--- title: Conduent Healthcare Claims Management Reviews meta\_title: 'Conduent Healthcare Claims Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Conduent Healthcare Claims Management works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 2 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Conduent Healthcare Claims Management Reviews & Product Details The HSP Payer Suite provides a single-source database, core administrative system, web portals, and open system with web services to quickly automate current and future healthcare regulations and business processing requirements. * * * Seller [Conduent](https://www.g2.com/sellers/conduent) Discussions [Conduent Healthcare Claims Management Community](https://www.g2.com/products/conduent-healthcare-claims-management/discuss) Show More ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(260) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Waystar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waystar") Waystar 4.4/5(119) ](https://www.g2.com/products/waystar/reviews) [ View All Alternatives ](https://www.g2.com/products/conduent-healthcare-claims-management/competitors/alternatives) SY Stanley Y. Health Informatics Analyst Mid-Market (51-1000 emp.) 3/6/2019 "User Experience on HSP" 4.5/5 What do you like best about Conduent Healthcare Claims Management? HSP is really well organized software which provides a clear view for our incoming claims. There're so many useful sessions such as Claims, Enrollment, Benefits, Providers that help us easily navigate our need. Besides, it contains all the historical/current data such as Procedure Codes which facilitates our workflow when we need those info. Review collected by and hosted on G2.com. What do you dislike about Conduent Healthcare Claims Management? HSP is relatively complicated software which I need to take days to understand where the data lives. Besides, its display window is always not compatible/fit to my screen, which makes me have to adjust the display window by myself. In other word, it takes me extra time to work on something irrelevant to my work. Review collected by and hosted on G2.com. Recommendations to others considering Conduent Healthcare Claims Management: I hope HSP will provide a web-version which can be accessed by staff who need to view claims/members/procedure-code etc. The easy way for our staff to view a claim info will be click a url link and get directed to a web browser. Review collected by and hosted on G2.com. What problems is Conduent Healthcare Claims Management solving and how is that benefiting you? We are using HSP to pay for claims. And with this system, our company is complying with the state regulation and our staff is beneficial from working with HSP such as productivity will be improved. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zain S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zain S.") ZS Zain S. Product Manager Enterprise (\> 1000 emp.) 1/18/2019 "Provides the basic services needed " 2.5/5 What do you like best about Conduent Healthcare Claims Management? Implementation is done fairly quickly and cost to consumer is quite low. Not much configuration needed to set up basic flows within the application. There is a single source database to pull information from as well which makes creating reports and analyzing data a bit easier as well. Review collected by and hosted on G2.com. What do you dislike about Conduent Healthcare Claims Management? The UI is not necessarily user friendly and very ancient compared to alot of its competitors. Warranty Support from the vendor is difficult and upgrades are not catered to client specific needs. Alot of functionality is buried within the interface and not readily found even basic tools that end users access on a daily basis. The user administration tools can be confusing as well with a role system that is unclear on its end user functionality changes. Review collected by and hosted on G2.com. Recommendations to others considering Conduent Healthcare Claims Management: If you do not see your organization scaling drastically and need a cheap solution then this will be more then sufficient. However if you are trying to use this to optimize and make an existing process more efficient in the long run I would recommend looking else where. As I do not believe this will scale well with our experience. Review collected by and hosted on G2.com. What problems is Conduent Healthcare Claims Management solving and how is that benefiting you? Processing member claims in a timely and efficient manner. By doing so we have realized the benefits of being able to optimize our lines of business and identify efficiency gaps by creating dashboards and reports relevant to revising certain business processes. Review collected by and hosted on G2.com. Show More 1/23/2019 Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Conduent Healthcare Claims Management for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![EHRYourWay Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay Logo") EHRYourWay 4.7 (338) Our company name says it all "EHR Your Way," not our way. If you're looking for the ultimate end-to-end EHR solution for agencies with 10+ users and have a $600+ a month budget - you need to look no further. Our family owned company literally has 98% of the features you need to run an efficient agency so you can focus on client care. (Over 2,000 of them) Is that a bold statement? Yes, but we back it up with a 180 day money back guarantee "after" you go-live. Other vendors are going to lock you into a long term contract...then you'll start using the EHR and ask yourself, "What have I got myself into?" With about 60 programmers rigorously improving the EHR, you're guaranteed to have the best EHR in the marketplace at a price any agency can afford. Serving agencies of up to 600 users, we cover virtually every aspect of healthcare except dental. Inpatient, outpatient, couple's, groups, MDs, NPs, therapists, community based services, nursing homes, homeless shelters, eating disorders, equine therapy - on and on... Custom forms, endless reporting, portal, reminders, telehealth and arguably the best chargemaster in the market which will automate about 90% of your billing - we have it all. Contact us to arrange a live demo: https://ehryourway.com or call 323.282.7874. ](https://www.g2.com/products/ehryourway/reviews "EHRYourWay")[ 2 ![Tebra (previously Kareo + PatientPop) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop) Logo") Tebra (previously Kareo + PatientPop) 4.1 (259) Our affordable, cloud-based solutions free doctors' hands for the important work of patient care. ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews "Tebra (previously Kareo + PatientPop)")[ 3 ![Waystar Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Waystar Logo") Waystar 4.4 (119) Maximize all sources of revenue, reduce cost and expedite payment with a simplified and unified platform that integrates payment processing across HIS, PM and EMR systems—unlocking unprecedented, actionable insights for improved revenue cycle performance. No matter the size or scope of your organization, we can help you save time and effort so you can get back to helping those who need it most. ](https://www.g2.com/products/waystar/reviews "Waystar")[ 4 ![athenaOne Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "athenaOne Logo") athenaOne 3.4 (114) Provides network-enabled services & mobile apps for medical groups & health systems. ](https://www.g2.com/products/athenaone/reviews "athenaOne")[ 5 ![SPRY Logo](https://images.g2crowd.com/uploads/product/hd_favicon/645c92a8b7bc74ce9693099884d95cce/spry-spry.svg "SPRY Logo") SPRY 4.6 (90) SPRY is a comprehensive clinic management platform designed for physical therapy (PT) clinics, offering an end-to-end solution that streamlines operations for clinic owners, physical therapists, and front desk staff. This purpose-built software integrates AI-driven tools to optimize daily workflows, from patient scheduling and clinical documentation to billing, compliance, and home exercise program (HEP) management, allowing healthcare providers to focus on delivering quality care while efficiently managing administrative tasks. ](https://www.g2.com/products/spry-spry/reviews "SPRY")[ 6 ![SAS Fraud, Anti-Money Laundering & Security Intelligence Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bd7a361df879327ee92c1d048aada28e/sas-sas-fraud-anti-money-laundering-security-intelligence.svg "SAS Fraud, Anti-Money Laundering & Security Intelligence Logo") SAS Fraud, Anti-Money Laundering & Security Intelligence 4.2 (78) SAS Fraud, Anti-Money Laundering (AML, and Security Intelligence is a comprehensive solution designed to proactively protect organizations from fraud, compliance breaches, and security threats. By integrating advanced analytics, artificial intelligence (AI, and machine learning, SAS delivers a unified approach to fraud detection, regulatory compliance, and security intelligence. This platform enables businesses to monitor transactions in real-time, identify suspicious activities, and manage risks effectively, thereby safeguarding their reputation and financial assets. Key Features and Functionality: - Real-Time Transaction Monitoring: Continuously analyzes payment and non-monetary transactions to detect and prevent fraudulent activities across the enterprise. - Advanced Analytics and AI Integration: Utilizes AI and machine learning to enhance detection accuracy, enabling the identification of complex fraud patterns and emerging threats. - Comprehensive Case Management: Provides a centralized platform for managing investigations, documenting actions, and ensuring compliance with regulatory requirements. - Customer Due Diligence (CDD: Offers end-to-end CDD capabilities powered by superior analytics to assess and manage customer risk profiles effectively. - Regulatory Compliance Support: Assists organizations in adhering to evolving regulations by providing tools for monitoring, reporting, and maintaining compliance standards. Primary Value and Problem Solving: SAS Fraud, AML, and Security Intelligence addresses the critical need for organizations to detect and prevent fraudulent activities, ensure compliance with regulatory standards, and protect against security threats. By leveraging advanced analytics and AI, the platform enables businesses to: - Enhance Detection Capabilities: Identify and respond to complex fraud scenarios and signals that traditional methods might miss. - Improve Operational Efficiency: Streamline investigation processes and