helped with:

CWT is our business partner. CWT provides the support related with travel arragement for our employees. In some countries this is one of the option to book a travel, contact with CWT via phone or mail. They also provide the online booking platform CWTtoGo which is also in use in our company. CWT and Concur those two can be combined and works perfectly to have a good travel program. Review collected by and hosted on G2.com.

What do you like best about CWT?

Online platform CWTtoGo where you can book travel, check-in, track future reservation. CWT provides good reporting website which is helpfull for T&E department. A lot of options of cooperation they are very flexible Review collected by and hosted on G2.com.

Lauren J.
LJ
Delivery Consultant
Computer Software
Mid-Market (51-1000 emp.)
"Would not use if not required by travel policy"
Describe the project or task CWT helped with:

The best way to navigate CWT is to decide the desired travel options from using a different travel site and setting up your CWT search criteria to find these exact results. Review collected by and hosted on G2.com.

What do you like best about CWT?

The system will send travel notifications reminding you to check in, alerting you of delays, etc. Review collected by and hosted on G2.com.

Verified User in Financial Services
PF
Enterprise (> 1000 emp.)
"Carlson Wagonlit Review"
Describe the project or task CWT helped with:

It has been very helpful booking associated travel with my work such as booking a hotel and airfare. It also keeps track of my trips and travel as a repository. Review collected by and hosted on G2.com.

What do you like best about CWT?

It is very user friendly, easy to book a hotel and flight with the service. It is also simple to look at past trips so I can book similar trips for the same thing in the future. Review collected by and hosted on G2.com.

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