--- title: Creatio Sales Reviews meta_title: 'Creatio Sales Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Creatio Sales works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-03-10' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Creatio Sales Reviews **Vendor:** Creatio **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Creatio Sales Sales Creatio is a no-code, AI-native CRM + sales automation platform built on Studio Creatio. It helps businesses manage their full sales cycle — from lead capture to order and contract closure — with tools that work across different roles and contexts Key Features & Capabilities 360° Customer View — Unified accounts/contacts database; full history of interactions; demographic & communication preference data. Lead & Opportunity Management — Capture and qualify leads; manage pipelines; automate follow-ups; track deals through stages. Order & Contract Management — Tools for creating proposals/contracts, managing approvals, processing orders and invoices. Sales Forecasting & Analytics — Forecast revenue, monitor performance via dashboards/KPIs, track conversion rates. AI Tools — Lead scoring, predictive analytics, recommendations (e.g. next best action), AI-driven summaries and templates. Activity & Productivity Management — Task/meetings/calendar tools; mobile access; offline/online sync; manage sales rep activity. Composable Architecture — Modular applications (Customer 360, Lead & Opportunity, Order & Contract, etc.), extensible via marketplace apps; easy customization using no-code UI. ## Creatio Sales Reviews ### 1. Exceptional Automation Opportunities **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey R. | Head of Marketing, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Creatio Sales?** Creations' ability to connect with our external ordering platforms means that our field sales staff will have access to data that was previously unavailable to them. System upgrades occur regularly, but there is never any pressure to migrate us to the newest platform. Since we are a sizable company, Creatio and our support staff have taken an effort to ensure a smooth transition of our business procedures. Constant updates to the marketplace provide us access to tools that we might not have known existed, stimulating us to consider new methods of conducting business. Creatio Academy provides a wealth of resources, including instruction and documentation. **What do you dislike about Creatio Sales?** I'd rather not have to perform these steps via Business Process Setup but rather have more options for business rules—in other words, restricting the range of values for a date field to only today or just today and tomorrow. A nice feature would be to have the dashboard automatically refresh. Things include adjusting a time frame or selecting a member of a team from a list box. There isn't a simple framework for setting up pick lists. Because of the overlap between departments, it can be challenging and time-consuming to ensure that everyone has the information they need to do their jobs effectively. **What problems is Creatio Sales solving and how is that benefiting you?** Because of its user-friendly interface and low-code, no-code nature, the Creatio system is a good fit for even those of us who may not have a CRM background, like me. Our support staff is responsive and helpful, and it only took me a week to learn how to get started creating fields and processes for our business. Previously, it would have taken weeks for developers to get to this point. ### 2. One of the best sales pipeline process automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Creatio Sales?** Creatio as a CRM got the various amount of business functionalities related to CRM, especially in the Sales Creatio the pee built lead management, opportunity management and sales forecasting gives a very good value to the business **What do you dislike about Creatio Sales?** Creatio got almost all the pipeline management. Nothing much in terms of dislikes. But it would be great if Creatio improve the user interfaces to look better. Also, it's better if there is a ability to debug the BPM flows if there are any failures. **Recommendations to others considering Creatio Sales:** I would recommend Sales Creatio to anyone in the sales and marketing industry simply because of the awesome low code capability **What problems is Creatio Sales solving and how is that benefiting you?** At our organization, we use Creatio for all our sales, pre-sales, and lead generation activities. especially with the BPM and low code capability of the platform, we are creating our own tailor-made solution by ourself without much development effort ### 3. Evolving solution for sales automation with low-code/no-code abilities **Rating:** 5.0/5.0 stars **Reviewed by:** Anton S. | Head of Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Creatio Sales?** Low-code/no-code instruments and concept of the "Citizen developer". This solution also contains a lot of different instruments for BP automation and enhanced usability of the product. **What do you dislike about Creatio Sales?** limited count of "ready to go" processes, which leads to necessity of BPMN knowledge at least))) **What problems is Creatio Sales solving and how is that benefiting you?** Automation of various processes. Main benefit - time-to-market and easy customization - [View Creatio Sales pricing details and edition comparison](https://www.g2.com/products/creatio-sales/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+11%3A47%3A05+-0500&secure%5Bsession_id%5D=ee6dac49-015d-4ad0-8898-0cc869aa0c27&secure%5Btoken%5D=f4586487cc7107f0e932ac823cf2114820d39e1d12fd66b67fbdf6a0e04fde18&format=llm_user) ## Creatio Sales Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Creatio Sales Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,646 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,826 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,460 reviews)