# Corrao Group Reviews **Vendor:** Corrao Group **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 51 ## About Corrao Group Since 2008, Corrao Group has helped 1,250+ customers of all industries and sizes with over 2,500+ Salesforce projects completed. As everyday Salesforce power users ourselves, we understand how flexible the platform is, and how it can support every department in your business. Salesforce out-of-the-box isn’t optimized to your requirements. We work with customers to implement and streamline their business processes within Salesforce for maximum ROI and adoption. Learn more about why Corrao Group can help you today! Customer Testimonial Videos: https://bit.ly/3LCN92L ## Corrao Group Reviews ### 1. Very experienced personnel **Rating:** 5.0/5.0 stars **Reviewed by:** luz Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Corrao Group?** Corrao Consulting is known for its expertise in Salesforce implementation and customization, particularly for businesses, in our case for nonprofits. They have experience, they provide a strong focus on your business and what you need, they excel in customization and integration, enhance data manegement, and they provide solutions. **What do you dislike about Corrao Group?** Their customization complexity can sometimes lead to systems that require ongoing maintenance and support. There is a certain dependency on consultants for support. **Recommendations to others considering Corrao Group:** First , assess your needs so Corrao group wil understand your business requirements. Understand the scope of services Discuss the levels of customization Comunicate regularly **What problems is Corrao Group solving and how is that benefiting you?** Developing the appropriate platform necessary for collecting information on our clients and donors. ### 2. Deep understanding of Salesforce ecosystem and products **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Director of Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Corrao Group?** They have a deep understanding of the entire Salesforce ecosystem and how to best leverage the products. They adhere to best practices without being asked, unlike many other consultants, and don't just build everything using Apex when we don't have an internal resource to manage it. They act as a true strategic partner versus a and execute equally well. **What do you dislike about Corrao Group?** Their pricing is on the higher end, but you get what you pay for. In their case, it is justified as they consistently deliver a high quality work and have never had an issue with solutions they have built. I have used a cheaper alternative once and it was not a pleasant experience. **What problems is Corrao Group solving and how is that benefiting you?** I have used Corrao largely as a strategic partner for larger scale Salesforce projects and as a development execution arm, but also have used them as an MSA to ensure there is continuity in admin services upon the exit of internal Salesforce staffing. ### 3. Your Next Salesforce Implementation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Lorin W. | Product Manager CSPO **Reviewed Date:** March 25, 2024 **What do you like best about Corrao Group?** Carrao Group's diligence to schedule and consideration in estimating, implementing and follow through is second most appreciated only to their staff. Tyler, Blake and Michelle are invaluable team mates. **What do you dislike about Corrao Group?** This team makes a commitment and sticks to it. If you are looking for a team to break promises, break ranks and let the tail wag the dog, look elsewhere. This company means business. **What problems is Corrao Group solving and how is that benefiting you?** Corrao Group provides experienced expert professional assistance that delivers modern solutions in a competitive, timely and cost effective manner. Whether it is field level enhancements or introduction to new Salesforce modular cloud services, Corrao Group engages every business challenge with thoughtful consideration and enthusiasm. ### 4. Salesforce Is Difficult to Implement, The Corrao Group Made Much Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Corrao Group?** They listened and made every effort to understand our business processes so they could be effectively implemented in SFDC. **What do you dislike about Corrao Group?** It's expensive, but well worth the money. **Recommendations to others considering Corrao Group:** Understand your business processes as much as possible so you can explain them to someone not familiar with your business. **What problems is Corrao Group solving and how is that benefiting you?** Implementing and updating a SFDC instance for two companies. We now have a functioning SFDC instance for both companies. These control/track everything for procurement, logistics, service tickets, work orders, scheduling service appointments, history on projects, customer information, site information, etc. We are now in a position that we can easily scale to match our rapid growth. ### 5. Great Business Partners in Multiple Capacities **Rating:** 5.0/5.0 stars **Reviewed by:** Sean J. **Reviewed Date:** January 29, 2024 **What do you like best about Corrao Group?** Corrao is very knowledgeable in multiple areas and provides the resources to help solve our problems in each area of need. They provide thought leadership and best practices in areas that most benefit our company. **What do you dislike about Corrao Group?** N/A - I sish all of our business applicaitons could be supported by Corrao. **What problems is Corrao Group solving and how is that benefiting you?** Corrao is supporting our company in multiple areas from enhancing our system integrations, building system enhancements, and leading M&A data migrations. ### 6. Time to value for our Salesforce software project was critical.....Corrao! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Corrao Group?** Doing business with this organization is organized and simple. **What do you dislike about Corrao Group?** They are expert consultants so loosing their services creates a large hole your staff must backfill. **Recommendations to others considering Corrao Group:** Plan for their departure by making sure your team is able to backfill them. Consider doing an hourly agreement of ad hoc services to facilitate the transition. **What problems is Corrao Group solving and how is that benefiting you?** With a tight timeline and loose scope our IT team was tasked with building a complex client facing software solution atop the Salesforce stack. In house talent couldn't pivot quickly enough so we turned to the Corrao group. From proposal to kickoff, doing business with them was simple. Their 2 man team included a Project Manager and technical architect. The PM integrated with our stakeholders seamlessly and mapped out a plan with few edits. Development immediately followed and produced a masterpiece of quality, logic and usability our stakeholders immediately recognized. At solution delivery- Corrao's team stood by their work providing recording training videos for new users and support for questions about how they architected things. If time to value is critical its my opinion and experience the Corrao group will be able to deliver. ### 7. True Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Corrao Group?