Ability to perform our entire A/P process remotely; no longer needing to sign checks, rebates from paying vendors via virtual card - the rebates we receive will more than offset any CSI costs by a lot; full touchless integration with Great Plains, ability to handle multiple entities within our organization
What do you dislike?
It would be nice if the system was fully integrated with Concur, especially considering they are a preferred partner of Concur. I also with there was a way to include documents that need to be sent with payments (ie: tax returns, contracts, etc.). Those payments still need to be done the traditional way
Recommendations to others considering the product
Do it, it is the best service out there for automated payments and their fees are by far the most reasonable
What business problems are you solving with the product? What benefits have you realized?
Our A/P process is now completely electronic from invoice approval to payments. We have achieved significant efficiencies in our vendor payment process. Other benefits are rebates from vendors paying via virtual card and being able to pay vendors without being physically in our office. The rebates we receive will more than offset any CSI costs by a lot.
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