Conga CPQ Reviews & Product Details

We are able to easily create our own custom rules for pricing and for approvals which is what caused the maximum adoption within the org. Review collected by and hosted on G2.com.

There are less features coming in the Salesforce platform when compared to other platforms Review collected by and hosted on G2.com.

CPQ provides various useful features like constraint rules, field expression, price matrix, and attribute rules. These features are really helpful for various business use cases. Apart from this, everything is documented in Conga's official documentation, which helps the end user to understand how the CPQ works. CPQ is really a game changer. Review collected by and hosted on G2.com.

We have been observing interruptions in the quoting process. This is due to various reasons, as CPQ is a bit of a complex product. Hence, identifying the exact root cause is quite challenging. In that case, we need to reach out to Conga Support team to resolve the issue, which takes some time, and we lose the deadlines. Review collected by and hosted on G2.com.

The flexibility to build new product in short time with easy rules Review collected by and hosted on G2.com.

Sometimes you need to build the rules on the billing system Review collected by and hosted on G2.com.

I mostly like Conga CPQ's user interface. With the CPQ admin, part of Conga CPQ, I can handle multiple tasks like configuring products, creating price list, setting constraint rules, and establishing price metrics and product attribute rules all in one single window. This setup saves significant time by eliminating the need to switch between different windows, which is really convenient. Review collected by and hosted on G2.com.

Upgrading Conga CPQ to a new version was a major concern for us. One of our users mistakenly upgraded, and then when we wanted to revert back to the previous version, we found it impossible. We had to uninstall the current version, which led to losing our entire configuration and data. It required a lot of effort to reinstall and set things up again. Also, the initial setup of Conga CPQ wasn't easy because it was handed over from a third-party implementation. We're still facing challenges with the complex product structure and heavy pricing. Review collected by and hosted on G2.com.

Conga CPQ gives our sales team a clear and guided way to build accurate quotes, even for complex deals. It supports bundles, custom pricing, discount rules, and multi-region pricing without relying on spreadsheets. The Salesforce-native experience makes it easy for users to stay in one system while configuring deals. It also works very well with Conga Composer, CLM, and Approvals, which allows a smooth flow from quote to contract. Support has been responsive and helpful whenever we needed assistance. Review collected by and hosted on G2.com.

The platform is very flexible, which means setup and configuration can take time, especially for organizations with detailed pricing and approval rules. New users and admins need some training to fully understand how everything works. Review collected by and hosted on G2.com.

Conga Support now has the functionality to enable their managed package logs for us, so instead of connecting with them every time, we can simply ask them to enable the logs and debug the issue on our own. Review collected by and hosted on G2.com.

The Conga case creation portal, which is built on force.com, is really slow and asks many questions. Even for raising an S1 case, we are required to fill in numerous details, taking around 15+ minutes just to raise a case. Review collected by and hosted on G2.com.

I really like the product configuration functionalities in Conga CPQ. The pricing functionalities are also great, including pricing rules and custom pricing features. There are a lot of features available, and code generation is very helpful. I appreciate the order management and invoice generation as well. The main standout functionalities for me are the product configuration and pricing. Additionally, I like that Conga CPQ has introduced its own platform, which allows for scalability and high performance without limitations. It is particularly beneficial since it is API-driven, enabling customers to integrate and utilize the benefits of all the functionalities easily. Review collected by and hosted on G2.com.

Conga CPQ is quite a complex product, and it takes some time to learn if you are getting started with your implementation. If you have detailed requirements about products, pricing, and everything, it may take more time to get accustomed. There are some issues, like if you find a bug, it may take some time to get it resolved. The documentation could be improved to be more helpful with more use cases, which would aid end users in defining their use cases. Also, the initial setup wasn't quite easy, as we had to go through required training to understand how it works. Review collected by and hosted on G2.com.

Conga CPQ offers a robust suite of features for configuring complex pricing rules, excellent training resources for learning its configuration options, and reliable professional services that deliver maintainable and scalable solutions tailored to diverse business needs.

Integrates seamlessly with salesforce..

Easy to implement for basic scenarios. Review collected by and hosted on G2.com.

When issues arise , finding the root cause can require significant effort, patience, and a systematic approach. The process can sometimes feel like searching for a needle in a haystack, especially when the symptoms of the bug do not clearly indicate its source. Review collected by and hosted on G2.com.

Conga CPQ is a great tool and the features it provides are really practical and useful. We love their collaboration request feature, where we can have a single configuration but multiple people can collaborate, and at the end the configuration gets finalized and generated. The way Conga handles this with smoothness is truly amazing. Review collected by and hosted on G2.com.

We don't like Conga's documentation around the features they have. They have good features, but their documentation lacks necessary configuration details with good examples. Review collected by and hosted on G2.com.

I love Conga CPQ for the enterprise way it integrates into various tools and offers certain customization options. I like how it allows for dynamic pricing calculations with custom logic integration. It has helped us manage our quotes effectively and reach out to customers in a dynamic and faster way. Review collected by and hosted on G2.com.

Conga CPQ doesn't help with code creations or modifications when the customer wants changes midterm. It's very difficult to modify an order once a quote is converted to an order. For example, if a user purchases for a year and wants to add extra units midway, Conga forces the creation of a new order for the same customer. It would be great if they could fix this and allow more flexibility with orders. Also, there's a need for improved security on the quotes sent, as we sometimes see URLs with product and pricing information. They should work on security, expiration, and order modification flexibility. Review collected by and hosted on G2.com.