---
title: CometChat Reviews
meta_title: 'CometChat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 111 reviews by the users' company size, role or industry
  to find out how CometChat works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 111
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# CometChat Reviews
**Vendor:** CometChat Inc.  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 111
## About CometChat
CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other such as marketplace sellers and buyers, healthcare providers and patients, taxi drivers and riders, students and teachers, and much more. Our Chat SDKs, APIs, and UI Kits are quick to launch, incredibly secure, highly scalable, and well documented. Our robust extension library helps you integrate easily with other services and provides a configurable, feature-rich messaging experience for your users. We're trusted by more than 50,000 developers worldwide and serve start-up and enterprise customers in telehealth, ed-tech, marketplaces, on-demand services, virtual events, dating apps, and other industries. For over 10 years, our dedicated team has obsessed over building the most robust, easy-to-use, reliable in-app messaging solution on the market. Headquartered in Denver, Colorado, our team is global and united by a mission to foster meaningful connections between real people in an increasingly digital world.



## CometChat Pros & Cons
**What users like:**

- Users find CometChat to be **easy to integrate** , thanks to its comprehensive APIs, SDKs, and excellent documentation. (6 reviews)
- Users value the **easy integrations** with CometChat, appreciating the quick setup and seamless SDK/API usage. (5 reviews)
- Users value the **extensive features and customization options** of CometChat, enabling seamless integration and tailored chat solutions. (5 reviews)
- Users appreciate the **quick and effective customer support** from CometChat, enhancing their overall experience seamlessly. (4 reviews)
- Users admire the **robust API quality** of CometChat, enabling seamless integration and comprehensive tracking capabilities. (3 reviews)
- Users value the **prompt and thorough support** from the CometChat team, enhancing their overall experience significantly. (3 reviews)
- Ease of Implementation (2 reviews)
- Effective (2 reviews)
- Fast Service (2 reviews)
- Communication (1 reviews)

**What users dislike:**

- Users face **poor API integration** followed by inadequate support for feature requests, leading to functionality issues. (2 reviews)
- Users experience **chat functionality issues** due to excessive API use and limitations on group member capacity. (2 reviews)
- Users report **delays in support response** and issues with video telephony impacting their overall experience with CometChat. (2 reviews)
- Users find CometChat to be **bit expensive** , expressing a desire for more flexible pricing over features. (2 reviews)
- Users find CometChat's **limited features** frustrating, particularly regarding customization and confusing documentation. (2 reviews)
- Poor Customer Support (2 reviews)
- Users face **poor documentation** , making APIs and SDKs confusing and complicating integration and customization efforts. (2 reviews)
- Communication Delays (1 reviews)
- Users find the **difficult setup** of CometChat frustrating, often needing extensive configuration and lacking proper documentation. (1 reviews)
- Limited Access (1 reviews)

## CometChat Reviews
  ### 1. The Integration is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Navas R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2018

**What do you like best about CometChat?**

Integration options. We are running cometchat on 4 projects and it readily integrated with all  of them

**What do you dislike about CometChat?**

Documentation was a little confusing at least for me. But they have fixed it now I think. 



**What problems is CometChat solving and how is that benefiting you?**

We have been working with cometchat for long now. We have seen them roll out many great features. I am quite happy with the product :)



**Official Response from Stephen Mui:**

> Hi Navas!

Thank you so much for your feedback. We've refined and updated our Documentation since that time so we do hope this has been helpful but we appreciate your patience and understanding for sure!

  ### 2. Nice app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2018

**What do you like best about CometChat?**

Simplified documentation and easy integrations

**What do you dislike about CometChat?**

So far, I've been happy with the experience

**What problems is CometChat solving and how is that benefiting you?**

Setting up complicated features like role based access, collaboration tools (which no other chat software is offering) is ridiculously easy. As these features are a part of the software integration, you dont really have to do much in setting it up for your users

**Official Response from Stephen Mui:**

> Hi Michael,

We're glad to hear about how much you've enjoyed your experience with us. We look forward to continuously growing alongside you!

  ### 3. Love the SDKs. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nonie D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2018

**What do you like best about CometChat?**

Love the SDKs. It was up and running for me in less than 30 minutes

**What do you dislike about CometChat?**

Support hours are in Indian time zone could be improved

**What problems is CometChat solving and how is that benefiting you?**

I have integrated CometChat on my marketplace website. Adding real time chat has definitely increased the number of transactions on my website.  Look forward to working with CometChat in the long run

**Official Response from Stephen Mui:**

> Hi Nonie,

We're ecstatic that you were able to leverage our SDKs so quickly and thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. We look forward to growing along side you and your business!

  ### 4. So many possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iva K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

I love the Features, Customization Options

**What do you dislike about CometChat?**

Really long Support hours for North America.

**What problems is CometChat solving and how is that benefiting you?**

We were looking for a product that could work both with our website and my app, After going
through multiple softwares that just didn't fit our requirements we found CometChat. The Web
and SDK solution integrated with both our website and our app.
The Web integration was easy and we had CometChats plugin downloaded and installed in no
time. The SDK was was easy to work with and gave us freedom to build with access to UI
Source Code. We had CometChat on both the platform up and running in a week, which is
rather short time specially because we had to build with the SDK.

**Official Response from Stephen Mui:**

> 
Hi Iva,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but on the flip side, we're happy to hear about the value our SDK was immediately able to bring to your team.

  ### 5. Very Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tolani W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2018

**What do you like best about CometChat?**

I love the flexibility of Cometchat features.

**What do you dislike about CometChat?**

No concerns at the moment, everything has been A1

**What problems is CometChat solving and how is that benefiting you?**

I have tried a lot of chat integrations before but most were restricted to text chat and I needed video chat too. Others which did provide were charging per minute which I personally never vouch for. 

**Official Response from Stephen Mui:**

> Hi Tolani,

We're glad to hear about your experience and hope we've been able to make a consistent positive impact within your organization. Be sure to check out our updates page below to see what new features and enhancements our team has been cooking up!

  ### 6. Numerous features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina J. | Director, Computer Networking, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2018

**What do you like best about CometChat?**

 Plethora of features as compared to other competitors. They have a huge  number of features and they Integrate with almost every platform available. We  are a community website and the Software integrated easily with our website  with no fuss. Our users love the product and all the features that it offers,  everything from voice and Video to their Collaboration tools. The features keep  our users on the website and help us increase user engagement. 

**What do you dislike about CometChat?**

The activation details took time to arrive although it was an issue from paypal. So I dont think CometChat can be blamed.

**What problems is CometChat solving and how is that benefiting you?**

We have enabled user communication in our website and It has allowed us to increase user engagement and grow our online community. They also allow you to show Advertisements with in chat boxes and that has helped us generate extra revenue.

**Official Response from Stephen Mui:**

> Hi Katrina,

Thank you so much for your feedback. Increasing user engagement, connections and growth is at the heart of all of the features and objectives that we've set out for so it's great to hear that you were able to accomplish just that!

  ### 7. flexible solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katelin L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

This is an all in one Chat Solution for every platform

**What do you dislike about CometChat?**

CometChat has been amazing to our business and our users love it.

**What problems is CometChat solving and how is that benefiting you?**

We own a state of the art dating agency and when we decided to take our services online, we
wanted the best solutions available and after looking at some options we chose CometChat as
our preferred option, mainly because of their plethora of features and their dynamic web and
mobile solutions. The SDK was easy to build with the Web solution was also easy to integrate
and both were customizable and fit perfectly into our existing product. We love CometChat and
it has helped our business grow.

**Official Response from Stephen Mui:**

> Hi Katelin,

Happy to hear about how much you've enjoyed our product and suite of extensions! Thank you so much for your review and please don't forget to check out our updates page below to see what our team has been cooking up since 2018!

  ### 8. Good chat integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurel k. | Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2018

**What do you like best about CometChat?**

We are a consultation website and were looking for a Chat Integration that fits  with our current website with minimal effort. CometChat did just that it was easy  to Integrate and had all the features we needed. We charge people per session  and wanted a chat system that could help us do this easily, CometChat has a  RBAC feature which allowed us to create a tier of users who could get paid  sessions with us. We used this to get regular customers to upgrade to higher  tiers. The features are amazing and help us do exactly what we want.

**What do you dislike about CometChat?**

We have a positive experience with no issues till date.

**What problems is CometChat solving and how is that benefiting you?**

CometChat has become a really important part of our Business it helps us generate revenue. The features are really good they have helped us grow extensively.

**Official Response from Stephen Mui:**

> Hi Laurel,

Thanks so much for your feedback and we're happy to be a part of your business's journey and growth!

  ### 9. Does its job well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

I'm really impressed with the Constant Updates

**What do you dislike about CometChat?**

We have had a rather pleasant experience with them.

**What problems is CometChat solving and how is that benefiting you?**

We own a business with multiple outlets throughout the country and we recently got ourselves a
proper App made. The main aim was to communicate and connect with managers of all our
outlets and CometChat’s SDK has helped us do just that. Our development team used the SDK
to add CometChat to our existing App and with some help from CometChat’s support team we
got everything done in no time. Cometchat has really helped us solve our problems and our
business grow. We recommend CometChat to anyone looking for the perfect Chat Solution.


**Official Response from Stephen Mui:**

> Hi Alex!

Thank you so much for your feedback. Definitely an understatement to say that we're glad you were able to leverage our SDKs to add CometChat in an effective and timely manner. Two things that we really honed in on to make sure our customers were truly successful!

  ### 10. Amazing product with great pre and after sales assistance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joan D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about CometChat?**

Amazing Features, Exceptional Support team

**What do you dislike about CometChat?**

I dislike nothing at the very least. Really functional

**What problems is CometChat solving and how is that benefiting you?**

Our product is rather new and we required some assistance and the CometChat team
provided us with that. We were constantly in touch with them before and after buying the
product and both the sales and support team helped us achieve our goals with CometChat and
the fact that CometChat has a plethora of features is a big win. CometChat is our go to Chat
Solution.

**Official Response from Stephen Mui:**

> Hi Joan,

Thank you so much for your feedback as we look forward to growing alongside you and your business!

  ### 11. I love this app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Violetta I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Easy to Build with and amazing Affiliate Program

**What do you dislike about CometChat?**

CometChat has been Amazing to us. We have faced no problems or issues till date.

