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Culture Cloud by O.C. Tanner Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Culture Cloud by O.C. Tanner Reviews (1,960)

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Reviews

Culture Cloud by O.C. Tanner Reviews (1,960)

View 1 Video Reviews
4.8
1,960 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive customer support and ease of use of Culture Cloud by O.C. Tanner, highlighting how quickly issues are resolved and how simple it is to recognize colleagues. The platform fosters a positive workplace culture by making recognition straightforward and meaningful, although some users note that the variety of rewards could be improved.

Pros & Cons

Generated from real user reviews
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Sejong C.
SC
Sejong C.
Medical Director, Clinical Research
Enterprise (> 1000 emp.)
"Quick Problem Resolution and a Wide Variety of Products"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

Quick resolution of problems. Wide verity of products to select from. It works seamlessly with the reward system at my current employer. Rewards are recognized by the company colleagues and gets posted on boards. Points associated with the recognition can be used with Culture Cloud platform. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Nothing to dislike, but the products there often are above the market price, thus most of the purchases happen in buying gift cards. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Fast, Intuitive Employee Recognition that adds up"
4.5/5
What do you like best about Culture Cloud by O.C. Tanner?

Culture Cloud is a fast and intuitive way for our team to praise colleagues with varying amounts of points for the acknowledgement and the colleagues good deeds accumulate into points they can spend on a wide variety of products. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Due to the size of the catalog the items reflected may not always be accurate. For example, I ordered kayaks that were advertised both in picture and write-up as one color scheme, but received an entirely different color scheme that I didn't like as much. Review collected by and hosted on G2.com.

Zaneta L.
ZL
Zaneta L.
Medical Assistant
Enterprise (> 1000 emp.)
"User-Friendly and Exceptional Support, Minor Improvement Needed"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

I like Culture Cloud by O.C. Tanner because there was a real person I could talk to, and the lady who helped me was very nice and assisted me well. I also appreciate that we are able to receive gifts in a good time frame. The setup was very easy, and it's easy to navigate, even with a large number of employees like we have at Northwell. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I wish if you are given an award and you did not use it in time it should not expire. They should at least turn this gift into a gift card and mail it to me since I did not pick my gift in time. We only got 3 weeks to pick our gift, and since I missed my time, I was not able to get the gift. For those who miss, maybe next time would be good to get an Amazon gift card so we can use it whenever we can. Review collected by and hosted on G2.com.

IK
Imran K.
Enterprise (> 1000 emp.)
"Streamlined Employee Recognition, Easy to Use"
4.5/5
What do you like best about Culture Cloud by O.C. Tanner?

I appreciate how Culture Cloud by O.C. Tanner makes it easy to organize the distribution of performance gifts. The website's design is outstanding, allowing users to log in conveniently and choose gifts effortlessly. I like the feature where I can add items to my favorite list and revisit them for ordering. The detailed product descriptions are really helpful and build trust in the decision-making process. Finally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Areas of improvement could be as follows: Sending a notification of the re-availability of the items of the favorite list, which are no longer available for selection. Introducing a stock balance against the item, so that users are aware of the left-over items in the store. Probable dates of replenishment of the stocks. Display the expiry for the gift card. List of all probable items displayed, so that users know what items can come in in near future if currently unavailable. Review collected by and hosted on G2.com.

CW
CANDYCE W.
team lead
Mid-Market (51-1000 emp.)
"Prompt Ordering Tools, Excellent Support"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

I am very pleased with Culture Cloud by O.C. Tanner for their prompt response when looking for the status of my item. The products are nice, and I particularly appreciate the ordering tools because they are prompt and fast. The initial setup was very easy, and I would definitely recommend Culture Cloud by O.C. Tanner. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I think it would be better if there were more name brands and state-specific options on the items. Some of those restaurants are not in Virginia. Review collected by and hosted on G2.com.

