ConnectAndSell Reviews & Product Details

I love how easy it is to use ConnectAndSell, especially for new sales reps, which makes the onboarding process smoother. At RedFlag Alerts, the ability to coach in real time is a standout feature for me. I also appreciate the speed at which ConnectAndSell operates, helping us reach more people faster compared to our previous outdated systems. The support team is incredibly helpful and quick to resolve any issues we encounter. The initial setup was very easy as well, thanks to guidance from the ConnectAndSell team. Review collected by and hosted on G2.com.

The connection can be a little delayed depending on the browser you are using, but also super effective in Chrome. I think if you made that knowledge known as part of the onboarding process, it would be helpful. Review collected by and hosted on G2.com.

If any part of your business depends on having conversations with your existing or potential customer I don't see how you can be at your maximum effectiveness without using ConnectAndSell. This system has supercharged our teams *conversation* activities and I now consider it an essential component of our business technology. Review collected by and hosted on G2.com.

Well, there's no hiding from your results and effectiveness with the penetrating insight of C&S Reporting cababilities! Review collected by and hosted on G2.com.

Very simple to use and to upload your list. It can start to dial immediately. It Diles three numbers at a time so you can get through a list very quickly. Review collected by and hosted on G2.com.

There was not much to dislike really. We used it for a couple years, but my company designed it on proprietary CRM. With dialing in it similar to what connect and sell does. Review collected by and hosted on G2.com.

I like that ConnectAndSell allows users to pull data from our CRM seamlessly, giving us access to the full profile of the person we're talking to and making the call feel more natural. The feature where the dialers handle sales calls and only transfer them once someone picks up is great as it reduces time spent on unanswered calls. It helps us save time during outreach by equipping us with the right information from our CRM and allowing us to make updates as the call happens. Review collected by and hosted on G2.com.

Sometimes the lists don't load as fast as we would like. Review collected by and hosted on G2.com.

We love the integration with HubSpot, which makes recording the call dispositions uniform and very easy. We also love the transcription capabilities and the ability to build dedicated follow-up lists to ensure that phone intent is being generated. Review collected by and hosted on G2.com.

We sometimes struggle with dials to conversations because there is a slight delay between the prospect answering the phone and the call being connected with an available agent on our side. That results in some dropped calls from time to time, but it isn't a huge problem. Review collected by and hosted on G2.com.

I like the fact that I can count on ConnectAndSell to deliver several conversations per hour to each of my reps. Review collected by and hosted on G2.com.

Occasionally, there is unexpected behavior from the software platform. It truly is occasional and when it does occur, it is very easy to get in touch with support. Their support agents are very knowledgeable and can almost always resolve our issues immediately. Review collected by and hosted on G2.com.

We implemented Connect & Sell last year to give our small sales team a boost in productivity and it has been a tremendous help! We get more connected calls than ever before and have been able to extend our market coverage as a result. Eliminating time wasted with gatekeepers and the AI notetaker have increased prodcutivity for us. CaS is great to work with and provides superior customer support and training. We value our regular calls where they share best practices, review our results and offer helpful suggestions on list management, call scheduling, messaging and utilizing the coaching tools to get the most out of the product. It's a great tool and I don't think my sales team will ever go back to direct dialing. Review collected by and hosted on G2.com.

Our biggest challenge is not to become too dependent on CaS for our outreach. Some prospects simply won't answer the phone, so list management is important and moving the uncontacted prospects to a different source of outreach is important. We don't have a direct integration with our CRM right now, but are able to use file exports for this, it just is no longer in real time. Review collected by and hosted on G2.com.

So many things! Above all, the support from our CSM, Chris, is unmatched. I wish we could clone him for all of our vendors. The rest of the support team is also extremely responsive for our users and can usually help them through their problem in just a few minutes.

You know how sometimes a platform will have a new release and you think, "who asked for that?" Not the case at ConnectAndSell- every new release is something we use and are excited about. And they launch new features often! They are constantly improving.

Last, and arguably the most important if you are reading this review, is the way this tool enables our users to book more meetings and make hundreds more dials than pre-ConnectAndSell. We've seen an increase of meetings booked while spending less time dialing. Review collected by and hosted on G2.com.

If I had to say something, I guess the UI could be more sleek. The platform feels a little outdated, but it works so that's really all I care about. Review collected by and hosted on G2.com.

Great technology and even better people to help build and scale a sales team. I wish I had ConnectandSell years ago- great for large orgs or small orgs looking to maximize outreach productivity. We trialed the solution and that was a great experience that led us to buying...we had the same number of conversations that we used to have in a month in one day.

ConnectandSell also rapidly develops new features and functionality. Impressive execution on building features that add value to the customer. Review collected by and hosted on G2.com.

Nothing... would love dashboards to consolidate some of the reporting but I believe that is on the roadmap. Review collected by and hosted on G2.com.

The program is easy to use and understand, AI feature documenting the call is beneficial. Review collected by and hosted on G2.com.

server disconnects (sometime in a call), delay in calls (still ongoing and troubleshooting with support) Review collected by and hosted on G2.com.