**What problems is CometChat solving and how is that benefiting you?**

We are a team of freelance website developers and build Social Media and Networking
Websites, We always love tools that are easy to build with and can Integrate on multiple
platforms. CometChat perfectly fits our requirements. We promote and use CometChat for its
functionality and Easy to Build SDK. It has been an amazing product to use and their Affiliate
program makes us love them even more. CometChat is the perfect Chat Solution and we
promote it to any developer out there.

**Official Response from Stephen Mui:**

> Hi Violetta,

Thanks so much for your feedback! We're happy to hear that you've been able to utilize our product for multiple solutions within your client stack. We look forward to continuing to add value to you and your team!

  ### 12. Amazing staff support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shalim D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Exceptional Product and Amazing service.

**What do you dislike about CometChat?**

CometChat is an amazing product and our users love it.

**What problems is CometChat solving and how is that benefiting you?**

We own a small business but the local customers love our products and we always want to keep them engaged. We created an app where customers could know more about upcoming events and our updated menus. We added CometChat to allow our growing user base to connect with us, discuss future events and give us their opinions and ideas for new food. CometChat has been amazing for our business, we have a thriving and growing community and we love the growth.

**Official Response from Stephen Mui:**

> Hi Shalim,

Thank you so much for your feedback and we're happy to hear about how much you've been able to connect with your users and community! Enabling meaningful connections is a core mission of ours and hearing your story exemplifies just that. 

  ### 13. Really Flexible Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alice A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2018

**What do you like best about CometChat?**

I love the flexibility I get from the available features

**What do you dislike about CometChat?**

Our journey this far has been really positive

**What problems is CometChat solving and how is that benefiting you?**

Integration was quick and seamless. My users are giving a positive response for chat till now. 

**Official Response from Stephen Mui:**

> Hi Alice!

Thank you so much for your feedback! Providing a frictionless and valuable customer journey is something we hope our customers resonate with and we're glad you experienced the same. Be sure to check out our updates page below to see what other features and enhancements our team has been cooking up!

  ### 14. Numerous possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wilfredo A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2018

**What do you like best about CometChat?**

Features, Integrations and Affiliate program

**What do you dislike about CometChat?**

There has't been too much to dislike, Generally a Positive experience till date

**Recommendations to others considering CometChat:**

The sheer number of integration numbers are overwhelming

**What problems is CometChat solving and how is that benefiting you?**

We make Apps and Websites and are always looking for solutions that fit easily with our current
building process. CometChat has over 90 Integrations, it takes minimal efforts from our side to
Integrate CometChat into our Client's existing projects. It is easily to build with has all the
features one could need and is overall the perfect Chat Integration for us. We love CometChat
and the Affiliate program helps us learn and promote a solution we genuinely love all at the
same time.

**Official Response from Stephen Mui:**

> Hi Wilfredo,

Thank you so much for your feedback! We're glad to hear that we could be a part of your business ecosystem that provides ease-of-use, accessibility, and dependability. Looking forward to continuing to be a part of your success!

  ### 15. Too many features !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vihaan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Easy to Install and filled with features

**What do you dislike about CometChat?**

It has been an amazing experience no complains

**What problems is CometChat solving and how is that benefiting you?**

After searching for a good time we found CometChat. We required a web solution, mobile app. We went with not just the Web solution and Mobile app but also the Desktop messenger and it has been the best investment we have made towards our website.The Customer service has been great. They are fast to answer questions and very informative with their replies. CometChat has been working perfectly well on our website and has helped us grow rather quickly.

**Official Response from Stephen Mui:**

> Hi Vihaan!

Thank you so much for the feedback! Definitely happy to see you were able to generate an immediate ROI when it came time to integrating our product. Looking forward to seeing you continue your success and growing alongside with you and your business!

  ### 16. A year down the line, no glitches

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Constant Updates and Amazing Support all year round

**What do you dislike about CometChat?**

CometChat has been amazing to us all through.

**What problems is CometChat solving and how is that benefiting you?**

We purchased CometChat quite some time ago and we have stuck by it. The product has been helpful all this time. It has come a long way as a good communication tool and the support team has been very supportive towards us. 
The constant updates and new features have helped us stay up to date with more offerings to our customers regularly. We recently migrated our domain and the support team assisted us in configuring CometChat again. 


**Official Response from Stephen Mui:**

> Hi Ann!

Thank you so much for the feedback and allowing us to be a part of your journey and success! We've definitely come a long way and would not have been able to grow as an organization without customers such as yourself. Be sure to check out updates page below to view all of our new releases and enhancements!

  ### 17. It's reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** McDonald F. | Developer, Computer Games, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2018

**What do you like best about CometChat?**

Its reliable, economical and does exactly what it says it'll do. We bought  CometChat to add it to our Marketplace website as a simple way for our buyers  to connect with the sellers. The product does exactly that, it lets the buyers  connect with sellers on our website.

**What do you dislike about CometChat?**

The company is based out of India
(we are from North America) and the emails may take a bit more time to get replies too. It's a small discomfort not an issue.

**What problems is CometChat solving and how is that benefiting you?**

It has increased the number of sales we have processed on our website. It has  helped buyers through their process and made our website rather famous  amongst them. Similarly sellers have loved CometChat too. It has helped us grow  and get more business.

