Creovai Features

Based on 70 Creovai reviews. Records sales calls and facilitates playback

As reported in 69 Creovai reviews. Utilizes machine learning technology to analyze recorded sales calls

Based on 72 Creovai reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Based on 72 Creovai reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls

Based on 72 Creovai reviews. Transcribes sales calls from speech to text

Utilizes artificial intelligence technology to discover insights within recorded sales calls This feature was mentioned in 71 Creovai reviews.

Based on 128 Creovai reviews. Provides tools for evaluating customer interactions

Offers features for maintaining fair and consistent scoring This feature was mentioned in 127 Creovai reviews.

As reported in 128 Creovai reviews. Generates quality and performance reports

Based on 130 Creovai reviews. Tools for providing personalized feedback and coaching sessions

As reported in 130 Creovai reviews. Provides a centralized dashboard for agents to view their scores and feedback

Tools for educating and training agents This feature was mentioned in 127 Creovai reviews.

Integrates with other customer service or CRM software This feature was mentioned in 130 Creovai reviews.

Helps ensure customer privacy and data protection 130 reviewers of Creovai have provided feedback on this feature.

Condenses long documents or text into a brief summary. 36 reviewers of Creovai have provided feedback on this feature.

Condenses long documents or text into a brief summary. This feature was mentioned in 75 Creovai reviews.

Based on 41 Creovai reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives