Customer Support Suite Reviews & Product Details

I like how easy and user-friendly the platform is, I love the chat option the best/ quick/ easy and the customers love how quick the response time is.. I have not had any issues Review collected by and hosted on G2.com.

Nothing I am happy with how easy it is to use.I wish the answers were shorter for the text quota for things I do not like as most times there are no bugs that bother me Review collected by and hosted on G2.com.

User-friendliness simplicity easy to navigate. Review collected by and hosted on G2.com.

The system slow issue recognition can be improved to assist resolve issues quicker. The auto systems can be annoying. Review collected by and hosted on G2.com.

I enjoy the aspects of this software that allow us to easily manage and function and continue to deliver excellent customer service. Review collected by and hosted on G2.com.

The things that I might dislike with this software is that it can sometimes have a few bugs or glitches and crash unexpectedly. But they always work to resolve any issues that arise. Review collected by and hosted on G2.com.

It is perfect to centralize all kind of customer requirements such as delivery error complaints or service error complaint Review collected by and hosted on G2.com.

It could be hard to use at the beginning, but it definitely with practice becomes easy Review collected by and hosted on G2.com.

Very easy to use to coordinate what I need from it. Being able to have what I need at my fingertips make my job easier when needing to work with customers. Review collected by and hosted on G2.com.

Least helpful is when I am not able to access when it is down or glitching. Not always just sometimes. Could be our network though Review collected by and hosted on G2.com.

I like they have a large customer service team Review collected by and hosted on G2.com.

There isn't anything I don't like. I've looked but can't. Review collected by and hosted on G2.com.