**Official Response from Stephen Mui:**

> Hi McDonald,

Thank you so much for your feedback! Just wanted to add that we are a US-based company (Denver, CO) but we have actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Nonetheless, we're happy that you were able to increase sales, connect your stakeholders and enhance the journey!

  ### 18. Functional app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theodora V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Very Features and Easy to build with SDK

**What do you dislike about CometChat?**

Just the long hour of wait for a support email reply.

**What problems is CometChat solving and how is that benefiting you?**

As a professional dating agency we need a professional chat script, that not just integrates with
our existing website but also had all the features we wanted. We are glad to use and
recommend CometChat, it has all the features to fit our needs and integrates with our current
website with minimal efforts.
Both we and our customers love CometChat and would recommend it to anyone who is looking
for a professional chat solution.

**Official Response from Stephen Mui:**

> Hi Theodora!

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. As a dating app, we're glad we're able to help facilitate and provide the value your business needs to help create connections between your users!

  ### 19. Extremely Positive experience till date.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about CometChat?**

Easy Integration and best in class features

**What do you dislike about CometChat?**

We love the product and would definitely recommend it.

**What problems is CometChat solving and how is that benefiting you?**

Let me start by saying that CometChat has the best in class features for any
ChatSolution out there. The product is super easy to install and works right out of the box, the
feature list is huge and range from communication, collaboration, administration and all the way
to monetization.

**Official Response from Stephen Mui:**

> Hi Jeremy,

We really appreciate your feedback! I think you hit all the notes when speaking of how many leverage points there is when it comes to using our chat-based solution and we're wholeheartedly happy after reading your experience 😊



  ### 20. Flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** victoria G. | IT Business Consultant, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about CometChat?**

It comes with better Features and more customizable 

**What do you dislike about CometChat?**

Its been quite awesome till day. Let's hope it stays that way though :)

**What problems is CometChat solving and how is that benefiting you?**

We decided to create a website where our large family and all its distance members could know more about our ancestors and we later added CometChat so that all of us could communicate. It has helped us connect with long cousins and also plan family get togethers. It has been a great addition to our website. It was easy to customize and match our websites theme. We love CometChat and would recommend it everyone looking for a chat integration. 

**Official Response from Stephen Mui:**

> Hi Victoria,

We love to hear that we were able to help facilitate a meaningful and purposeful communication tool between your family members! Thank you so much for the feedback and we hope this has led to greater connections!

  ### 21. Arguably one of the best chat apps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alban I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

The Groups and Monetization features do it for me

**What do you dislike about CometChat?**

The Support timings, affect my need for assistance most times

**What problems is CometChat solving and how is that benefiting you?**

We own a Financial Consultation website, we offer people financial and investment advice over our website. We got CometChat to create a secure platform where consultants can connect with our clients, It works perfectly and our clients like it too. The Administration and Monetization features offer us better control over CometChat and our revenue. We would recommend CometChat to anyone looking for a Chat solution.

**Official Response from Stephen Mui:**

> Hi Alban,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Be sure to check out updates page below to view our new releases and enhancements, especially around moderation controls to protect sensitive financial information!

  ### 22. Endless possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Cometchat is filled with so many features

**What do you dislike about CometChat?**

The sales and Support team have been amazing to us no complains.

**What problems is CometChat solving and how is that benefiting you?**

CometChat is filled with features and we love it. It was easy to install, the sales team helped us find the perfect solution for our requirements and the support team has helped us install CometChat. Whenever we face an issue we just email the support team and they help us out with the issue. We would recommend CometChat to anyone looking for a Chat Solution. 

**Official Response from Stephen Mui:**

> Hi Claire,

We truly appreciate your feedback and your business! As we continue to scale and grow, so does our innovation. Be sure to check out updates page below to view our new releases and enhancements!

  ### 23. Power Packed with features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christy A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about CometChat?**

CometChat is super easy to install it took us 5 minutes to get CometChat up and
running. The inbuilt features are plain amazing, it saved us precious development hours and
monetization on our website was a breeze
A powerhouse of a product, recommended by us to anyone looking for a Chat solution.

**What do you dislike about CometChat?**

No issues whatsoever. Simply brilliant..

**What problems is CometChat solving and how is that benefiting you?**

In-built Moderation and Monetization features

**Official Response from Stephen Mui:**

> Hi Christy!

Thank you so much for the feedback! One of the objectives that was top of mind when our team set out to build the different levels of integration was time. Time can either be a liability or it can be an asset. And it sounds like we were able to help you leverage the latter to help build, implement and scale your goals for chat. Thanks again for your kind words!

  ### 24. Integration is seamless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jack W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

It's so easy to Integrate with other platforms

**What do you dislike about CometChat?**

It's been a positive experience for us for the rime being

**What problems is CometChat solving and how is that benefiting you?**

We are developers and always look for a softwares that are easy to build with and easy to
integrate. CometChat is the perfect Chat Solution and our clients love it and we love it too, It's
easy to build, with has more features than any other solution in the market and has over 90+
Integrations. CometChat is the perfect Chat Integration for us. We love it and recommend it.

**Official Response from Stephen Mui:**

> Hey Jack,

Thanks so much for your kind words and we couldn't have said it any better ourselves! We look forward to growing alongside you and your team!

