# What is Customer Support Suite used for? What is Customer Support Suite used for? ##### Post Metadata

# multichannel platform for medium-sized companies with link to own CRM My company in Bolivia, Southamerica has a Contact Center with a free line, WhatsApp business, Facebook, Instagram and Google My Business accounts. I want your recommendation for software that helps us automate customer service processes with the possibility of integrating our own CRMs that we already have developed; It is important to note that the traffic is 90% from occasional customers and only 10% from regular customers. Thanks in advance... ##### Post Metadata - Net upvotes: 1