** The team at Corrao was extremely flexible and became a trusted business advisor to our organization. **What do you dislike about Corrao Group?** I cannot think of anything that I dislike about Corrao Group. **Recommendations to others considering Corrao Group:** I have worked with many partners and I would say that the team at Corrao consistently demonstrated that they are a true partner. Setting up and future proofing the solution, tailoring the training based on the teams schedule and comfort. At no time did we feel rushed or pressured to check a box to move on to the next phase. **What problems is Corrao Group solving and how is that benefiting you?** Partnering with Corrao group we were able to enhance the productivity and performance of our invoicing team, ultimately enhancing our cusotmers experience. Corrao developed a solution that exceeded the expectations of our leadership, sales and cusotmer support teams. ### 8. Excellent support and great people **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin S. | Manager, IT Applications **Reviewed Date:** February 08, 2024 **What do you like best about Corrao Group?** The consultants are excellent. I have had nothing but positive experiences working with them. A great team of professionals. **What do you dislike about Corrao Group?** I haven't seen any downside. Upside only. **What problems is Corrao Group solving and how is that benefiting you?** We hired Corrao Group to manage our Salesforce Sales Cloud and they have been just fantastic. They are very responsive to any issues we have and are proactive in recommending solutions and improvements. ### 9. Thorough Team from Sell to Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **Describe the project or task Corrao Group helped with:** SalesForce & Pardot Custom Implementation with Native DB. **What do you like best about Corrao Group?** They provide a high level of service and project management. **What do you dislike about Corrao Group?** Nothing at this time, they do great work. **Recommendations to others considering Corrao Group:** They really are a great operation. Marlene is a really valuable fractional asset to our team. **What problems is Corrao Group solving and how is that benefiting you?** Sales forecasting, accountability, business intellegence, automated marketing and selling, improved customer experience. ### 10. Extremely helpful Salesforce Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Corrao Group?** Clear communication around projects and timelines. Always provided clear instructions on how to use new dashboards, reports, etc. that they built. Very flexible in customizing Salesforce for our particular needs. **What do you dislike about Corrao Group?** Can't really think of much. There were a few times we had to go back and forth on things early on in our working relationship, but as we both understood "how we work," we got through it. **What problems is Corrao Group solving and how is that benefiting you?** We are a small team, so we rely on Corrao for their Salesforce expertise. They built out our Opportunity object/process and the reporting and dashboards around that. Additionally, they help us quickly iterate on our implementation as we grew and learned. ### 11. Best Salesforce consultants, great experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Terry D. J. | System Engineer Manager, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Corrao Group?** It is a very adaptable application, and having extensive knowledge and expertise with the product, along with a creative team, enabled us to create a unique and inventive solution design for our company. Corrao Group is an experienced user of various products, allowing them to optimize them swiftly, effectively, and efficiently. There is service quality and labor that exceeds expectations. Overall, they are a fantastic bunch of individuals to deal with, and I would suggest them to anybody interested in getting started with Salesforce or getting more out of it. **What do you dislike about Corrao Group?** Carrao offers excellent project management skills as well as a comprehensive invoicing system that tracks everything, even late invoice payments. The only disadvantage I see is that they are not as large as Accenture, but the advantage is that you receive the same devoted, one-on-one service that you would at those sorts of firms. You will be reminded about outstanding overdue invoices on a regular basis, which can be unpleasant, especially because our A/P employees have 2-4 week payment periods. **Recommendations to others considering Corrao Group:** They are the ones to contact if you need Salesforce specialists. Adoption support should be led at the executive level; without it, no matter how brilliant the product is, you will fail. You get what you pay for; certainly, there are less expensive consultants out there, but chances are you'll also receive less service. There will be no "surprises" or "oh, we need extra hours to finish the project" with this firm. I've only had a few hours left over from a SOW, and they've never had to go back and seek extra to finish things. **What problems is Corrao Group solving and how is that benefiting you?** Corrao is currently putting up dashboards to monitor the efficacy of our lead/buyer interaction, follow-up, and conversion now that they have recorded the business process and generated training manuals. They've helped us overcome a lot of obstacles, one of which was developing a product access/approval platform within Salesforce that interacted with our website. As a consequence, we are now 90% more productive than ever before for our clients. We are optimizing the performance of our Salesforce instance. We must build on the foundations established by the Corrao Group. ### 12. Salesforce Solution for 3PL Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan E. | Sr. Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Corrao Group?** I liked Corrao Group's overall professionalism. From sale to close there was consistent communication and it was always clear whos role was what in the organization. They made things as easy as possible for us. **What do you dislike about Corrao Group?** N/A. No complaints............................................................................................................................................... **What problems is Corrao Group solving and how is that benefiting you?** Corrao group helped us solve a lack of a CRM. Although the CRM has benefits being a smaller organization we didn't yet need a sophisticated soulution. Corrao group did a great job of understanding our true need and not trying to sell us on features that our business was not yet ready for. ### 13. Great Company to work with since Day 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Mirian V. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Corrao Group?** I like that their team was always there to assist with changes, add-ons, and modifications. We would send out our thoughts and emails and they came back with ways to improve our suggestions. **What do you dislike about Corrao Group?** There was nothing that we disliked. We liked everything. **Recommendations to others considering Corrao Group:** Recommend Corrao to anyone looking to improve their Salesforce. This was a huge jump for our company and it will help our Company in multiple ways. **What problems is Corrao Group solving and how is that benefiting you?** Corrao assisted with upgrading our Salesforce and integrating multiple add-ons to assist our Sales Department and be able to track our projects better. ### 14. Extremely helpful and knowledgeable team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Corrao Group?** They are friendly and attentive. They respond quickly to my requests and so far I have not stumped them! They also act in the best interest of the company that I work for, even though they don't have to do so. **What do you dislike about Corrao Group?** I do not have any dislikes right now. I appreciate all that Blake and Michelle have done for us! **Recommendations to others considering Corrao Group:** I would suggest reaching out to Corrao Group if you are ever in need of advisory skills or Salesforce knowledge. **What problems is Corrao Group solving and how is that benefiting you?** Corrao Group is filling in the gaps that I am having as the dedicated Salesforce Administrator. Blake and Michelle have both been extremely helpful in allowing me to bounce ideas off of them for various tasks that I need to complete or simply to understand a different perspective on best practices in Salesforce. It is great to have additional knowledge and support from a team that knows our Salesforce instance. ### 15. Salesforce Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J. | Director, Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **Describe the project or task Corrao Group helped with:** Automate and implement our Salesforce CRM platform to better align with our unique business goals. **What do you like best about Corrao Group?** Their coaching, expertise, guidance and insight provided us with a cost-effective Salesforce platform customization that was completed ahead of schedule. **What do you dislike about Corrao Group?** That we had not discovered Corrao Group earlier in our Salesforce implementation journey. **What problems is Corrao Group solving and how is that benefiting you?** Better enablement of our sales/marketing strategy, minimized manual input/upload of leads/opportunities, helped streamline daily BusDev operations, and most importantly, enabled the ability to provide stakeholder visibility via a single dashboard and detailed custom reporting to better manage sales/marketing investments (ROI of each campaign, # opptys ). ### 16. Great Support Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric R. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **Describe the project or task Corrao Group helped with:** We have been partnering with them for many years and they have been great with special projects including dashboards, reporting, and much more. **What do you like best about Corrao Group?** Their team is very responsive and the turnaround time exceeds expectations. Great company to work with that has made my life easier. **What do you dislike about Corrao Group?** Nothing. They are a good company to work with. **Recommendations to others considering Corrao Group:** Have an initial call and do some discovery to see if they are a good fit for your use case. **What problems is Corrao Group solving and how is that benefiting you?** They have helped with contracting objects and maximizing our dashboards. Save us all time. ### 17. very responsive and attentive to provide a great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Corrao Group?** knowledge and responsiveness to resolving our problem **What do you dislike about Corrao Group?** I did not identify any downsides to Corrao Group during this project. **Recommendations to others considering Corrao Group:** Our initial engagement with Corrao Group was limited in scope, but the experience ensures that I will use them for our next major salesforce project. **What problems is Corrao Group solving and how is that benefiting you?** Error impacting data upload from excel to salesforce ### 18. Excellent Strategic Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly A. | Corporate Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2022 **Describe the project or task Corrao Group helped with:** Salesforce and Pardot customization and ongoing account management & strategy **What do you like best about Corrao Group?** Corrao Group provides strategic planning, quick implementation and great customer service. Jack, Robyn, Marlene and Jonathan have been instrumental in setting up Salesforce and Pardot so that the systems meet our unique business needs. **What do you dislike about Corrao Group?** Nothing - all positive experiences with the Corrao Group team. **What problems is Corrao Group solving and how is that benefiting you?** Database management, ERP integration, sales reporting, marketing automation ### 19. Great experience working with Corrao Group! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Senior Associate, Business Operations and Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **Describe the project or task Corrao Group helped with:** Customizing opportunity object, reporting, and dashboards. **What do you like best about Corrao Group?** Responsiveness and communication, they were always there to help. **What do you dislike about Corrao Group?** I did not dislike anything about working with them. **What problems is Corrao Group solving and how is that benefiting you?** We don't need to hire an internal SFDC admin. ### 20. Fast and Painless! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **Describe the project or task Corrao Group helped with:** The Corrao Group helped with our Salesforce implementation and were very thorough and complete in what we needed them to do. **What do you like best about Corrao Group?** It is a large undertaking for any organization but there was plenty of guidance in the process. We look forward to working with them again in the future. **What do you dislike about Corrao Group?** There wasn't really anything to dislike. **What problems is Corrao Group solving and how is that benefiting you?** Our Salesforce implementation works as advertised! ### 21. Would not want to be without Corrao Group! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcia O. