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At a Glance
Market Segments
Mid-Market (59.0% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Creovai
Star Rating
(200)4.3 out of 5
Market Segments
Mid-Market (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about CreovaiGong
Star Rating
(6,434)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say Gong excels in call recording with a score of 9.6, highlighting its ability to capture high-quality audio and provide detailed insights, while users report that Creovai's call recording feature, scoring 8.6, lacks some of the advanced functionalities that Gong offers.
- Users on G2 mention that Gong's machine learning capabilities, rated at 8.8, significantly enhance the analysis of sales calls, whereas Creovai's score of 7.8 indicates a more basic implementation that may not meet the needs of users looking for advanced analytics.
- Reviewers mention that Gong's AI text summarization feature, scoring 8.9, effectively condenses lengthy call notes into actionable insights, while users report that Creovai's lower score of 7.2 suggests it may not provide the same level of clarity and utility in summarizing conversations.
- Users say that Gong's ease of use, rated at 9.3, is a standout feature, making it accessible for teams without extensive training, while Creovai's score of 8.4 indicates that some users find it less intuitive, potentially leading to a steeper learning curve.
- G2 users highlight Gong's strong customer support, with a score of 9.3, noting quick response times and helpful resources, whereas Creovai, with a score of 9.0, is also praised but may not match the level of responsiveness that Gong provides.
- Reviewers mention that Gong's proactive assistance feature, scoring 8.1, helps users stay ahead of their sales goals by providing timely reminders and suggestions, while Creovai's score of 6.3 indicates that its proactive features may not be as robust or effective in driving user engagement.
Pricing
Entry-Level Pricing
Creovai
Creovai
Contact Us
Experience how Creovai delivers intelligence and guidance from day one—turning your call, chat, and case data into actionable insights that enhance agent performance, improve customer retention, and drive real business impact.
- Real-time agent guidance
- Conversation analytics
- Customer & agent experience insights
Gong
No pricing availableFree Trial
Creovai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
8.4
182
9.4
4,930
Ease of Use
8.4
187
9.3
4,986
Ease of Setup
8.4
107
9.1
1,215
Ease of Admin
8.8
62
9.1
768
Quality of Support
9.0
152
9.3
3,500
Has the product been a good partner in doing business?
9.3
62
9.3
770
Product Direction (% positive)
8.9
180
9.0
4,608
Features by Category
Lead Facilitation
Not enough data
7.1
349
Not enough data
7.3
343
Not enough data
7.5
346
Not enough data
7.6
346
Organization
Not enough data
8.3
351
Not enough data
8.3
347
Not enough data
8.3
347
Performance Analysis
Not enough data
8.5
349
Not enough data
8.6
352
Sales Analysis
Not enough data
7.8
333
Not enough data
7.9
339
Generative AI
Not enough data
8.6
285
Not enough data
8.9
291
Agentic AI - AI Sales Assistant
Not enough data
8.1
53
Not enough data
7.9
52
Not enough data
8.2
53
Not enough data
8.3
52
Not enough data
8.2
52
Not enough data
8.2
52
Not enough data
8.1
52
Integrated Workflows
Not enough data
7.8
101
Not enough data
7.9
101
Not enough data
8.3
100
Not enough data
7.3
97
Not enough data
8.5
100
Not enough data
8.4
100
Not enough data
8.5
96
Repeatability and Reportability
Not enough data
8.2
98
Not enough data
8.0
98
Not enough data
7.9
96
Not enough data
8.3
100
Not enough data
7.3
96
AI and Automation
Not enough data
7.8
89
Not enough data
7.6
87
Not enough data
7.4
86
Not enough data
7.6
86
Not enough data
8.0
86
Generative AI
Not enough data
8.2
90
Agentic AI - Sales Engagement
Not enough data
8.2
48
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
8.2
46
Not enough data
8.0
47
Not enough data
8.1
46
Not enough data
8.2
46
Call Analytics
8.6
70
9.6
2743
|
Verified
7.8
69
8.8
2466
|
Verified
8.0
72
9.1
2656
|
Verified
Feature Not Available
8.3
1794
|
Verified
Agent Performance Management
7.6
72
8.6
1869
|
Verified
7.7
72
8.3
2513
|
Verified
7.6
71
8.7
2299
|
Verified
Generative AI
7.2
36
8.9
673
Agentic AI - Conversation Intelligence
6.9
9
8.0
134
6.3
9
8.0
133
6.4
7
8.2
134
6.3
8
8.0
133
6.5
8
8.2
134
6.3
8
8.1
133
6.0
8
8.0
133
Quality Assurance
8.5
128
Not enough data
8.1
127
Not enough data
8.4
128
Not enough data
Engagement
8.3
130
Not enough data
8.2
130
Not enough data
7.9
127
Not enough data
Performance
7.8
130
Not enough data
8.4
130
Not enough data
Generative AI
Feature Not Available
Not enough data
7.2
75
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
408
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
248
Not enough data
8.1
245
CRM Data Enrichment
Not enough data
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Account Management
Not enough data
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
40
Not enough data
7.9
39
Not enough data
7.6
39
Not enough data
7.4
37
Not enough data
7.4
39
Generative AI
7.1
41
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
8.4
56
Not enough data
8.6
57
Not enough data
8.3
56
Data Sourcing
Not enough data
8.5
743
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
802
Not enough data
8.6
725
Predictive Analytics
Not enough data
8.1
720
Not enough data
8.4
748
Not enough data
8.2
734
Not enough data
8.3
720
Sales Management
Not enough data
8.6
756
Not enough data
8.2
720
Not enough data
8.7
757
Not enough data
9.0
822
Agentic AI - Sales Coaching
Not enough data
8.1
60
Not enough data
8.5
60
Not enough data
8.3
61
Not enough data
8.3
58
Training
Not enough data
9.0
1964
|
Verified
Not enough data
9.0
2175
|
Verified
Not enough data
8.6
1526
|
Verified
Not enough data
9.2
2214
|
Verified
Feedback
Not enough data
9.3
2370
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1604
|
Verified
Not enough data
8.9
1790
|
Verified
Not enough data
8.9
1877
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
387
Categories
Categories
Shared Categories
Creovai and Gong are categorized as Conversation Intelligence
Unique Categories
Creovai is categorized as Genesys AppFoundry Marketplace, Speech Analytics, and Contact Center Quality Assurance
Gong is categorized as AI Sales Assistant, Sales Coaching, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Creovai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
10.8%
Banking
8.7%
Health, Wellness and Fitness
6.7%
Insurance
6.2%
Financial Services
6.2%
Other
61.5%
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.1%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Alternatives
Discussions
Creovai has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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