Compare Constant Contact and ContactMonkey
Featured Products
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Enterprise (64.8% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Contact Us
Constant Contact
Star Rating
(7,388)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plans
ContactMonkey
Star Rating
(197)4.4 out of 5
Market Segments
Enterprise (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in user-friendliness, with many users appreciating its intuitive interface and the ease of managing email campaigns. One user highlighted how the provided templates simplify the process, making it a great choice for small businesses looking for an all-in-one marketing tool.
- Users say that ContactMonkey shines in creating visually appealing internal communications, with one reviewer noting its superiority over Outlook for crafting engaging emails and newsletters. This feature is particularly beneficial for organizations focused on enhancing their internal messaging.
- According to verified reviews, Constant Contact has a significantly higher overall satisfaction score, reflecting its strong market presence and reliability. Users frequently mention the platform's effective segmentation capabilities, which help them reach their target audiences more efficiently.
- Reviewers mention that while ContactMonkey offers excellent support and account management, it has a smaller user base, which may limit the breadth of community-driven resources compared to Constant Contact's extensive library of user-generated content and tutorials.
- G2 reviewers highlight that Constant Contact's implementation process is quick and straightforward, with users praising the intuitive onboarding wizard that helps new users get started without hassle. This contrasts with ContactMonkey, which, while easy to learn, may not have the same level of comprehensive onboarding support.
- Users report that both platforms have strong analytics capabilities, but Constant Contact's reporting features are often seen as more robust, allowing users to track campaign performance effectively. One user noted that the analytics tools provided by Constant Contact help them make informed decisions about their marketing strategies.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
ContactMonkey
Launch
Contact Us
Perfect for you if you need to send on-brand emails quickly, track basic performance, and show early proof of impact.
- Create and send branded emails directly from Outlook or Gmail
- Use drag-and-drop templates to build engaging emails in minutes
- Track opens, clicks, and basic engagement with core analytics
Free Trial
Constant Contact
Free Trial is available
ContactMonkey
No trial information availableRatings
Meets Requirements
8.4
6,364
8.7
176
Ease of Use
8.5
6,404
8.7
177
Ease of Setup
8.6
3,563
8.6
66
Ease of Admin
8.6
3,115
9.1
58
Quality of Support
8.3
5,210
9.1
171
Has the product been a good partner in doing business?
8.6
2,988
9.3
57
Product Direction (% positive)
7.1
6,252
8.8
178
Features by Category
Email Marketing
8.6
4935
|
Verified
Not enough data
8.5
5065
|
Verified
Not enough data
8.9
4746
|
Verified
Not enough data
8.3
5031
|
Verified
Not enough data
8.9
5028
|
Verified
Not enough data
8.5
4862
|
Verified
Not enough data
8.3
3945
|
Verified
Not enough data
8.4
1785
|
Verified
Not enough data
7.9
1610
|
Verified
Not enough data
Reporting & Analytics
7.9
2389
|
Verified
Not enough data
8.4
4596
|
Verified
Not enough data
Generative AI
7.1
522
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
Not enough data
7.5
1958
|
Verified
Not enough data
7.5
1938
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1524
|
Verified
Not enough data
7.2
1290
|
Verified
Not enough data
Diagnosis
7.9
768
Not enough data
8.1
763
Not enough data
8.5
948
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1088
Not enough data
Feature Not Available
Not enough data
8.5
924
Not enough data
Reporting
8.8
1068
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
829
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
117
Not enough data
6.4
114
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1059
|
Verified
8.2
133
|
Verified
7.2
917
|
Verified
7.0
115
|
Verified
7.9
971
|
Verified
7.4
113
|
Verified
8.3
592
8.1
115
Edit
8.2
955
|
Verified
7.4
116
|
Verified
8.4
1046
|
Verified
8.4
128
|
Verified
7.9
843
|
Verified
7.9
109
|
Verified
Logistics
8.6
1030
|
Verified
8.2
128
|
Verified
7.7
877
|
Verified
6.5
118
|
Verified
7.9
811
|
Verified
7.7
113
|
Verified
8.8
603
8.3
110
Generative AI
7.3
158
7.3
85
7.3
154
7.3
81
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
598
Not enough data
8.1
625
Not enough data
7.9
559
Not enough data
8.7
760
Not enough data
8.9
774
Not enough data
Attendee Engagement
8.0
619
Not enough data
7.8
551
Not enough data
7.9
560
Not enough data
Registration
8.1
615
Not enough data
8.1
603
Not enough data
7.7
490
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Not enough data
Text Messaging
8.6
73
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Information Distribution
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.8(won by default)
179
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Not enough data
Social Management
8.6(won by default)
201
Not enough data
8.8(won by default)
204
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
183
Not enough data
8.8(won by default)
187
Not enough data
8.4(won by default)
148
Not enough data
Agentic AI - Social Media Management
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
307
Not enough data
8.9
290
Not enough data
8.9
286
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
8.9
253
Not enough data
9.0
240
Not enough data
8.4
221
Not enough data
8.4
232
Not enough data
8.7
256
Not enough data
8.3
243
Not enough data
8.0
210
Not enough data
8.3
223
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
221
Not enough data
8.5
223
Not enough data
Platform
8.2
231
Not enough data
8.5
265
Not enough data
8.7
273
Not enough data
9.0
302
Not enough data
8.5
242
Not enough data
8.6
295
Not enough data
8.7
256
Not enough data
8.4
227
Not enough data
8.7
276
Not enough data
Survey Management
8.3
265
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
250
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
262
Not enough data
Feature Not Available
Not enough data
8.6
251
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
7.9
42
Not enough data
8.3
47
Not enough data
8.3
45
Newsletter Management Features - Internal Newsletter Software
Not enough data
8.0
43
Not enough data
8.5
43
Not enough data
8.4
42
Administrative Features - Internal Newsletter Software
Not enough data
8.3
43
Not enough data
8.4
43
Not enough data
8.3
42
Not enough data
8.1
43
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Platform Basics
Not enough data
7.8
106
Not enough data
8.2
113
Not enough data
7.8
91
Platform Content
Not enough data
7.4
99
Not enough data
7.3
100
Not enough data
Feature Not Available
Not enough data
7.1
81
Platform Additional Functionality
Not enough data
7.2
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
83
Platform
Not enough data
8.2
110
Not enough data
7.6
95
Not enough data
8.1
98
Not enough data
8.8
107
Not enough data
8.4
110
Not enough data
Feature Not Available
Not enough data
8.3
108
Not enough data
8.4
109
Categories
Categories
Shared Categories
Constant Contact and ContactMonkey are categorized as Email Template Builder
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Social Media Management, Email Marketing, and Survey
ContactMonkey is categorized as Internal Newsletter Software, Employee Engagement, and Employee Communications
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ContactMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Marketing and Advertising
9.6%
Real Estate
4.4%
Education Management
4.0%
Religious Institutions
3.4%
Other
66.1%
Information Technology and Services
7.7%
Insurance
7.7%
Hospital & Health Care
6.6%
Financial Services
5.1%
Computer Software
4.1%
Other
68.9%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
What is ContactMonkey Internal Communications Tracking used for?
1 Comment
LE
We use the tracking to measure how many open our emails get and how many clicks various links receive. It's been helpful to know where most people are...Read more
Good case practices
1 Comment
PR
Hey Tomas,
You can find several case studies of how companies from different industries use ContactMonkey as an internal communications solution here:...Read more
ContactMonkey has no more discussions with answers