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2021 **Describe the project or task Corrao Group helped with:** Corrao Group was our initial partner for implementing Salesforce in 2018, and we still depend on them today. Since implementation, we have upgraded with their assistance and explored additional add-ons that they have walked us through. We currently have a service contract which allows for training of our users. This training has been instrumental in increasing adoption among our users. Outsourcing the training allows our admins to focus on other tasks. **What do you like best about Corrao Group?** Corrao Group has an excellent team, with each member bringing different strengths. They are thorough and knowledgeable, but most important, responsive. **What do you dislike about Corrao Group?** There have been no complaints from our users in their interactions with Corrao Group's team. **Recommendations to others considering Corrao Group:** For those just starting with Salesforce, or those seeking greater adoption, Corrao Group has the knowledge and resources to help you reach your goals. **What problems is Corrao Group solving and how is that benefiting you?** Our process was not automated, so was very limited in reporting ability. We have gone from a low-end CRM to a system that fully supports our sales team with resources to make their task easier. Corrao Group has helped us customize Salesforce to meet our goals. ### 22. Chief Operating Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Corrao Group?** The overall capability of the team. The responsiveness and the values the organization displayed during the process **What do you dislike about Corrao Group?** Some of the larger documents were harder to get our hands on and re-create since they were created on Giffy. **What problems is Corrao Group solving and how is that benefiting you?** Our project involved developing a detailed sales process and implementing sales force. ### 23. Salesforce Implementation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2021 **Describe the project or task Corrao Group helped with:** Help design and implement SFDC system for our growing company. Implemented Salesforce from ground up, added CPQ to package midway and ended with a short training session for our sales team. **What do you like best about Corrao Group?** Very responsive and hardworking people. Management is nice - they mean well. It was a good effort, it was evident a lot of work went in, and they tried to give best advice they could. We found the walkthrough videos to be very helpful. **What do you dislike about Corrao Group?** The Corrao team had some internal quarrelling between their employees which was evident in the consulting process - not super professional. Ultimately, we felt as though the team at implementation Corrao was very opinionated and not very helpful in providing us with the best set up for our needs and sales motion. Our conversations and sessions were not very efficient and were often dominated by lecturing or push back by the Corrao consultant to the Geltor team. Again, on the whole, just not a great use of our time and not very professional. Every comment or change was taken very literally, which was also not very productive or easy to work with. The could have been a better partner in that sense. We often felt as if we were wrong about everything, which is never a good feeling to have when new to a system as a customer or quite frankly the reality given the general flexibility of the SFDC system. They built a foundation for us to continue iteration of our system, but it was by no means "done" by the end of the implementation period. I can't compare this process to others, given its the only time that I have implemented a CRM system, but our needs were ultimately not satisfied by the work completed by Corrao. We have hired another person internally to continue to refine the system and we've needed to put in significant work to make changes from the original implementation. Geltor can take some responsibility for the ongoing iteration needed, given we are building our commercial function in real time - that is the reality of a start up - though I definitely think the process could have been a lot more productive and that the team at Corrao should be accustomed to working with companies of our size and growth stage. We felt that we were quite prepared with our outline and information when the project kicked off and felt as though we gave them a solid baseline to build out the system. **What problems is Corrao Group solving and how is that benefiting you?** Help design and implement SFDC system for our growing company. Basic introductory training for our sales team. It helped us build a foundation for the system and displayed the complexities of the software. ### 24. Corrao Group providing tremendous Business Value **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | CTO - CMO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **Describe the project or task Corrao Group helped with:** Corrao Group was chosen as a key partner for Coretek to dissect there services that we provide and fashion a Brand Identity. This messaging was used in how Coretek presents itself to the world through both digital and print media and campaign generation through Pardot / Salesforce integration and prospect nurturing. **What do you like best about Corrao Group?** Robyn, Drew and Wyatt, along with the larger team were great to work with, and provided valuable insights to how we want to project ourselves and some of the tactile things we needed to do this year during challenging times. They were responsive and creative through the discovery process as well as their delivery **What do you dislike about Corrao Group?** Some hiccups with coordination, but overall very positive experience **What problems is Corrao Group solving and how is that benefiting you?** Pardot Automation and Digital Identity and the Pivot needed to be reactive to market conditions. ### 25. Smart & effective **Rating:** 4.5/5.0 stars **Reviewed by:** Derek R. | Director of Marketing **Reviewed Date:** March 30, 2021 **What do you like best about Corrao Group?** Good communication. Knowledgable team. Effective. **What do you dislike about Corrao Group?** Would have liked more recommendations rather than execution only. **What problems is Corrao Group solving and how is that benefiting you?** Pardot implementation. ### 26. The Best Salesforce Consultants **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **Describe the project or task Corrao Group helped with:** Corrao has helped us complete several projects over the years we have worked with them at Altegris Investments LLC & Artivest after our merger. Everything from complicated VisualForce/Apex integrations, data modeling and workarounds, to all things Pardot, Corrao knows them all extremely well. We are yet to present a problem they didn't have an elegant solution for. We have used them for both independent projects and ongoing servicing needs. **What do you like best about Corrao Group?