The onboarding and support are excellent. It was very easy to set up, and the data migration was efficient and straightforward. Review collected by and hosted on G2.com.

The 500k item limit wasn’t flagged at the start of the project, which meant we had to go through a lengthy file restructuring process. We also experienced a server outage over one of the weekends, which put our launch window at risk. Clearer communication upfront about Google API limits would have been appreciated so we could have planned accordingly and mitigated these issues in advance. Review collected by and hosted on G2.com.

The functionality and knowledge base are both solid and effective.

Once the initial setup was complete, things proceeded relatively smoothly for a project of this size. Review collected by and hosted on G2.com.

The sales process left a bit to be desired. The limits of the consultation period were not very explicit, and we ended up executing virtually the entire project on our own, as we were saving our hours for support on the final transition.

That support was, however, outside of scope, despite what the sales team had intimated, and, as such, we wasted most of the money spent on support hours.

I have not completed a project like this in the past, but without a relevant comparison, the transfer speeds all-around seemed very slow, and it caused our relatively minor project to take several weeks rather than several days once we were ready to proceed. The speed also proved to be a limiting factor on the overall timespan of email we were confident in moving. Review collected by and hosted on G2.com.

CloudM provides a simple and reliable migration experience with excellent automation, detailed reporting, and easy management of Google Workspace and Microsoft 365 environments. It saves time and makes complex migrations much easier. Review collected by and hosted on G2.com.

One area where CloudM could improve is pricing, especially for smaller organizations with limited migration requirements. Additionally, some advanced configuration options can be complex for new users, and certain migration reports could provide more detailed troubleshooting information. Review collected by and hosted on G2.com.

The off-boarding and automation features seem to work flawlessly, saving a lot of time and reducing Google Vault costs.

The UI is easy to understand, and it was straightforward to integrate with Google for user management.

Overall, the product is intuitive, easy to use, and performs well. Support is okay, but it’s definitely where CloudM falls short.

There’s a clear ROI based on the time saved compared to manual processes. The AI capabilities are very limited, which I actually appreciate from a compliance standpoint since it means fewer hoops to jump through. Review collected by and hosted on G2.com.

There is not many downsides, the email signature portion is fairly difficult to set up and as previously mentioned support could be better compared to other vendors but otherwise not much to dislike. Review collected by and hosted on G2.com.

One of the biggest strengths is the technical team. When you get in touch with them, they’re highly knowledgeable, understand complex environments, and communicate clearly throughout the migration process. That level of expertise makes a big difference when you’re working at enterprise scale and need confidence that data is being handled correctly.

The platform itself is solid for migrations, and it’s something we’ve trusted more than once for large-scale changes. Review collected by and hosted on G2.com.

On the downside, the path to getting to that technical expertise can sometimes be slower than expected. There’s often a bit of back-and-forth through sales conversations before reaching someone technical, which can feel unnecessary when you’re already familiar with the product and know exactly what you need. Review collected by and hosted on G2.com.

Easy to configure, with good scalability and fast migration speed. Review collected by and hosted on G2.com.

Links to documents in GDocs aren’t updated automatically. At the moment, the only available option is to record the mapping links in a DB. Review collected by and hosted on G2.com.

We had a consistently smooth experience working with CloudM on our migration. From planning through execution, the process felt well‑organized and hassle‑free. The platform was intuitive to use, and the team’s guidance made each phase clear and predictable.

What stood out most was the caliber of the people we worked with. CloudM’s resources were knowledgeable, responsive, and genuinely easy to collaborate with. They anticipated questions, provided practical recommendations, and were quick to unblock issues, which kept momentum high and reduced stress for our stakeholders.

Technically, the migration met our expectations: data integrity was preserved, timelines were honored, and disruption to users was minimal. Post‑migration support was equally strong, CloudM helped us validate outcomes, share best practices, and ensure a confident handover.

Overall, it was a great experience. We’d happily partner with CloudM again and recommend them to teams looking for a reliable, well‑supported migration. Review collected by and hosted on G2.com.

Overall, the experience was excellent, and there were very few issues. If I had to mention one area for improvement, it would be adding more real-time progress visibility during migration. While the process was smooth, having more detailed dashboards or alerts could make it even better for tracking and reassurance. Review collected by and hosted on G2.com.

Easy to kickoff the data migration with meaningful configuration and steps.

Delta migration feature is awesome so we can achieve the migration with increment way as well.

Also, with small set of users migration can have hosted version with multiple bug fix since its SaaS based its looks awesome and detailed also we can kickoff all the migration parallel like for Email and drive and the calendar and contacts at last when we run final delta.

They have recently released a new versions of CloudM for hosted and selfhosted with so many changes which really meaningful and serves all the things. Review collected by and hosted on G2.com.

Nothing much but when i ran so many migrations via hosted version even if i enabled option "Create migration report" but it looks like we have to chat with CloudM team every time to just have that file link mapping report post migration.

Also, what i noticed is specifically on hosted version, when i ran 2-3 batches all together they gave me an error like "Migration failed unexpected error" without any clue which is weird and i know sometimes they said you cant run too many batches at a time since its hosted version means its shared pool. But this is difficult to troubleshoot that type of error as we dont have logs files nothing since it because of cloudm hosted version. Expecting detailed logging and error message on hosted version as well just like self hosted. Review collected by and hosted on G2.com.

They were very thorough and helpful. AJ was great at explaining what needed to happen, helped us plan the migration and was very knowledgable. Review collected by and hosted on G2.com.

I have no complaints. Everything ran smoothly. Review collected by and hosted on G2.com.

There's so many reasons to love CloudM:

1. The team itself - so responsive, so supportive, they're just incredibly helpful in both the setup process and the ongoing management of the account.

2. Once you're in the product, it's incredibly DIY, which means you can just crack on with things. I really appreciate that.

3. The management of the e-signatures is incredibly easy. And yes, it's really flexible. I'm a marketer, so it's a really handy tool for marketers, especially when you're updating e-signatures based on regular campaigns and campaign changes, or want to set signatures for different teams as well. Review collected by and hosted on G2.com.

There are some actions that I'd love to be able to do in bulk:

- Updating a single field across all users with a specific field value. That would be the main one, which is a small, nuanced need. Not necessarily something that they have to resolve, but it would just be helpful. Review collected by and hosted on G2.com.