workflows, reducing the time and resources required to manage fraud and compliance cases. - Mitigate Financial and Reputational Risks: Proactively prevent improper payments associated with fraud, waste, and abuse, thereby safeguarding the organization's financial health and reputation. - Adapt to Regulatory Changes: Stay ahead of evolving compliance requirements with flexible and scalable solutions that can be tailored to specific organizational needs. By providing a holistic and integrated approach to fraud detection and security intelligence, SAS empowers organizations to protect their assets, maintain customer trust, and achieve long-term success in a rapidly changing threat landscape. ](https://www.g2.com/products/sas-sas-fraud-anti-money-laundering-security-intelligence/reviews "SAS Fraud, Anti-Money Laundering & Security Intelligence")[ 7 ![Silna Health Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8670cc0fc313477815e35da3f52fc9bc/silna-health.svg "Silna Health Logo") Silna Health 4.8 (66) Silna is building the only solution specialty healthcare providers need to financially clear patients for care, with an explicit focus on streamlining the prior authorization process. Prior auths are the most manual part of the billing workflow and an increasing burden that delays time to care, reduces claims approved, and increases admin costs for providers. Silna works with providers in Physical Therapy, Occupational Therapy, Speech Therapy, ABA, and Behavioral Health, to handle the entire patient clearance workflow (benefits and eligibility checks, prior authorizations). Silna handles all of the processes to clear a patient for care, so providers can do what they do best – offering exceptional care. ](https://www.g2.com/products/silna-health/reviews "Silna Health")[ 8 ![AdvancedMD Logo](https://images.g2crowd.com/uploads/product/hd_favicon/ad0f897d4768a00221e6d05f0a2081a7/advancedmd.svg "AdvancedMD Logo") AdvancedMD 3.6 (63) AdvancedMD is a comprehensive, cloud-based healthcare management solution designed to streamline operations for independent medical practices. It integrates practice management, electronic health records , medical billing, and patient engagement tools into a unified platform, enhancing efficiency and patient care. Accessible from any device, AdvancedMD offers customizable workflows tailored to various specialties, ensuring adaptability for practices of all sizes. Key Features and Functionality: - Practice Management: Automates administrative tasks such as appointment scheduling, patient registration, and insurance verification, optimizing front-desk operations. - Electronic Health Records : Provides customizable templates, e-prescribing, lab integrations, and clinical decision support tools, facilitating efficient patient data management. - Medical Billing & Revenue Cycle Management : Features automated claim submission, denial management tools, and integrated payment processing to enhance financial performance. - Telemedicine: Offers HIPAA-compliant video consultations and secure patient messaging, expanding access to care and increasing patient convenience. - Patient Engagement: Includes online appointment booking, automated reminders, and a patient portal for secure communication, improving patient satisfaction and loyalty. - Reporting and Analytics: Provides customizable dashboards and performance reports, offering insights into practice performance and supporting data-driven decision-making. Primary Value and Solutions Provided: AdvancedMD addresses the complexities of managing independent medical practices by offering an all-in-one platform that automates and integrates clinical, administrative, and financial processes. This integration reduces manual data entry, minimizes errors, and enhances workflow efficiency. By providing tools for patient engagement and telemedicine, AdvancedMD also improves patient access and satisfaction. Its scalable and customizable solutions cater to practices of various sizes and specialties, ensuring adaptability and growth. Ultimately, AdvancedMD empowers healthcare providers to focus more on patient care while optimizing operational performance. ](https://www.g2.com/products/advancedmd/reviews "AdvancedMD")[ 9 ![RXNT Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1c0904d4d174dcafc39219e4a195c55a/rxnt.svg "RXNT Logo") RXNT 4.2 (53) Integrated, cloud-based SaaS healthcare software for medical providers and organizations, including Clinical Management and Practice Management solutions like Electronic Health Records, E-Prescribing, Patient Engagement, Medical Billing, Patient Scheduling, Mobile Apps, and more. ](https://www.g2.com/products/rxnt/reviews "RXNT")[ 10 ![Service Center by Office Ally Logo](https://images.g2crowd.com/uploads/product/hd_favicon/19d3062b92a7b341017be475ed332572/service-center-by-office-ally.svg "Service Center by Office Ally Logo") Service Center by Office Ally 4.6 (45) Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. ](https://www.g2.com/products/service-center-by-office-ally/reviews "Service Center by Office Ally") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/conduent-healthcare-claims-management/pricing) ## Work at Conduent? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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