** They use the software in their own company, which is how you know they practice what they preach. They are one of very few consulting groups that I can say I have formed a personal connection with. All around they are a great group of people to work with and I would recommend them to anyone looking to get started in Salesforce, or looking to get more out of it. **What do you dislike about Corrao Group?** I honestly don't have any cons. If you speak with them, you will understand. **Recommendations to others considering Corrao Group:** You pay for what you get. There are cheaper consultants out there for sure, but you will likely get cheaper service as well. There won't be any "surprises" or "oops, we need more hours to complete the project" with this company. I have only had hours left over from an SOW, they have never had to come back and request more to complete something. **What problems is Corrao Group solving and how is that benefiting you?** They have solved several hurdles of ours, but one complicated example was created a product access/approval platform within salesforce that integrated with our website. We were very pleased with the outcome and it worked perfectly. ### 27. Corrao Group's services are very helpful to teams that have limited resources and time. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **Describe the project or task Corrao Group helped with:** Corrao Group helped my team manage the input of our key program data for one of our most important CR programs. Prior to my work in the program they also helped set up our Salesforce and built out the customization that was necessary for the level of detail the program required. **What do you like best about Corrao Group?** I value the knowledge and expertise of Corrao Group and trust that they can carry out projects with little oversight. **What do you dislike about Corrao Group?** I've found that if I don't prep the files perfectly before sending them to be uploaded decisions are made to create new fields without my knowledge which creates more clean up work and time for me pre and post upload. It would be great to be asked necessary questions during the upload to ensure the data is being added to the Salesforce in a way that doesn't impact the data outcomes. **What problems is Corrao Group solving and how is that benefiting you?** We don't have to worry about the time it takes to do the data uploads and all of the errors that come along with it but I do so much prep work on the files because our partners also don't have the time to be perfect that I wonder how much time I'm actually saving. ### 28. Excellent partner **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew D. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **Describe the project or task Corrao Group helped with:** Jack and his team has help my company with numerous digital and automation projects including, salesforce automation and lead generation, digital campaign mgmt and ROI, lead and product evaluation creation & management and overall marketing and sales strategy. **What do you like best about Corrao Group?** They are candid and transparent. You get a thorough analysis of what you are doing well and where to improve and a plan to do it. **What do you dislike about Corrao Group?** That they don't work for me full time !! **What problems is Corrao Group solving and how is that benefiting you?** marketing automation, database management, customer communication and scoring. ### 29. Successful Implementation of First CRM for Global Scientific Instrument Company **Rating:** 5.0/5.0 stars **Reviewed by:** Joel K. | Head of Marketing and Manager of US Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2020 **Describe the project or task Corrao Group helped with:** Over the past few years, our company has transitioned from being an OEM supplier to marketing and selling our products directly to end users. This evolution has forced the creation of a global sales team. We approached Corrao because we had outgrown our sales documentation tools and needed a CRM to guide workflows and improve communication with partners. **What do you like best about Corrao Group?** Corrao did an excellent job educating us about the capabilities of Salesforce and mapping available functionality to our needs to specify project. From there, implementation and training were efficient and professionally managed, yielding a final product that meets our needs and which we were immediately comfortable using. **What do you dislike about Corrao Group?** We were happy with all aspects of the project. **What problems is Corrao Group solving and how is that benefiting you?** We are trying to manage high value sales across the globe with a small team. Our Salesforce implementation is helping us to easily forecast sales and identify where attention is needed. ### 30. Efficient and Exciting **Rating:** 5.0/5.0 stars **Reviewed by:** Doreen G. | Manager of Business Relations and Sales Analysis, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2020 **Describe the project or task Corrao Group helped with:** Implementing Pardot to Salesforce **What do you like best about Corrao Group?** Avalon was initially unsuccessful with on-boarding Pardot to our Salesforce platform. Corrao Group was recommended by our Salesforce Sales Rep. From the first meeting with Corrao they were able to explain how Pardot could be customized to meet our business to customer needs...when we couldn't see how to previously make it work. The time and patience that was spent detailing the Statement of Work was greatly appreciated. They held our hand, all the way through Implementation.....their team and the service they provided was excellent! We could not have done it without them. **What do you dislike about Corrao Group?** We were very happy with Corrao. There was nothing negative about the experience. **Recommendations to others considering Corrao Group:** When looking for help, look no further. We had used a previous company without any success, prior to Corrao rescuing us. **What problems is Corrao Group solving and how is that benefiting you?** We were able to automate our Sales Rep follow-up as well as marketing to our customers to increase our return business! ### 31. Love having their help with all of our Salesforce and Pardot needs **Rating:** 5.0/5.0 stars **Reviewed by:** Megan L. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **Describe the project or task Corrao Group helped with:** Pardot Engagement Studio revamp **What do you like best about Corrao Group?** Fast support. Able to complete tasks in minutes that would take me at least a half hour **What do you dislike about Corrao Group?** I wish they were in Seattle, otherwise nothing! **What problems is Corrao Group solving and how is that benefiting you?