Compare CometChat and Rocket.Chat
Featured Products
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
CometChat
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CometChat
Rocket.Chat
Star Rating
(373)4.2 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CometChat excels in user experience, particularly for developers, with features like realtime chat, voice and video calls, and a well-managed API that facilitates integration and data tracking. Users appreciate the intuitive UI, making it easy to implement within applications.
- Users say Rocket.Chat stands out for its flexibility and control, allowing teams to self-host and customize their communication tools. This is especially beneficial for organizations prioritizing security and compliance, as highlighted by users who value the ability to manage their own servers.
- Reviewers mention that CometChat has a higher satisfaction rating overall, with users praising its ease of use and quick setup process. The platform's focus on providing a seamless experience is reflected in its strong ratings for user support and integration capabilities.
- According to verified reviews, Rocket.Chat is particularly effective for internal communication, with users finding it helpful for addressing team issues through chat rather than calls. The ability to mention specific team members and topics enhances collaboration and problem-solving.
- G2 reviewers highlight that while CometChat has a smaller market presence, it garners positive feedback for its API support and webhooks, which are crucial for developers looking to track user interactions and performance metrics effectively.
- Users report that Rocket.Chat's community support and documentation are strong points, providing users with the resources they need to troubleshoot and optimize their use of the platform. This is complemented by its robust communication varieties, which cater to diverse team needs.
Pricing
Entry-Level Pricing
CometChat
No pricing availableRocket.Chat
Starter
Free
Per Year
Ideal for technical evaluation or small businesses
- Up to 50 users
- Self-managed only
- CORE CAPABILITIES, INCLUDING:
Free Trial
CometChat
Free Trial is available
Rocket.Chat
No trial information availableRatings
Meets Requirements
9.3
90
8.6
282
Ease of Use
9.2
90
8.7
289
Ease of Setup
8.9
79
8.2
130
Ease of Admin
9.4
75
8.3
123
Quality of Support
9.3
90
8.0
237
Has the product been a good partner in doing business?
9.3
74
8.2
110
Product Direction (% positive)
5.6
87
8.4
278
Features by Category
Business Instant Messaging
Not enough data
8.6
165
Not enough data
8.1
175
Not enough data
8.0
167
Business Instant Messaging
Not enough data
7.7
108
Not enough data
7.6
103
Business Instant Messaging
Not enough data
7.8
151
Not enough data
9.0
170
Not enough data
8.5
125
Generative AI - Business Instant Messaging
Not enough data
9.0
5
AI - Business Instant Messaging
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
7.7
5
Not enough data
7.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
Not enough data
8.5
25
|
Verified
Not enough data
8.5
17
Not enough data
8.7
13
Not enough data
9.2
18
|
Verified
Not enough data
9.1
13
|
Verified
Meeting Coordination
Not enough data
9.2
19
Not enough data
8.7
17
|
Verified
Not enough data
8.8
22
|
Verified
Not enough data
9.2
16
Software Type
Not enough data
8.2
23
|
Verified
Not enough data
9.4
17
|
Verified
Not enough data
9.0
21
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.0
31
|
Verified
8.9
59
8.5
31
|
Verified
8.7
53
8.4
29
|
Verified
9.2
63
Support
8.2
30
|
Verified
8.7
57
7.8
26
8.8
60
8.7
30
|
Verified
8.7
53
API Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Moderation - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Moderation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CometChat and Rocket.Chat are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
CometChat is categorized as Video Platform as a Service (VPaaS), Content Moderation Tools, and Bot Platforms
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
CometChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.6%
Health, Wellness and Fitness
6.9%
Internet
5.9%
Information Technology and Services
4.9%
Accounting
3.9%
Other
58.8%
Information Technology and Services
22.8%
Computer Software
14.6%
Hospital & Health Care
4.3%
Marketing and Advertising
3.6%
Education Management
3.6%
Other
51.1%
Alternatives
Discussions
CometChat has no discussions with answers
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
