CloudM

By CloudM

4.6 out of 5 stars
3 star
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2 star
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How would you rate your experience with CloudM?

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CloudM Pricing Reviews

(2)
SS
System Architect - Workspace and Productivity
Mid-Market (51-1000 emp.)
"CloudM: Turbocharging Our Cloud Migrations"
What do you like best about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hosted solution, which makes setup an absolute breeze – no complicated infrastructure to manage on our end.

Beyond the powerful tool itself, the support team is exceptionally responsive, always quick to provide clear, helpful answers to our questions. This level of support is invaluable.

When utilizing CloudM's services, they genuinely handle all the backend work, which significantly reduces our team's burden. We particularly appreciate their proactive communication; they consistently keep us up to date as the migration progresses, providing peace of mind. Furthermore, the dashboard they provide when using their services offers fantastic visibility, allowing us to see exactly how the migration is unfolding in real-time. It's a comprehensive and reassuring experience from start to finish. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

As CloudM is based in the UK, coordinating with their team can sometimes present a slight challenge due to the time difference with our US hours. There are occasions where their working day might end while we're still in ours, making immediate engagement difficult.

However, it's important to note that this doesn't happen very often, and for the vast majority of interactions, their responsiveness and helpfulness still shine through. It's more of a minor scheduling consideration than a significant impediment to getting work done. Review collected by and hosted on G2.com.

William B.
WB
Director of Technology
Mid-Market (51-1000 emp.)
"Solid Tool for E-Mail Migration"
What do you like best about CloudM?

The functionality and knowledge base are both solid and effective.

Once the initial setup was complete, things proceeded relatively smoothly for a project of this size. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

The sales process left a bit to be desired. The limits of the consultation period were not very explicit, and we ended up executing virtually the entire project on our own, as we were saving our hours for support on the final transition.

That support was, however, outside of scope, despite what the sales team had intimated, and, as such, we wasted most of the money spent on support hours.

I have not completed a project like this in the past, but without a relevant comparison, the transfer speeds all-around seemed very slow, and it caused our relatively minor project to take several weeks rather than several days once we were ready to proceed. The speed also proved to be a limiting factor on the overall timespan of email we were confident in moving. Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Hi William, thank you for taking the time to review your experience with CloudM. I have shared your feedback with the relevant teams internally.

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CloudM