--- title: Consolto Reviews meta_title: 'Consolto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Consolto works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Consolto Reviews **Vendor:** Consolto **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About Consolto Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few. ## Consolto Pros & Cons **What users like:** - Users find Consolto to be a **user-friendly solution** with easy setup and seamless integration for web communication. (6 reviews) - Users appreciate the **easy setup** of Consolto, enabling quick integration and swift access to its comprehensive features. (5 reviews) - Users value the **easy integrations** of Consolto, making it simple to incorporate multiple functionalities into their workflows. (5 reviews) - Users value the **easy integration** of Consolto, enabling quick setup and seamless use within their websites. (4 reviews) - Users value the **intuitive design** of Consolto, which enhances user experience and simplifies customer engagement. (4 reviews) - Reliability (4 reviews) - Customer Support (3 reviews) - Easy Access (3 reviews) - Easy Communication (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users feel that the **limited integrations** of Consolto restrict the potential for enhanced functionality and convenience. (1 reviews) ## Consolto Reviews ### 1. top quality video chat with appointment scheduling and analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Group Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Consolto?** i like the video chat as it is stable. the video and audio quality is top notch. **What do you dislike about Consolto?** no group meeting feature, for now, only 1to1. **Recommendations to others considering Consolto:** you can compare this with 11sight or getlead.page and you will notice it is a world difference in terms of quality and ease of use. **What problems is Consolto solving and how is that benefiting you?** remote meetings with easy scheduling, everything to be done on the website, no apps to install. ### 2. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra Shekhar C. | MD, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2021 **What do you like best about Consolto?** I am delighted with the promptness and the professionalism with which you understand and resolve customer issues. I am sure that you and Consolto will succeed and grow exponentially in the days to come! Thanks once again and wishing you the very best! **What do you dislike about Consolto?** I do not dislike anything at all in the application or service. **Recommendations to others considering Consolto:** Excellent product and after sales service. **What problems is Consolto solving and how is that benefiting you?** Video Chat ### 3. Simple, effective and works really well! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Consolto?** Very easy to implement on your site, the icon looks good and it works really well. **What do you dislike about Consolto?** Would like to be able to have bigger groups, this is in the pipeline though. **What problems is Consolto solving and how is that benefiting you?** Easy consultation meetings. ### 4. Contact with clients and prospects made easy & professional **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Consolto?** The software offers a vast range of communication options that you can install and activate within a few minutes. **What do you dislike about Consolto?** Currently, it is not possible to format the widget on a site level. So you need to keep it neutral. This may not be bad, but still, I would like to have the option to have the layout options on a website base. **Recommendations to others considering Consolto:** Besides the product that I enjoy using, I am also pleased with the team behind it. I am confident this tool will remain in my toolbox for many years. **What problems is Consolto solving and how is that benefiting you?** Having the client book and pay for a strategy with one solution. Providing prospects and clients with multiple options to get in contact with me. ### 5. All-in-one video meeting solution **Rating:** 3.5/5.0 stars **Reviewed by:** Huy T. | Product Manager and Data Analytics, Senior Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Consolto?** Consolto is the best solution for online meetings and online classes. With Consolto you can host unlimited online meetings, classes or presentations, all in HD. **What do you dislike about Consolto?** The first time I use it, it's pretty complicated. The team needs to implement the onboarding process to reduce the learning curve to help new users understand the system quickly. **What problems is Consolto solving and how is that benefiting you?** Chatting and supporting customers take a lot of time and back-and-forth. With Consolto, it helps me to make the most of everyone's time, use easy video chat and well-organized client data. ### 6. Full of features & simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Angie M. | Adviser, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2021 **What do you like best about Consolto?** I like having multiple channels of communication available to set up & use. The ease of use, customization, and installation on our own website is simple. **What do you dislike about Consolto?** I would love a group chat option, which I understand is in the works. **Recommendations to others considering Consolto:** It's very customizable to use with setting up whichever features you need. **What problems is Consolto solving and how is that benefiting you?** I love the combined scheduler and chat options; it's made it so much more efficient to schedule appointments and meet with clients. ### 7. It works! I couldn't get 11sight working. **Rating:** 4.0/5.0 stars **Reviewed by:** Eric L. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Consolto?** I love that all the communication is tracked in the same stream. **What do you dislike about Consolto?** It isn't polished yet, and that's okay - I trust the devs to keep it going. They're a small team, but seem dedicated to helping it keep growing. **What problems is Consolto solving and how is that benefiting you?** Giving people direct access to me on my website. Ultimately I hope to use it for a non-profit to help people access support when they need it. ### 8. Terrific app. Replaced my existing chat widget **Rating:** 5.0/5.0 stars **Reviewed by:** Eric R. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Consolto?** I replaced my existing chat widget. Consolto is early in their dev process, but still extremely responsive to feedback, and the roadmap is solid. The app does more, at a lower price, than my existing solution did. It's so critical to be able to meet clients where they are, as immediately as possible, and Consolto has made that process easier for me. **What do you dislike about Consolto?** Not much. I want a mobile app for android. That's about it. **What problems is Consolto solving and how is that benefiting you?** MUCH faster and clearer client communications, onboarding and offboarding. ### 9. Stable tool with high potentials **Rating:** 5.0/5.0 stars **Reviewed by:** Marketing D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Consolto?