  ### 25. Does quite an excellent job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manas K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2018

**What do you like best about CometChat?**

I loved the collaboration Features the most

**What do you dislike about CometChat?**

It has been a positive experience thus far

**Recommendations to others considering CometChat:**

Haven't used it for long, but for now, it seems to execute exactly what it was bought for perfectly

**What problems is CometChat solving and how is that benefiting you?**

We own a gym and we like to make sure all our employees stay connected. We tried couple of
options but we stuck to CometChat once we found it. CometChat has Collaboration tools which
help us plan projects really easily. The Whiteboard feature has helped us plan and deliver
events really successfully and all of this is secure. We love CometChat

**Official Response from Stephen Mui:**

> Hi Manas,

Thank you so much for your feedback and we're glad you were able to leverage our solution stack to streamline and connect your business!

  ### 26. An app that works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nuria L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about CometChat?**

Awesome service and great affiliate program.

**What do you dislike about CometChat?**

We have had no issues whatsoever till date.

**What problems is CometChat solving and how is that benefiting you?**

We love CometChat and being developers we constantly need to suggest products to our clients
that are reliable and stay up to our standards, CometChat has been amazing and our clients love it
too, It's reliable and the support team is great too. The affiliate program is another great addition
that allows us to earn while referring a software we genuinely love.

**Official Response from Stephen Mui:**

> Hi Nuria,

Thank you so much for your feedback! Providing a reliable product is definitely a no-brainer and we're glad to able to be a consistent partner for you and your clients.

  ### 27. Large number of features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about CometChat?**

So many very functional features, almost a feature for very possible application.

**What do you dislike about CometChat?**

My team located in the US, has a challenge with regards smaller support hours in North America

**What problems is CometChat solving and how is that benefiting you?**

We use it for our Community website and CometChat has been amazing, It has a ton of features
that our users love. The communication and collaboration features are perfect for our website. We
love and recommend CometChat to everyone looking for a chat solution.

**Official Response from Stephen Mui:**

> Hi Lisa,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Be sure to check out updates page below to view our new releases and enhancements!

  ### 28. Simply Brilliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenn v. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Easy to Integrate and filled with features

**What do you dislike about CometChat?**

Long reply times from the support team. Takes quite a while to get a reply.

**Recommendations to others considering CometChat:**

Understand your needs first

**What problems is CometChat solving and how is that benefiting you?**

We own a Socialengine website where people from our gym can connect and we wanted a Chat
Integration which has all the features our community would need. CometChat was the perfect
choice. It has helped all or members easily connect and our community grow. We love
CometChat it has been a game changer for our business.

**Official Response from Stephen Mui:**

> Hey Jenn,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but definitely appreciate the feedback!

  ### 29. So much one can do!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deval A. | Cisco Engineer, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about CometChat?**

The sheer Number of features one comes across here is alarming

**What do you dislike about CometChat?**

They have been amazing. The support team has been assisting us whenever we need them. 

**Recommendations to others considering CometChat:**

A plethora of features ensures that everyone finds a sweet spot

**What problems is CometChat solving and how is that benefiting you?**

We are an online community and wanted a chat platform where our users can interact. The aim was to make sure that they spend more time on out site and engage with other users. CometChat has helped us achieve this perfectly with a whole bunch of features, our users love CometChat and so do we. 

**Official Response from Stephen Mui:**

> Hi Deval,

Thanks so much for taking the time to write us a review! We're glad to hear that you were able to take advantage and leverage our features to increase the time users spend on your platform to consistently engage and enable. We look forward to growing alongside you and your community!

  ### 30. Countless features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shakila O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2018

**What do you like best about CometChat?**

Communication and Monetization features.

**What do you dislike about CometChat?**

Nothing really. The app for he most part seems very effective

**Recommendations to others considering CometChat:**

You'd get confused by the number of options available to you.

**What problems is CometChat solving and how is that benefiting you?**

We own a gaming community website where users can get together and discuss strategies,
plan events and talk about different topics they like. CometChat was easy to Integrate and our
users love it. The monetization features have allowed us to generate more revenue from our
website. CometChat has been an amazing addition to our website we recommend it anyone
looking for a chat solution.

**Official Response from Stephen Mui:**

> Hi Shakila,

Thanks so much for your feedback! We love the concept of gaming plus community and the success of your use-case is what keeps us motivated to continue innovating!

  ### 31. Brilliant app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheeva N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2018

**What do you like best about CometChat?**

Features, Designs, and Customization Options.

**What do you dislike about CometChat?**

It's been an amazing experience for us. No complaints whatsoever.

**Recommendations to others considering CometChat:**

Its seamless integration is something noteworthy.

**What problems is CometChat solving and how is that benefiting you?**

We own a Health Consultation website where we connect people with our Inhouse Nutrition experts and CometChat has made it simple and fluid. We got the whitelabel app and it was customized to match our branding and the team also helped us get the app published. The monetization features have helped us monetize better and earn more revenue. We recommend CometChat to everyone looking for a Chat Solution.

**Official Response from Stephen Mui:**

> Hi Sheeva,

Thanks so much for your review! To be able to help make a meaningful impact as big as health and nutrition, is something that resonates with us very deeply. We're glad to be a part of your ecosystem and we're happy to be a part of your journey and growth!

  ### 32. Very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** NOBLE O. | CEO, Computer Networking, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about CometChat?**

it's filled with so many features, and allows for very easy administration.  