** Pardot engagement studio and basic Salesforce functionality. They helped with both ### 32. Full implementation of Pardot & Salesforce,com **Rating:** 5.0/5.0 stars **Reviewed by:** Dean G. | Vice President of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **Describe the project or task Corrao Group helped with:** The Corrao Group rescued our company from a failed Salesforce implementation attempt by another company. Their primary goal and objective were to understand our business (Homebuilding) and capture the essence of our B2C process, which was compounded by the complexity of multiple communities, divisions, and integration points. **What do you like best about Corrao Group?** Because Salesforce is a highly configurable application, having in-depth knowledge and experience in the product, coupled with a talented team, allowed us to bring about a unique, innovative solution design for our business. Carrao's patients (listening to their customers and teaching them about salesforce.com), along with the pursuit of excellence, made this possible. **What do you dislike about Corrao Group?** Carrao has greate project management discipline and a very sophisticated billing system that keeps track of everything, including late invoice payments. You will receive continues reminders regarding unpaid delinquent invoices, which can get annoying, especially when our A/P folks are on 2 to 4 weeks payment cycles. **Recommendations to others considering Corrao Group:** Make sure the right business leaders are providing the proper time to making the right decisions, design, and process. Support of adoption must be driven at the executive level; without it, you can not succeed no matter how good the product is. **What problems is Corrao Group solving and how is that benefiting you?** We are bringing management awareness on the use of Salesforce by our sales agents. Now that Corrao has captured the business process, and created training manuals, they are now composing dashboards to gauge the effectiveness of our lead/buyer interaction, followup, and conversion rate. As a result, we are now 90% more effective to our customers than ever before. Next will be to maximize the use of the Pardot marketing tool. ### 33. Our Partnership with the Corrao Group **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia W. | President/CEO, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **Describe the project or task Corrao Group helped with:** The Corrao was tasked with developing our SalesForce platform to support the administration of our clients program. That included developing data inputs for specific tasks to be completed for each customer. Also tasked with providing security protocols to meet our client's cyber requirements. **What do you like best about Corrao Group?** Everyone on their team is a consummate professional. They are knowledgeable, customer centric, and responsive to our needs. **What do you dislike about Corrao Group?** I don't dislike anything about them. They are in fact one of my top consultants. **Recommendations to others considering Corrao Group:** The Corrao will provide you the solutions you are looking for. They are very customer centric and I feel that their success with my project is my success with my client. **What problems is Corrao Group solving and how is that benefiting you?** The biggest problem we have is adapting our system to integrate into our clients systems meeting their individual requirements. ### 34. Knowledgeable, Professional, Personable and highly collaborative! **Rating:** 5.0/5.0 stars **Reviewed by:** Ann J. | Sales and Marketing, Senior Management, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **Describe the project or task Corrao Group helped with:** We had a number of objectives and changed course a few times, in the end they helped create content and a 3 stage drip marketing campaign **What do you like best about Corrao Group?** Their knowledge of social media and Sales Force combined with their ability to understand our targeting needs, which are complex, relatively easy to work with. **What do you dislike about Corrao Group?** I am very disappointed that our budgets were cut mid-program and we were not permitted to continue working with our assigned account group. **Recommendations to others considering Corrao Group:** Just Do It! **What problems is Corrao Group solving and how is that benefiting you?** I have learned to use Sales Force somewhat better and only really solved my solution to target to potential new corporate prospects. I do, however, understand the need and benefit of content more than before. ### 35. Go-to Resource for any MarTech Troubles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **Describe the project or task Corrao Group helped with:** Ongoing SalesForce and Pardot support with occasional projects to integrate new technology providers with CRM. They also provide new vendor recommendations and help us review our requirements before interviewing new technology providers. **What do you like best about Corrao Group?** Quick turnaround time when troubleshooting is needed, informed of new SalesForce updates, and expertise in how we've architected our systems. They are consultative in their approach and always provide a good, better, best solution based on our budget and deadline. **What do you dislike about Corrao Group?** The dislikes really come down to us. The inability to utilize the full suite of SalesForce tools we could potentially leverage as an organization. However, they do assist in planning how to use additional tools once we arrive to that point. **Recommendations to others considering Corrao Group:** We routinely run under budget and end up with a block of rolled over hours that we can use for future projects. **What problems is Corrao Group solving and how is that benefiting you?** Creating solutions to help us move towards more marketing automation and more actionable sales reporting, with the occasional troubleshooting. The immediate benefits have been a considerable reduction in bandwidth as we define workflows and (largely) automate processes. ### 36. Corrao Group REview **Rating:** 4.0/5.0 stars **Reviewed by:** Brian S. | Vice President of Sales & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2019 **Describe the project or task Corrao Group helped with:** Converting from Hubspot to Pardot, Creating a long tail email campaign, migrating our customer support group to Salesforce Cloud **What do you like best about Corrao Group?** Very knowledgeable regarding Salesforce and Pardot, and proved to be a very valuable resource during our transitions **What do you dislike about Corrao Group?** Have not received the reporting out of Pardot and Salesforce that we asked for. **Recommendations to others considering Corrao Group:** Very knowledgeable and professional group to work with. We look forward to continuing projects into 2020 as Corrao group helps us to launch two new products! **What problems is Corrao Group solving and how is that benefiting you?