Naysa A.
NA
Naysa A.
Admin
Mid-Market (51-1000 emp.)
"Elevates Recognition and Rewards Seamlessly"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

I love using Culture Cloud by O.C. Tanner. It's a great platform for quickly sending out rewards with just one click. I enjoy the ability to redeem rewards for a variety of options like travel, adding it to my paycheck, gift cards, and more. The flexibility to choose what I want is fantastic, from perfume and jewelry to flight credits and gift cards. All the options for home, living, and food make it a perfect fit for me. It's got everything I could need, and I'm really sold on the ability to choose what I want. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I think the only thing that could be improved is how long it takes for the mailed gift cards to be received. It can take over twenty days, which sometimes makes people forget what's coming to them. I prefer the online gift cards because the physical ones take quite a bit of time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Simple, Instant Recognition That Boosts Team Morale"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

What I like best is how simple it is to recognize colleagues instantly. The UI is clean and the rewards catalog has tons of options - gift cards, experiences, merchandise. It actually improved team morale because recognition became part of our daily workflow, not a once-a-year thing. The mobile app also makes it easy to send recognition on the go. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

> While Culture Cloud works well overall, the main area for improvement is the rewards catalog loading speed. On mobile, the catalog page sometimes takes 6-10 seconds to display all options, which slows down the redemption process when I'm in a hurry. Also, I’d love to see more local Saudi vendors added to the gift card options.

>

> Another small point: the search filter in the recognition feed could be better. Finding past recognitions for a specific colleague takes multiple clicks. Adding a quick search bar by name would save time.

>

> These aren’t deal-breakers though. The support team is responsive and the platform Review collected by and hosted on G2.com.

LJ
Laszlo J.
Web Developer
Small-Business (50 or fewer emp.)
"Intuitive Points Redemption with Plenty of Reward Options"
4.5/5
What do you like best about Culture Cloud by O.C. Tanner?

I love the variety of options available when redeeming points, and it really simplifies benefits management across different platforms. It offers numerous benefits and rewards, which helps foster a culture of recognition. The points system is easy to understand, and the interface is intuitive with smooth, straightforward navigation. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Adding more localization would further enhance the experience, since reward options can vary by region. It would also help if the fee for redeeming points could be reduced. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Culture Cloud Offers Great Options and Fast, Helpful Support"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

What I like about Culture Cloud is the variety of options available to choose from, along with the fast response whenever I have a question or run into an issue. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I’ve only experienced one issue, and it happened when my address was updated but didn’t show up on my order. However, it was resolved in a responsible manner, and I haven’t had any other issues since. Review collected by and hosted on G2.com.

Kip G.
KG
Kip G.
Enterprise (> 1000 emp.)
"Fantastic Rewards, Needs Better Promotion"
5/5
What do you like best about Culture Cloud by O.C. Tanner?

I like the huge selection of items that I can use my swag points to purchase. The fact that it’s free because of whatever merit I achieve through my company, and I get free items for that is amazing! There are a ton of things to choose from, and it actually makes it really fun. Also, after I had an issue with not receiving my E gift cards, I sent an email, and the problem was resolved within 24 hours, which worked out great. Additionally, the initial setup was easy; I just typed in my company password and then set up facial recognition. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I guess one of the few things that could be improved is your marketing, you need to let the newer hires know how to give another person swag points, the first year I started here I received a huge amount of swag points, but then after that, it took nearly 2 years to get a third of what I had made the first year simply because very few of my coworkers actually use the system to give awards to other people. Review collected by and hosted on G2.com.

Questions about Culture Cloud by O.C. Tanner? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

PG
Parvesh Gusain
•
Last activity 5 months ago

How do you handle limited product details and point-based visibility in Culture Cloud by O.C. Tanner?

Michael P.
MP
Michael Padilla
•
Last activity over 6 years ago

How do I find out more about improvements they have made to their pricing and implementation?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

10 months

Average Discount

13%

Culture Cloud by O.C. Tanner Comparisons
Culture Cloud by O.C. Tanner Features
Reporting
Dashboard
Performance
Process/Workflow Automation
File Sharing
Content Library
Integrations
Mobility
Corporate Discounts
Reward Catalog
Customization
Budget Management