**What do you dislike about CometChat?**

The experience has been rather positive 

**Recommendations to others considering CometChat:**

The setup can may seem very cumbersome, but it's definitely worth it 

**What problems is CometChat solving and how is that benefiting you?**

We own a networking website where we connect startups to connect and collaborate, The aim is to have a single platform where they can connect. CometChat has been amazing it has allowed communication easy between our users and the Voice, Video Calling and Real Time translate features just fit perfectly into our global status. We love and recommend CometChat 

**Official Response from Stephen Mui:**

> Hi Noble,

Thank you so much for your feedback and recommendation! Your use-case is at the core of our mission - to connect, collaborate and enable meaningful connections.

  ### 33. Constant update

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about CometChat?**

Constant updates and new features are always available.

**What do you dislike about CometChat?**

We have had a rather pleasant experience with them.

**What problems is CometChat solving and how is that benefiting you?**

We own a online gaming discussion platform where users connect and discuss games and strategies. CometChat has helped us connect our users and they love the product, we have private groups for different games where users can discuss the games and strategies. We love how they constantly update the product allowing us to offer something new to our users almost regularly. The product has helped our user base to grow immensely, the current users invite newer ones and they do the same helping us grow really well.

**Official Response from Stephen Mui:**

> Hey Amanda,

Thank you so much for the feedback! We're glad we were able to add a new dimension to your community of gamers and their daily strategies and conversations. Be sure to keep an eye on our updates page as well to see all of the new innovations our team has since cooked up!

  ### 34. Feature filled !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolina F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Cometchat is loaded with numerous features

**What do you dislike about CometChat?**

All has been  perfect till date, no worries.

**What problems is CometChat solving and how is that benefiting you?**

We develop Networking Websites and Apps, and Chat Integrations being an integral
part of these websites, we wanted a solution that was easy to build with and that's when we
found CometChat. Since then it has been our choice,The SDK is amazing and it's easy to built
with. Our clients love it and so do we. We would recommend CometChat to every
developer out there.

**Official Response from Stephen Mui:**

> Hey Carolina!

Thank so you much for your review and we're glad to hear that you and your clients love our product so far! We look forward to continue to grow alongside you and your business.

  ### 35. Bang for your buck

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amoor P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about CometChat?**

Features, Easy Integration, Customizable SDK and Value for money

**What do you dislike about CometChat?**

We love the product and would recommend it to anyone looking for a complete and
affordable chat solution.

**What problems is CometChat solving and how is that benefiting you?**

The product is super easy to work with, we integrated the sdk in one of our products
and it was extremely customizable the features are just amazing and the prices are extremely
affordable.

**Official Response from Stephen Mui:**

> Hi Amoor!

It definitely strikes a chord within our organization when we hear how much customers, such as yourself, love the product and how quickly and easily you were able to integrate it. It shows that the intention we originally set out with has been realized and we don't plan on stopping! Thank you so much for the positive feedback and your insights as to how you have been able to leverage our solution.

  ### 36. It works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samorah M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Customization, Administration options and Easy to Build SDK 

**What do you dislike about CometChat?**

Positive Experience till date no issues.

**Recommendations to others considering CometChat:**

very easy to integrate

**What problems is CometChat solving and how is that benefiting you?**

We own a design agency and wanted a product for internal communication within the company. CometChat was exactly what we were looking for, It's has all the features we need and the easy the SDK was easy to build with and extremely customizable. We would recommend CometChat to anyone looking for a Chat Solution. 

**Official Response from Stephen Mui:**

> Hi Samorah,

Thank you so much for your feedback and your recommendation! Be sure to check out updates page below to view all of our new innovative releases and enhancements that'll help propel your use-case!

  ### 37. Customization options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison B. | business, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2018

**What do you like best about CometChat?**

Easy Integrations and Customization options.

**What do you dislike about CometChat?**

Nothing till date. Everything is still okay

**What problems is CometChat solving and how is that benefiting you?**

We own a online travel website which is built on Sharepoint and we wanted a chat integration
that could let us connect users within the website and allow them to share their experiences. We
couldn't find a software that could easily Integrate with Sharepoint until we found CometChat.
We contacted the sales team to tell them regarding our requirements after couple of emails with
both the sales and support staff. The team assisted us throughout the whole process of
installing CometChat on our website. We are pleased with the swift responses.

**Official Response from Stephen Mui:**

> Hi Allison!

Thanks so much for your review and we're glad our team was able to help you through your requirements and up & running in no time!

  ### 38. Inbuilt monetization feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria S. | miss, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2018

**What do you like best about CometChat?**

Inbuilt Monetization features and WordPress Plugin. Let me start with the  WordPress plugin which is easy to use and can be installed within minutes. All we  did was download the PlugIn enter our licence details and done. It was up and  running literally within minutes. The RBAC and Advertisement features let us  monetize our website easily.

**What do you dislike about CometChat?**

The support system is a bit time consuming but they solve your problems once they get on it. 

**What problems is CometChat solving and how is that benefiting you?**

We were able to create a subscription based user base and monetize CometChat’s features using  their RBAC tool. It has made monetization easier and has helped the business grow.

**Official Response from Stephen Mui:**

> Hi Maria,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but we're definitely happy to hear that we were able to help your business grow!

  ### 39. Brilliant chat app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nehim A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2018

**What do you like best about CometChat?**

Easy Integrations and really user friendly features

**What do you dislike about CometChat?**

Sometimes the support team takes a longer time to reply due to the time differences. It's a mere
inconvenience

**Recommendations to others considering CometChat:**

Brilliant app

**What problems is CometChat solving and how is that benefiting you?**

We own a website made on Laravel and wanted a Chat Solution that could be Integrated easily
and that’s why we chose CometChat. It was super easy to integrate and took minimal effort and
time from our end. It's packed with all the features we need. The support has been excellent too.
We would definitely recommend CometChat.

**Official Response from Stephen Mui:**

> Hi Nehim,

Thank you so much for the feedback! Although we're not thrilled to hear about your experience with our Support team, it's definitely something we've taken as a top initiative on improving since the time of your review. We hope you've noticed the difference since that time but nonetheless, glad to hear that we were able to help fulfill all of your business requirements to help make a positive, meaningful impact!

  ### 40. Collaboration Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aiden J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about CometChat?**

Exceptional collaboration Features and top notch service

**What do you dislike about CometChat?**

It has been quite an experience with cometchat thus far

**What problems is CometChat solving and how is that benefiting you?**

We have an app where we teach students at remote places and the collaboration tools help us do
that perfectly. Thye virtual whiteboard help us provide us a really detailed experience to the
students and helps them learn faster. CometChat has helped us grow, its really an amazing
product.

**Official Response from Stephen Mui:**

> Hi Aiden,

Thank you so much for your feedback and we're glad to hear how our product was able to help aid in the impact to students worldwide in providing education that is impactful and qualitative. We also have a collaborative document as well that is leaned upon heavily within the edu-tech space!

  ### 41. Sooo effective !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camil E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Easiest Way to Connect users on our website

**What do you dislike about CometChat?**

It has been a really good experience for us.

**What problems is CometChat solving and how is that benefiting you?**

We own a Website where we connect veterans all around the country. The platform helps them
communicate and plan meetups and events. We chose CometChat because of its features and
customization options, It fits perfectly with our websites theme and is easy to control and
manage. We recommend CometChat for anyone looking for a Chat Solution.

**Official Response from Stephen Mui:**

> Hi Camil,

That is amazing! There has been many use-cases throughout the stories we hear from our customers but to be able to help connect our veterans with one another is one that is truly heartwarming. We're glad that we were able to help scale and facilitate this and we can't thank you enough!

  ### 42. Feature loaded

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kheezran A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2018

**What do you like best about CometChat?**

Top notch Mobile SDK and so many useful features

**What do you dislike about CometChat?**

For now, We really love CometChat in its totality

**Recommendations to others considering CometChat:**

Since the app was deployed, we have had zero issues since the implementation.

**What problems is CometChat solving and how is that benefiting you?**

We are developers who build Networking websites and apps, Chat Integrations are an integral
part of these websites and CometChat has been our choice,The SDK is amazing and it's easy
to built with. Our clients love it and so do we. We would recommend CometChat to every
developer out there.

**Official Response from Stephen Mui:**

> Hi Kheezran,

Thank you so much for your feedback and business! We're glad that we were able to help make implementing chat as easily as possible for you and your team to scale with.

  ### 43. Nice app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniele D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

Cometchat has a Perfect Chat Integration.

**What do you dislike about CometChat?**

Our journey this far has been really positive.

**What problems is CometChat solving and how is that benefiting you?**

We have an online education platform where we offer offbeat courses that one can learn online. CometChat is the perfect solution for this, We can create groups and manage lessons with Broadcasts and Video & Voice Calling feature. The monetization and Administrative features give us more control on our product and revenue.  



**Official Response from Stephen Mui:**

> Hi Daniele,

Glad to hear about how you've been able to leverage our product to help serve your students and teachers! We also have a collaborative whiteboard and document to help connect all your stakeholders together through these engagement tools to help streamline the learning process. Be sure to check out updates page below to view our new releases and enhancements!

  ### 44. This is a real chat solution!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Job C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2018

**What do you like best about CometChat?**

Collaboration and Monetization features.

**What do you dislike about CometChat?**

The long reply time from the support team

**Recommendations to others considering CometChat:**

Answered all my chat questions, all

**What problems is CometChat solving and how is that benefiting you?**

We own a networking website where small business owners can connect with each other and
adding CometChat has helped our website grow. We have also used CometChat’s Monetization
features to create subscription plans for our users and that has helped us generate two times
more revenue than before. CometChat has been amazing for our website and we would
recommend it to everyone.

**Official Response from Stephen Mui:**

> Hi Job,

Thanks so much for your feedback! We've really been able to drive and streamline our support time reach since 2018 so I do hope this has had a positive impact on your experience since the time of your review. Also love hearing about your story and ability, as a business, to create purposeful interactions amongst your community of small business owners. Glad we can help!

  ### 45. Lovely work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Japheth S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

I like the fact that Cometchat is so easy to Integrate

**What do you dislike about CometChat?**

Support timings for North American clients 

**What problems is CometChat solving and how is that benefiting you?**

We are building a Laravel networking site and wanted a feature rich  easy to integrate Chat Integration, CometChat was our choice. It has all the features we wanted and was easy to integrate. CometChat is the perfect Chat Integration and we would recommend it to all fellow developers. 