** Consolto is one of the easiest tools to use for video messaging. The way that we communicate has changed and the way consolto works embraces those changes & makes things run smoother. **What do you dislike about Consolto?** Whatsapp: I want to link my message Whatsapp into my dashboard but it can not at the moment. **Recommendations to others considering Consolto:** The way that we communicate has changed and the way consolto works embraces those changes & makes things run smoother. Due to Covid 19 **What problems is Consolto solving and how is that benefiting you?** VIDEO. I will have Video with my clients and my teams as now we are in a lockdown due to Covid 19 in Ho Chi Minh City, Vietnam ### 10. Great for Customers and Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Futch . | Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Consolto?** It has many use cases, from customer service/questions to 1:1 coaching video calls, and it's very customizable. **What do you dislike about Consolto?** I hope they add the ability to toggle available/offline according to my calendar. Right now, it's manual. **What problems is Consolto solving and how is that benefiting you?** It makes contacting me really easy for everyone from prospects to members. ### 11. Amazing software - So easy to setup - Three clicks and your away! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about Consolto?** The simplicity of implementation while offering powerful customisation. **What do you dislike about Consolto?** Nothing at all, it is great and does everything you need! **Recommendations to others considering Consolto:** Don't think about it, just get it! **What problems is Consolto solving and how is that benefiting you?** A single channel for chat, whatss app, facebook, phone and video calls ### 12. I really like software **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal F. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2021 **What do you like best about Consolto?** I like that it's a consult based software because that is what I do the most of - so the software makes it easier to do consults on the spot **What do you dislike about Consolto?** There were a few customers features - like being able to ask custom questions before consult that would be helpful **What problems is Consolto solving and how is that benefiting you?** I like that I can have people do live consults anytime ### 13. Perfect solution for the agency with remote clients **Rating:** 5.0/5.0 stars **Reviewed by:** Victor Conde B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Consolto?** The easy video communication, not having to think about you and the client using the same software. Just click and go. And the screensharing as well. **What do you dislike about Consolto?** The UI might need a more industrial design look in my opinion. **What problems is Consolto solving and how is that benefiting you?** The client dont need a specific software and account before you can talk. ### 14. Great Video Chat app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Consolto?** I like the best that Consolto is such a versatile video app that is easy to install on my WordPress website. **What do you dislike about Consolto?** The high pricing for more team members makes me wonder if I should upgrade my video sales team or not. **What problems is Consolto solving and how is that benefiting you?** More chat interactions on our website. Direct video communications from one platform. ### 15. Growing into the best all in one chat bot on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2021 **What do you like best about Consolto?** The fact that scheduling, video chat, analytics and more is all under one platform saves a lot of time and money. Great support and staff, they are very responsive and look forward to see how Consolto grows in the near future. **What do you dislike about Consolto?** Lack of sub-accounts, CNAME, customization really hurts at the moment which they plan to implement (hopefully sooner than later). **What problems is Consolto solving and how is that benefiting you?** During this pandemic having a premium video chat solution for consultations has been key. ### 16. Amazing 3D Consulting Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Igor S. | Lawyer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Consolto?** The multi-channel widget makes it easy to connect to my customers. **What do you dislike about Consolto?** I would like to have more team chats per account. **What problems is Consolto solving and how is that benefiting you?** Consultation business model. ### 17. Amazing Software for consultants and live chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about Consolto?** Consolto made my consultant life much easier with their amazing booking feature! **What do you dislike about Consolto?** Some features are still under development **What problems is Consolto solving and how is that benefiting you?** Consultancy, live chat, customer support ### 18. This is the best software for Audio/ Video conferencing , support and sales. **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad U. | Database Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Consolto?** The best thing is that they provide private , proactive and real time chat. It enables two way Audio and video. They also provide presentation streaming and offline form. **What do you dislike about Consolto?** The problen i faced was that i didn't want to have one room that could be joined by other clients seeking video communications. At this time the dashboard is only limited to the consolate website. **What problems is Consolto solving and how is that benefiting you?** I saved my money using this app. I have solved my problems with the help of their customer services. ## Consolto Discussions - [What is Consolto used for?](https://www.g2.com/discussions/what-is-consolto-used-for) - [No question on this as this is very much perfect and i like this very much](https://www.g2.com/discussions/50637-no-question-on-this-as-this-is-very-much-perfect-and-i-like-this-very-much) - 1 upvote - [View Consolto pricing details and edition comparison](https://www.g2.com/products/consolto/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+06%3A58%3A34+-0500&secure%5Bsession_id%5D=379c5113-4c39-4050-b43e-c29ed29d3199&secure%5Btoken%5D=7ac5038ea6152c1b4a66c197ba38b58092950c2df89aecfc5920e86eb4ada3a6&format=llm_user) ## Consolto Integrations - [Brizy Cloud](https://www.g2.com/products/brizy-cloud/reviews) ## Consolto Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration Tools** - Screen Sharing - Live Chat **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Meeting Coordination** - Scheduling - Recording - One-Click Join **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Application Tools** - Password Protection - Recording - In-Browser Application **Software Type** - Mobile - Browser Application - Desktop Application **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning ## Top Consolto Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,550 reviews) - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,447 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,067 reviews)