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Compare Creovai and Gong 
Featured Products
At a Glance
Market Segments
Mid-Market (59.0% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Creovai
Star Rating
(200)4.3 out of 5
Market Segments
Mid-Market (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about CreovaiGong
Star Rating
(6,478)4.8 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in user experience, with many praising its intuitive interface and seamless integration with existing systems. Users appreciate features like the Gong Everywhere extension, which enhances usability by allowing easy access to call recordings and AI note-taking.
- Users say that Creovai offers a clean and straightforward platform, making it easy to analyze interactions and convert voice to transcript. Reviewers highlight the dashboard and search functionality as standout features, which facilitate quick data exports and efficient reporting.
- According to verified reviews, Gong significantly outperforms Creovai in terms of overall satisfaction, reflected in its high G2 Score. Users frequently mention the powerful AI features that provide deep insights from sales calls, making it a valuable tool for sales teams.
- Reviewers mention that while Gong has a robust setup process, Creovai is noted for its easy implementation. Users appreciate how quickly they can get started with Creovai, which is particularly beneficial for teams looking for a rapid deployment.
- G2 reviewers highlight Gong's superior support quality, with many users noting the responsiveness and helpfulness of the support team. In contrast, while Creovai also receives positive feedback for support, it does not match the level of satisfaction reported for Gong.
- Users report that Gong's advanced features, such as call analysis and AI text summarization, provide a competitive edge, allowing teams to extract actionable insights efficiently. Creovai, while functional, lacks the depth of features that many users find essential for maximizing their sales strategies.
Pricing
Entry-Level Pricing
Creovai
Creovai
Contact Us
Experience how Creovai delivers intelligence and guidance from day one—turning your call, chat, and case data into actionable insights that enhance agent performance, improve customer retention, and drive real business impact.
- Real-time agent guidance
- Conversation analytics
- Customer & agent experience insights
Gong
No pricing availableFree Trial
Creovai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
8.4
182
9.4
4,959
Ease of Use
8.4
187
9.3
5,015
Ease of Setup
8.4
108
9.1
1,238
Ease of Admin
8.8
62
9.1
770
Quality of Support
9.0
152
9.2
3,521
Has the product been a good partner in doing business?
9.3
62
9.3
772
Product Direction (% positive)
8.9
180
9.0
4,637
Features by Category
Lead Facilitation
Not enough data
7.1
348
Not enough data
7.3
342
Not enough data
7.5
346
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
346
Performance Analysis
Not enough data
8.5
348
Not enough data
8.6
352
Sales Analysis
Not enough data
7.8
332
Not enough data
7.9
338
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
105
Not enough data
8.3
102
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
8.6
70
9.6
2762
|
Verified
7.8
69
8.8
2468
|
Verified
8.0
72
9.1
2671
|
Verified
Feature Not Available
8.3
1793
|
Verified
Artificial Intelligence - Conversation Intelligence
7.6
72
8.6
1871
|
Verified
7.7
72
8.3
2524
|
Verified
Not enough data
Not enough data
Generative AI
7.2
36
8.9
683
Agentic AI - Conversation Intelligence
6.9
9
8.0
135
6.3
9
8.0
134
6.4
7
8.1
134
6.3
8
8.0
135
6.5
8
8.2
135
6.3
8
8.1
135
6.0
8
7.9
134
Quality Assurance
8.5
128
Not enough data
8.1
127
Not enough data
8.4
128
Not enough data
Engagement
8.3
130
Not enough data
8.2
130
Not enough data
7.9
127
Not enough data
Performance
7.8
130
Not enough data
8.4
130
Not enough data
Generative AI
Feature Not Available
Not enough data
7.2
75
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Generative AI
7.1
41
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
743
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
Not enough data
9.0
1966
|
Verified
Not enough data
9.0
2179
|
Verified
Not enough data
8.6
1528
|
Verified
Not enough data
9.2
2216
|
Verified
Feedback
Not enough data
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1895
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1879
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
388
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creovai and Gong are categorized as Conversation Intelligence
Unique Categories
Creovai is categorized as Genesys AppFoundry Marketplace, Speech Analytics, and Contact Center Quality Assurance
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Creovai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
10.8%
Banking
8.7%
Health, Wellness and Fitness
6.7%
Insurance
6.2%
Financial Services
6.2%
Other
61.5%
Computer Software
37.5%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Alternatives
Discussions
Creovai has no discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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