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Compare Constant Contact and ContactMonkey 
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Enterprise (64.4% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,247)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansContactMonkey
Star Rating
(195)4.5 out of 5
Market Segments
Enterprise (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user satisfaction, boasting a significantly higher overall score compared to ContactMonkey. Users appreciate its user-friendly interface and the ease of reaching out to clients, making it a preferred choice for small businesses.
- According to verified reviews, Constant Contact's implementation process is praised for its simplicity, with users highlighting features like easy-to-setup templates and the ability to create client lists, which streamline email marketing efforts.
- Users say that ContactMonkey shines in its ability to create visually appealing internal communications, with one reviewer noting it provides email content that surpasses what can be produced through Outlook. This makes it a strong contender for organizations focused on internal engagement.
- Reviewers mention that while ContactMonkey has a smaller user base, it offers excellent support, with users praising the dedicated account managers who are willing to assist and improve the software continuously, enhancing the overall user experience.
- G2 reviewers highlight that Constant Contact has a much larger volume of recent reviews, indicating a more reliable and up-to-date perspective on its performance. This is crucial for potential buyers looking for a well-established solution in the email marketing space.
- Users report that both platforms have similar scores for ease of setup, but Constant Contact's broader feature set and higher satisfaction ratings make it a more compelling option for those seeking a comprehensive email marketing tool.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
ContactMonkey
Essential
Contact Us
Easy message creation, engaging newsletters, and basic tracking.
- Design no-code emails with drag-and-drop modules
- Choose from 100+ responsive templates for any device
- Boost open rates with AI-crafted subject lines
Free Trial
Constant Contact
Free Trial is available
ContactMonkey
No trial information availableRatings
Meets Requirements
8.4
6,264
8.7
174
Ease of Use
8.5
6,302
8.7
175
Ease of Setup
8.6
3,472
8.6
64
Ease of Admin
8.6
3,022
9.1
58
Quality of Support
8.3
5,130
9.1
169
Has the product been a good partner in doing business?
8.6
2,897
9.3
57
Product Direction (% positive)
7.1
6,163
8.7
176
Features by Category
Email Marketing
8.6
4909
|
Verified
Not enough data
8.5
5015
|
Verified
Not enough data
8.9
4731
|
Verified
Not enough data
8.3
4983
|
Verified
Not enough data
8.9
4974
|
Verified
Not enough data
8.5
4843
|
Verified
Not enough data
8.3
3930
|
Verified
Not enough data
8.4
1778
|
Verified
Not enough data
7.9
1608
|
Verified
Not enough data
Reporting & Analytics
7.9
2384
|
Verified
Not enough data
8.4
4568
|
Verified
Not enough data
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
365
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1372
|
Verified
Not enough data
7.8
1527
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Diagnosis
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1072
Not enough data
Feature Not Available
Not enough data
8.5
917
Not enough data
Reporting
8.8
1055
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
116
Not enough data
6.3
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1054
|
Verified
8.2
133
|
Verified
7.2
915
|
Verified
7.0
115
|
Verified
7.9
968
|
Verified
7.4
113
|
Verified
8.3
591
8.1
115
Edit
8.2
949
|
Verified
7.4
116
|
Verified
8.4
1037
|
Verified
8.4
128
|
Verified
7.9
838
|
Verified
7.8
109
|
Verified
Logistics
8.6
1019
|
Verified
8.2
128
|
Verified
7.7
878
|
Verified
6.5
118
|
Verified
7.9
809
|
Verified
7.7
113
|
Verified
8.8
597
8.3
110
Generative AI
7.3
158
7.3
85
7.3
154
7.3
81
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
559
Not enough data
8.7
756
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
614
Not enough data
8.1
602
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
200
Not enough data
8.8(won by default)
202
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
195
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
301
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
263
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
7.9
42
Not enough data
8.3
46
Not enough data
8.2
44
Newsletter Management Features - Internal Newsletter Software
Not enough data
8.0
43
Not enough data
8.5
43
Not enough data
8.4
42
Administrative Features - Internal Newsletter Software
Not enough data
8.3
43
Not enough data
8.4
43
Not enough data
8.3
42
Not enough data
8.1
42
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Platform Basics
Not enough data
7.8
106
Not enough data
8.2
113
Not enough data
7.8
91
Platform Content
Not enough data
7.4
99
Not enough data
7.3
100
Not enough data
Feature Not Available
Not enough data
7.1
81
Platform Additional Functionality
Not enough data
7.2
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
83
Platform
Not enough data
8.2
110
Not enough data
7.6
95
Not enough data
8.1
98
Not enough data
8.8
107
Not enough data
8.4
110
Not enough data
Feature Not Available
Not enough data
8.3
107
Not enough data
8.4
109
Categories
Categories
Shared Categories
Constant Contact and ContactMonkey are categorized as Email Template Builder
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
ContactMonkey is categorized as Internal Newsletter Software, Employee Engagement, and Employee Communications
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ContactMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Insurance
7.7%
Information Technology and Services
7.7%
Hospital & Health Care
6.7%
Financial Services
5.2%
Non-Profit Organization Management
4.1%
Other
68.6%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Good case practices
1 Comment
PR
Hey Tomas,
You can find several case studies of how companies from different industries use ContactMonkey as an internal communications solution here:...Read more
What is ContactMonkey Internal Communications Tracking used for?
1 Comment
LE
We use the tracking to measure how many open our emails get and how many clicks various links receive. It's been helpful to know where most people are...Read more
ContactMonkey has no more discussions with answers
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