** Long term campaigns in place using Salesforce and Pardot, Salesforce Cloud up and running, and a successful migration from Hubspot to Pardot. ### 37. Implementation and optimization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2019 **Describe the project or task Corrao Group helped with:** Corrao has helped us implement multiple Salesforce tools, and dramatically overhaul and optimize our Sales Cloud instance. This has been a dramatic improvement, surfacing data that is informing future business decisions. **What do you like best about Corrao Group?** Corrao helped us architect solution to complex problems, mapped in a way to allow for growth. As we have added additional tools or features, we have a platform and data structure that will carry us forward into the foreseeable future. **What do you dislike about Corrao Group?** Corrao typically responds faster than our SLA, but there are times where they don't respond as fast as we'd like. This is more of a testament to our frequent requests rather than slow replies on their part. **What problems is Corrao Group solving and how is that benefiting you?** Our Salesforce instance struggled with a lack of data governance, poor user adoption, a disconnect between sales and marketing and little to no, data visualization. With Corrao Group's help we have a highly functional ### 38. The absolute best developer. Willing to go the extra mile to help their customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Renee B. | Sales and Marketing, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **Describe the project or task Corrao Group helped with:** Complete integration of our entire Coffee Roastery and wholesale business. Green coffee purchases, CRM, sales, price lists, order fulfillment, shipping, order processing and syncing of everything to Quickbooks. **What do you like best about Corrao Group?** The excellent customer service and quality of services rendered. **What do you dislike about Corrao Group?** I love them, they are the best in the business. **Recommendations to others considering Corrao Group:** Work with them, they are the best! **What problems is Corrao Group solving and how is that benefiting you?** We took an order time from 30 minutes to 30 seconds and synced all systems so we see the business in real time. We held the top line, reduced COGS by 49 percent, increased gross profit by 20% and net income by 91%. ### 39. Salesforce Integration Process **Rating:** 5.0/5.0 stars **Reviewed by:** Diana L. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **Describe the project or task Corrao Group helped with:** They helped us integrate our database to Salesforce for another system. **What do you like best about Corrao Group?** They are so helpful and fast to respond to all our questions. They made the transition so easy for us and customized to our needs. **What do you dislike about Corrao Group?** We are very happy with their services! So far, all our experiences have been positive. They are super supportive! **What problems is Corrao Group solving and how is that benefiting you?** Whenever we have questions about reporting or customizing and adding items to our system, they answer all our questions and help us solve the issues in a timely manner. ### 40. Lead Generation - High Qualified Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Frank D. | VP of Sales and Sales Operations, North America, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2019 **Describe the project or task Corrao Group helped with:** We hired CG for lead generation. The goal was to develop a high quality lead program tailored to our buyer personas **What do you like best about Corrao Group?** Detailed oriented and very direct regarding what we could accomplish within the agreement. **What do you dislike about Corrao Group?** Nothing really.. I have yet to have a negative experience. **What problems is Corrao Group solving and how is that benefiting you?** It has filled a gap for us in channel marketing , without having to to hire a full time employee. I receive a senior team I stead of one head count. ### 41. Salesforce and Pardot Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **Describe the project or task Corrao Group helped with:** Corrao Group helped both implement my pardot instance and optimize my Salesforce instance. **What do you like best about Corrao Group?** Corrao Group are power users of these products which makes them optimize them quickly, expertly and efficiently. There quality of service and work exceeds expectations. **What do you dislike about Corrao Group?** The only downside I see is they are no as big as an Accenture but the plus of this is you get dedicated and 1 on 1 service that you would get at those type of companies. **Recommendations to others considering Corrao Group:** If you looking for Salesforce pros they are the ones. **What problems is Corrao Group solving and how is that benefiting you?** We are making our Salesforce instance work efficiently and smoothly. We need to set the foundation which corrao group helped us realize. ### 42. Lifesaver! Great extension to our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **Describe the project or task Corrao Group helped with:** We have been working with Corrao for the last 6 years (relationship spans over 2 different businesses) and they are a great extension to our business! We could not accomplish the things that we want to do without their involvement and know-how. **What do you like best about Corrao Group?** The team we work with is great! Blake is a salesforce kung fu master and Michelle manages all of our crazy requests with eloquence. Jack and the extended team are professional, practical and feel like an extension to our startup family. **What do you dislike about Corrao Group?** Nothing really -- just wish we had found them earlier! **What problems is Corrao Group solving and how is that benefiting you?** Corrao has helped automate processes, stabilize our sales operations, and help build the foundation for scalability! ### 43. CH Belt/SunLeaf and Corrao Group **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **Describe the project or task Corrao Group helped with:** Implementation with 3rd party API AscentERP and conversion to Lightning from Classic. E-Mail Automation and workflow process builders. Working with us on building out reports for our dashboard and Einstein Analytics. **What do you like best about Corrao Group?** Available with a quick request for needs. Via phone and E-Mail and share screen to resolve issues. Extensive coding knowledge to help in building out a more robust system for our API's and Salesforce. **What do you dislike about Corrao Group?** Costs are high but expected for the needs of our company for exceptional service and quick turnaround. **What problems is Corrao Group solving and how is that benefiting you?** Recently, automation and workflow process builders. Faster processes in working with API's. Helping develop more reports through Einstein Analytics. ### 44. Got us off the ground quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **Describe the project or task Corrao Group helped with:** The Corrao Group helped get us set up and using PARDOT very quickly and efficiently. **What do you like best about Corrao Group?