--- title: Conduent Healthcare Claims Management Reviews meta_title: 'Conduent Healthcare Claims Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Conduent Healthcare Claims Management works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 2 scale: '5' date_modified: '2025-10-31' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Conduent Healthcare Claims Management Reviews **Vendor:** Conduent **Category:** [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 2 ## About Conduent Healthcare Claims Management The HSP Payer Suite provides a single-source database, core administrative system, web portals, and open system with web services to quickly automate current and future healthcare regulations and business processing requirements. ## Conduent Healthcare Claims Management Reviews ### 1. User Experience on HSP **Rating:** 4.5/5.0 stars **Reviewed by:** Stanley Y. | Health Informatics Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Conduent Healthcare Claims Management?** HSP is really well organized software which provides a clear view for our incoming claims. There're so many useful sessions such as Claims, Enrollment, Benefits, Providers that help us easily navigate our need. Besides, it contains all the historical/current data such as Procedure Codes which facilitates our workflow when we need those info. **What do you dislike about Conduent Healthcare Claims Management?** HSP is relatively complicated software which I need to take days to understand where the data lives. Besides, its display window is always not compatible/fit to my screen, which makes me have to adjust the display window by myself. In other word, it takes me extra time to work on something irrelevant to my work. **Recommendations to others considering Conduent Healthcare Claims Management:** I hope HSP will provide a web-version which can be accessed by staff who need to view claims/members/procedure-code etc. The easy way for our staff to view a claim info will be click a url link and get directed to a web browser. **What problems is Conduent Healthcare Claims Management solving and how is that benefiting you?** We are using HSP to pay for claims. And with this system, our company is complying with the state regulation and our staff is beneficial from working with HSP such as productivity will be improved. ### 2. Provides the basic services needed **Rating:** 2.5/5.0 stars **Reviewed by:** Zain S. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Conduent Healthcare Claims Management?** Implementation is done fairly quickly and cost to consumer is quite low. Not much configuration needed to set up basic flows within the application. There is a single source database to pull information from as well which makes creating reports and analyzing data a bit easier as well. **What do you dislike about Conduent Healthcare Claims Management?** The UI is not necessarily user friendly and very ancient compared to alot of its competitors. Warranty Support from the vendor is difficult and upgrades are not catered to client specific needs. Alot of functionality is buried within the interface and not readily found even basic tools that end users access on a daily basis. The user administration tools can be confusing as well with a role system that is unclear on its end user functionality changes. **Recommendations to others considering Conduent Healthcare Claims Management:** If you do not see your organization scaling drastically and need a cheap solution then this will be more then sufficient. However if you are trying to use this to optimize and make an existing process more efficient in the long run I would recommend looking else where. As I do not believe this will scale well with our experience. **What problems is Conduent Healthcare Claims Management solving and how is that benefiting you?** Processing member claims in a timely and efficient manner. By doing so we have realized the benefits of being able to optimize our lines of business and identify efficiency gaps by creating dashboards and reports relevant to revising certain business processes. ## Conduent Healthcare Claims Management Discussions - [What is HSP Payer Suite used for?](https://www.g2.com/discussions/what-is-hsp-payer-suite-used-for) - [View Conduent Healthcare Claims Management pricing details and edition comparison](https://www.g2.com/products/conduent-healthcare-claims-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A18%3A23+-0500&secure%5Bsession_id%5D=ad241d01-e8c8-49d4-b796-cfc136324223&secure%5Btoken%5D=dd1332f8dd3898f6a6d0a4c952cab3d287d0953b6ba24737d35e3de672829a43&format=llm_user) ## Conduent Healthcare Claims Management Features **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management ## Top Conduent Healthcare Claims Management Alternatives - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) - 4.4/5.0 (116 reviews)