Compare Creovai and Gong 
At a Glance
Market Segments
Mid-Market (59.0% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Creovai
Star Rating
(200)4.3 out of 5
Market Segments
Mid-Market (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about CreovaiGong
Star Rating
(6,585)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. This feature, along with its ability to analyze calls, has made it a vital tool for improving communication with prospects and customers.
- Users say that Creovai offers a more intuitive experience, with clearer navigation that makes it easier to find necessary features. This user-friendly design has been highlighted by reviewers who appreciate the quick learning curve associated with the tool.
- According to verified reviews, Gong's implementation process is notably quick and straightforward, with users praising the intuitive onboarding wizard that simplifies setup. In contrast, while Creovai also received positive feedback for its easy setup, it lacks the same level of comprehensive support that Gong provides.
- Reviewers mention that Gong's advanced features, such as call recording and analysis, significantly enhance user productivity. Users have expressed how these capabilities allow them to revisit and learn from their interactions, making it a valuable part of their daily workflow.
- G2 reviewers highlight that while both products perform well in terms of support quality, Gong's overall satisfaction ratings are higher. Users appreciate Gong's proactive assistance and the depth of its machine learning capabilities, which contribute to a more effective sales process.
- Users report that Creovai shines in its reporting and dashboard functionalities, allowing for easy data export and interaction analysis. However, it still trails behind Gong in terms of overall user satisfaction and feature richness, as reflected in the significant difference in G2 Scores.
Pricing
Entry-Level Pricing
Creovai
Creovai
Contact Us
Experience how Creovai delivers intelligence and guidance from day one—turning your call, chat, and case data into actionable insights that enhance agent performance, improve customer retention, and drive real business impact.
- Real-time agent guidance
- Conversation analytics
- Customer & agent experience insights
Gong
No pricing availableFree Trial
Creovai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
8.4
182
9.4
5,021
Ease of Use
8.4
187
9.3
5,080
Ease of Setup
8.4
108
9.1
1,292
Ease of Admin
8.8
62
9.1
776
Quality of Support
9.0
152
9.2
3,566
Has the product been a good partner in doing business?
9.3
62
9.3
778
Product Direction (% positive)
8.9
180
9.0
4,694
Features by Category
Lead Facilitation
Not enough data
7.1
346
Not enough data
7.3
340
Not enough data
7.5
345
Not enough data
7.6
344
Organization
Not enough data
8.3
349
Not enough data
8.3
345
Not enough data
8.3
344
Performance Analysis
Not enough data
8.5
346
Not enough data
8.6
351
Sales Analysis
Not enough data
7.7
330
Not enough data
7.9
336
Generative AI
Not enough data
8.6
285
Not enough data
8.9
292
Agentic AI - AI Sales Assistant
Not enough data
8.1
53
Not enough data
7.9
52
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
52
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
107
Not enough data
8.3
105
Not enough data
7.3
98
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
100
Not enough data
8.0
101
Not enough data
7.9
99
Not enough data
8.4
108
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
93
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Call Analytics
8.6
70
9.6
2788
|
Verified
7.8
69
8.8
2481
|
Verified
8.0
72
9.1
2702
|
Verified
Feature Not Available
8.3
1792
|
Verified
Artificial Intelligence - Conversation Intelligence
7.6
72
8.6
1870
|
Verified
7.7
72
8.3
2539
|
Verified
Not enough data
9.2
6
Generative AI
7.2
36
8.9
696
Agentic AI - Conversation Intelligence
6.9
9
8.0
134
6.3
9
8.0
134
6.4
7
8.1
143
6.3
8
8.0
135
6.5
8
8.2
136
6.3
8
8.1
135
6.0
8
7.9
134
Quality Assurance
8.5
128
Not enough data
8.1
127
Not enough data
8.4
128
Not enough data
Engagement
8.3
130
Not enough data
8.2
130
Not enough data
7.9
127
Not enough data
Performance
7.8
130
Not enough data
8.4
130
Not enough data
Generative AI
Feature Not Available
Not enough data
7.2
75
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
407
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
249
Not enough data
8.1
245
CRM Data Enrichment
Not enough data
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Account Management
Not enough data
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
40
Not enough data
8.0
41
Not enough data
7.6
39
Not enough data
7.3
37
Not enough data
7.4
39
Generative AI
7.1
41
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
56
Not enough data
8.4
56
Not enough data
8.3
58
Not enough data
8.6
59
Not enough data
8.3
58
Data Sourcing
Not enough data
8.5
747
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
725
Predictive Analytics
Not enough data
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Sales Management
Not enough data
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
828
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
62
Not enough data
8.3
62
Not enough data
8.3
60
Training
Not enough data
9.0
1966
|
Verified
Not enough data
9.0
2177
|
Verified
Not enough data
8.6
1526
|
Verified
Not enough data
9.2
2216
|
Verified
Feedback
Not enough data
9.3
2370
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1893
|
Verified
Not enough data
8.8
1603
|
Verified
Not enough data
8.9
1789
|
Verified
Not enough data
8.9
1876
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
386
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
9.4
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
11
Not enough data
Not enough data
Not enough data
9.2
8
Categories
Categories
Shared Categories
Creovai and Gong are categorized as Conversation Intelligence
Unique Categories
Creovai is categorized as Genesys AppFoundry Marketplace, Speech Analytics, and Contact Center Quality Assurance
Gong is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Creovai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
10.8%
Banking
8.7%
Health, Wellness and Fitness
6.7%
Financial Services
6.2%
Insurance
6.2%
Other
61.5%
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Alternatives
Discussions
Creovai has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