**Official Response from Stephen Mui:**

> Hi Japheth,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier but we're happy to hear that we were able to fill in all the requirements you were looking for!

  ### 46. Exceptional service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about CometChat?**

Great Product and an amazing support team.

**What do you dislike about CometChat?**

Support hours in North America seems to be out of sync

**What problems is CometChat solving and how is that benefiting you?**

We use CometChat on our consultation website to connect our clients to our financial advisors
and CometChat works like a charm. We love the control and customization options we get with
CometChat. We would recommend it to anyone looking for a chat solution.

**Official Response from Stephen Mui:**

> Hello Sophie,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Thanks again for the recommendation!

  ### 47. Nice Monetization features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rayan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about CometChat?**

I love the Inbuilt monetization feature.

**What do you dislike about CometChat?**

Sometimes the support hours see to cause hitches between clients and staff

**What problems is CometChat solving and how is that benefiting you?**

We have this amazing dating app where users can connect with each other, CometChat is amazing
and has helped us grow and their monetization features has helped us streamline our revenue
model. CometChat has been amazing to us and we love it.

**Official Response from Stephen Mui:**

> Hi Rayan,

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Be sure to check out updates page below to view our new releases and enhancements!

  ### 48. Good solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dorrance F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about CometChat?**

Large Amount of Features and Excellent Support

**What do you dislike about CometChat?**

It has been a rather positive experience for us

**What problems is CometChat solving and how is that benefiting you?**

We own a gaming community website where people can connect and discuss about games they
like, strategies news and more. CometChat was our choice when we wanted to add Chat to our
website. It was the perfect choice, CometChat connects our users and it's perfect for our
Community. We would definitely recommend CometChat.

**Official Response from Stephen Mui:**

> Hi Dorrance,

We're super happy to hear about your experience and about the positive impact that chat has had within your gaming community. Be sure to check out updates page below to view our new releases and enhancements that can further engage your community!

  ### 49. Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kainene N. | Business Analyst, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about CometChat?**

Huge number of Features and Whitelabel App 

**What do you dislike about CometChat?**

Long wait on email replies from Support 

**Recommendations to others considering CometChat:**

Try it, it's worth it

**What problems is CometChat solving and how is that benefiting you?**

We own a gym and wanted a Chat Application to consult our customers and create special groups and announcements. CometChat was our choice and we also opted for their Whitelabel App to add our branding to CometChat. It works perfectly and has helped us communicate with our customers easily and have all of them on the same platform.  

**Official Response from Stephen Mui:**

> Hi Kainene!

Thank you so much for your feedback! We've actually grown as a company at an average of 67% YoY and have expanded our Support time reach since 2018. So I do hope this has had a positive impact for you to make things a bit easier. Thanks again for the review and we look forward to growing alongside you and your business!

  ### 50. Best support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camilia V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2018

**What do you like best about CometChat?**

The features and Support team are brilliant

**What do you dislike about CometChat?**

We have no problems. Our experience has been amazing.

**What problems is CometChat solving and how is that benefiting you?**

We own a digital school and we were looking for a chat solution very specific to our needs. We came across CometChat after looking through some other solutions and we have been using CometChat since then. It's the perfect solution and we love it.



**Official Response from Stephen Mui:**

> Hi Camilia!

Thanks so much for your feedback. Servicing customers such as yourself is a huge catalyst for our desire to continue to push and innovate. Digital education is a growing need in our society today and to be a part of that need; to help students, teachers and all stakeholders succeed at this new paradigm, is our honor to do.


## CometChat Discussions
  - [What needs improvement with CometChat to make it more user-friendly for developers?](https://www.g2.com/discussions/what-needs-improvement-with-cometchat-to-make-it-more-user-friendly-for-developers)
  - [What is CometChat used for?](https://www.g2.com/discussions/what-is-cometchat-used-for)

- [View CometChat pricing details and edition comparison](https://www.g2.com/products/cometchat/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-10+17%3A28%3A22+-0500&secure%5Bsession_id%5D=8cc3c79c-cf34-40e3-a627-132860e94a7c&secure%5Btoken%5D=1869ebe1b9fdb66d5d4bd54b7b0dd121ea053499db1f8329e105ed3987c22fbd&format=llm_user)

## CometChat Features
**Functionality**
- Ease Of Integration
- API Call Speed
- Communication Varieties

**API Features**
- Live Chat
- Screen Sharing
- Subtitles and Closed Captions
- Custom Video Player
- Live Simulcasting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Moderation - Content Moderation Tools**
- Text Moderation
- User Violation Enforcement
- Audio Moderation
- Image/Video Moderation

**Support**
- Documentation
- Community Support
- Professional Support

**Security and Compliance**
- Encryption
- Watermarking
- HIPAA Compliance
- GDPR Compliance

**Platform - Content Moderation Tools**
- Toxicity Detection
- Custom AI Model
- Analytics and Reporting
- Dashboard
- Customization

**Agentic AI - Bot Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Content Moderation Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

## Top CometChat Alternatives
  - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (456 reviews)
  - [Sendbird](https://www.g2.com/products/sendbird/reviews) - 4.6/5.0 (122 reviews)
  - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)