** Their team provides quick and easy access to their SMEs to answer event the smallest questions. We extended our engagement a few times to allow us to get even more insight into the application as we expanded our team. **What do you dislike about Corrao Group?** I can't think of anything I dislike. The teams was engaging, thoughtful and supportive of our needs and timing. **What problems is Corrao Group solving and how is that benefiting you?** Training was the largest reason for engaging with Corrao. It helped us get up to speed on a new and unfamiliar platform. ### 45. Customized development of program and project management systems. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **Describe the project or task Corrao Group helped with:** Worked collaboratively to define business requirements and blueprinting for customization of MilestonePM and Pardot for project management of energy efficiency programs and projects. **What do you like best about Corrao Group?** What I like best about the Carrao Group is their expertise in cloud based development, and ability to effectively communicate technical and sometimes complex concepts in "FCI" operational terms. This ability quickly builds trust and facilitates positive outcomes and timely deliverables. **What do you dislike about Corrao Group?** That they're not an onsite part of our team! **What problems is Corrao Group solving and how is that benefiting you?** Implementing MilstonePM has greatly improved the effectiveness and efficiency of our overall project management. ### 46. Corrao Group helps fill a staffing void. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **Describe the project or task Corrao Group helped with:** They helped us put together a long-term nurture campaign to prospects, along with a couple of more product-specific drip campaigns. More recently, they're helping us with some new product launches. **What do you like best about Corrao Group?** Their knowledge of and skills in Pardot, especially the Engagement Studio. **What do you dislike about Corrao Group?** I've found myself correcting the same errors repeatedly when reviewing and editing the emails they built in our nurture campaigns. **What problems is Corrao Group solving and how is that benefiting you?** Working with Corrao Group helps us deal with our lack of internal resources when it comes to running email campaigns - nurture campaigns in particular. ### 47. Pardot training and implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2019 **Describe the project or task Corrao Group helped with:** Corrao Group trained our staff and helped us implement Pardot for enterprise communications **What do you like best about Corrao Group?** Corrao Group is quite knowledgeable about Pardot and worked with our team to understand exactly what we needed to be successful. **What do you dislike about Corrao Group?** There was nothing that we disliked about working with them. **Recommendations to others considering Corrao Group:** They are a great company to work with have in depth knowledge of the Salesforce suite. We found Corrao group via Salesforce. **What problems is Corrao Group solving and how is that benefiting you?** Parsons used Microsoft Outlook for enterprise communications and moving to Pardot allowed us to better communicate with the enterprise and now have analytics associated with the communications. ### 48. Exciting Salesforce boutique **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **Describe the project or task Corrao Group helped with:** Integration with Quickbooks **What do you like best about Corrao Group?** Ther engagement from the head of the company to the guy who was implementing the project was amazing. The best part to able to accommodate new changes almost at the end of the project. Their price was very considerate as well. **What do you dislike about Corrao Group?** Actually I did not have any bad experiences while working with Corrao Group. **What problems is Corrao Group solving and how is that benefiting you?** Integration with Salesforce and Quickbooks. To speed up the accounting process. ### 49. Great Team and They help us all the time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **Describe the project or task Corrao Group helped with:** Set up the Salesforce and the syncronization with Quickbook. **What do you like best about Corrao Group?** They are available all the time and they are always answer our questions or email. **What do you dislike about Corrao Group?** Everything is exellent with Corrao Group, they always help us all the time and they know their job. nothing dislike. **Recommendations to others considering Corrao Group:** No recomendation, they are great team, too professional!! **What problems is Corrao Group solving and how is that benefiting you?** Sometimes we have problems with the matching accounts with Saleforce and QB ### 50. Salesforce & Pardot Consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **Describe the project or task Corrao Group helped with:** Implementation and ad hoc consulting for Salesfroce & Pardot **What do you like best about Corrao Group?** Responsiveness to my requests and team knowledge **What do you dislike about Corrao Group?** There isn't anything that I really dislike that I can recall **What problems is Corrao Group solving and how is that benefiting you?** Saved my team many frustrating hours by using experts that could accomplish the tasks in minutes ## Corrao Group Discussions - [Can your Digital Agency team help create marketing assets for us?](https://www.g2.com/discussions/can-your-digital-agency-team-help-create-marketing-assets-for-us) - 1 comment, 1 upvote - [Can your Digital Agency team help if I have no marketing team?](https://www.g2.com/discussions/can-your-digital-agency-team-help-if-i-have-no-marketing-team) - 1 comment, 1 upvote - [What value does a Salesforce consulting partner bring to a customer?](https://www.g2.com/discussions/what-value-does-a-salesforce-consulting-partner-bring-to-a-customer) - 1 comment, 1 upvote - [What are the risks of not utilizing a Salesforce consulting partner?](https://www.g2.com/discussions/what-are-the-risks-of-not-utilizing-a-salesforce-consulting-partner) - 1 comment, 1 upvote - [Why should I choose Corrao Group over the other Salesforce partners?](https://www.g2.com/discussions/why-should-i-choose-corrao-group-over-the-other-salesforce-partners) - 1 comment, 1 upvote - [View Corrao Group pricing details and edition comparison](https://www.g2.com/products/corrao-group/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A04%3A58+-0500&secure%5Bsession_id%5D=638077ac-99bc-425d-831f-36dfb7efbbf1&secure%5Btoken%5D=84ac955e7d78683e947125389ece00a585c9c894e21591eb954700172917042b&format=llm_user) ## Corrao Group Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Corrao Group Alternatives - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (364 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews)