Cloudbeds Features

The ability to integrate with other hotel software such as hotel management software or other booking engines.

The ability to track room inventory in real time and adjust as rooms are booked.

Tools to automate certain tasks such as updating inventory or placing a booking on a calendar.

A calendar to track a hotel's room bookings and events.

The ability to take booking and hotel data and create reports to visualize and analyze that data.

Track and manage schedules and meetings via an integrated calendar

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track products that are for sale at a reduced price or part of coupon promotions

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage the profit margin between the cost of a product and its selling price.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage channel partners through a portal where they can access all product information

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Track all opportunities for potential sales and convert them into recurring revenue

Design, communicate, and distribute incentives to perform a specific action

Tracking, calculating, and paying commissions and earnings to employees

Analyze and gain insights into data in real-time

Analyze and track performance of channels

The ability to track room inventory in real time and adjust as rooms are booked.

The ability to integrate with other hotel software such as hotel management software or other booking engines.

Tools to automate certain tasks such as updating inventory or placing a booking on a calendar.

The ability to take booking and hotel data and create reports to visualize and analyze that data.

A calendar to track a hotel's room bookings and events.

Tools to automatically pull bookings from third party booking sites and subtract them from available inventory.

The ability for guests to book a room online directly on a hotel's website.

Tools to set room rates based on demand or fluctiations in the market.

Tools to automatically pull bookings from third party booking sites and subtract them from available inventory.

The ability for guests to book a room online directly on a hotel's website.

Tools to set room rates based on demand or fluctiations in the market.

Create, update, and manage bookings, itineraries, and reservations

Tools to manage hotel marketing on various channels while maintaining brand consistency.

Tools to monitor online reviews and respond when necessary.

Provides a channel for team members to share media files, communicate, and work together

Manage and track customer orders for goods, investments, or any other purchases

Log and store the source of contacts/leads

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Create, save, and re-purpose templates for emails, forms, etc.

Tools to monitor online reviews and respond when necessary.

Tools to manage hotel marketing on various channels while maintaining brand consistency.

Analyzes historical data and market data to recommend appropriate pricing for each room listing on each channel, and update as market changes occur.

Incorporates AI and algorithms to use current data and projected demand when optimizing rates.

Monitors rates from other hotels to identify opportunities to capture churned customers, and weigh pricing against the competition.

Allows users to set custom pricing logic for the automated system to operate within, such as minimum and maximum rates and specific segment rates.

Track/optimize rates in relation to usage

Builds standard and custom business intelligence reports that can be shared and exported.

Allows users to build charts, graphs, and dashboards to monitor performance over time and centralize data points.

Integrates with key tools such as hotel management system, booking engine, and marketing and CRM platforms, and connects data from RMS.

Automates manual workflows for tasks such as pricing scans, report generation, and data migration.

Generates email alerts for price updates and other established alert triggers.

Tracks all guest room and conference room availability for reservation availability.

Provides native features or integrates with tools that automate dynamic pricing and rates for maximum revenue.

Provides asset management and maintenance tracking tools to monitor facility health over time.

Connects to various distribution channels to advertise room rates and update in real time as market shifts.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Track products that are for sale at a reduced price or part of coupon promotions

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Design, communicate, and distribute incentives to perform a specific action

Track employee schedules, availability, and performance across projects and tasks

Manage various distribution channels, build relations with channel partners, and track their performance

Create, manage and track all task activities and progression

Setting up the amount/charge for per hour of work by a company or professional

Create, save, and re-purpose templates for emails, forms, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Create, update, and manage bookings, itineraries, and reservations

Manage, organize, and store contact information

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track and manage schedules and meetings via an integrated calendar

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and manage inventory levels to maintain proper supply

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage, maintain and track the performance of assets and equipment

Built-in website builder or integration with third-party site

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage, store and organize emails within the system or via third-party apps

Record and track all relevant internal and external communications

Track and monitor reviews of products or services

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Store, manage, and track all electronic documents in a centralized location

Creating, assign, and track jobs and/or tasks for work orders

Manage operations/processes associated with spas and other hotel activities

Plan, manage, and track the financial activities of an individual or organization

Track/optimize rates in relation to usage

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Allows reservations to be made via online, mobile, or through staff manual input.

Provides tools for sales marketers to communicate with guests to solicit feedback, manage loyalty programs, and advertise deals.

Allows guests to submit service requests or communicate with staff for concierge and general questions.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Send messages via SMS

Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings.

Provides scheduling tools for managers to organize staff shifts.

Schedule predetermined or ad hoc maintenance services and labor requests

Offers basic and customizable templates for financial reporting and data analysis.

Integrates with Channel Manager platform.

Seamlessly integrates with 3rd party websites

Analyze and track performance of channels

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Automate workflows and trigger campaigns based on customer actions

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Automate workflows and trigger campaigns based on customer actions

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Seamlessly integrates with 3rd party websites

Manage and support multiple languages

Create, manage, and send invoices or bills to customers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage and support multiple locations

A list of events with their respective dates

Access software remotely via mobile devices

Alter the layout and content of reports

Customize data fields to support various needs and use cases

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Book meetings and appointments through a website or digital platform

Add customized logos and colors to align with company branding

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Pre-made examples and templates for emails

Electronically collect payments for goods or services

Import and export data to and from software applications

Search and filter data across systems to locate required information by entering keywords or certain criteria

Receive data and information in real time

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Ability to see leads received from various distribution channels in one place

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Immediately stop the process from executing

Assemble applications and processes by dragging over and arranging pre-built components

Pre-designed layouts that can be customized to match preferences and requirements

Accept and process credit card transactions

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI to generate content in the form of text, images, videos, etc.

Accept, record, and reconcile financial transactions

Manage and handle various international currencies

Accept and process customer payments for products or services using hardware and software

A collection of customer information such as contact details, demographics, previous interactions, etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Indication whether a resource is available or protected from allocation

Ratings/Reviews

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accounting functionality within the system, not requiring integration with third-party tools

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

One location

Pre-made examples and templates for emails

Web-based portal that helps distributors, partners and other service providers access marketing and sales content

Receive data and information in real time

Track and document all activities across devices, networks, and other systems

Electronically collect payments for goods or services

Pre-designed layouts that can be customized to match preferences and requirements

Add customized logos and colors to align with company branding

Import and export data to and from software applications

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Use AI to generate content in the form of text, images, videos, etc.

Monitor product stock levels

Alter the layout and content of reports

Application programming interface that allows for integration with other systems/databases

Reports specific to sales analysis for trends and strategies

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Receive system updates as soon as any changes are made

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Allows for businesses to run a variety of different campaigns across different channels

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Accept, record, and reconcile financial transactions

Pre-made examples and templates for emails

The ability to reserve times in groups.

Book meetings and appointments through a website or digital platform

Define levels of authorization for access to specific files or systems

Track/optimize rates in relation to usage

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Access previous interactions or concerns to maintain customer relationships

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Ratings/Reviews

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage inventory levels to maintain proper supply

Receive system updates as soon as any changes are made

Design, communicate, and distribute incentives to perform a specific action

Track and manage the profit margin between the cost of a product and its selling price.

Timed notification for any upcoming task, deadline, appointment, or activity

Allows businesses to offer customers reservations for a variety of activities.

Synchronize with other calendars to view mutual availability and schedules

Create, manage, and send invoices or bills to customers

Use AI to generate content in the form of text, images, videos, etc.

Add customized logos and colors to align with company branding

Track and manage schedules and meetings via an integrated calendar

Plan an event's time and location

View and track pertinent metrics to find patterns and gain insights from data

Manage various aspects of appointments including booking, rescheduling, canceling

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track products that are for sale at a reduced price or part of coupon promotions

Allows bookings to be made through a third party service

Manage various distribution channels, build relations with channel partners, and track their performance

Send messages via SMS

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Provide online support for your customers through live chat or help desk functionality

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage and support multiple locations

Access software remotely via mobile devices

Alter the layout and content of reports

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Application programming interface that allows for integration with other systems/databases

Alter the layout and content of reports

Organize, prioritize, and manage incoming communications

Book meetings and appointments through a website or digital platform

Creating, assign, and track jobs and/or tasks for work orders

Track/optimize rates in relation to usage

Track products that are for sale at a reduced price or part of coupon promotions

Track and manage schedules and meetings via an integrated calendar

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Built-in website builder or integration with third-party site

Accept and process credit card transactions

Report showing financial balance at the beginning and the end of the period, along with activity

Track and manage inventory levels to maintain proper supply

Monitor sales and make necessary adjustment in order to increase demand and revenue

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

More than one location

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Ratings/Reviews

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, manage and track all task activities and progression

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Application programming interface that allows for integration with other systems/databases

Pre-designed layouts that can be customized to match preferences and requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accept, record, and reconcile financial transactions

Notifications that are delivered to users as soon as an event occurs

Manage, store and organize emails within the system or via third-party apps

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Designed for vacation rentals

Capture guest experience at a granular level and utilize data to deliver tailored services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Access software remotely via mobile devices

Import and export data to and from software applications

Length of rental

Timed notification for any upcoming task, deadline, appointment, or activity

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Electronically collect payments for goods or services

Use AI to generate content in the form of text, images, videos, etc.

Manage and handle various international currencies

Communicate with guests directly within the system

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Manage, organize, and store contact information

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Manage, organize, and store contact information

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track and manage inventory levels to maintain proper supply

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Electronically collect payments for goods or services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Pre-designed layouts that can be customized to match preferences and requirements

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Receive data and information in real time

Manage and handle various international currencies

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Built-in website builder or integration with third-party site

Customize data fields to support various needs and use cases

Assemble applications and processes by dragging over and arranging pre-built components

Access software remotely via mobile devices

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Use AI to generate content in the form of text, images, videos, etc.

View and track pertinent metrics to find patterns and gain insights from data

Define levels of authorization for access to specific files or systems

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track employee schedules, availability, and performance across projects and tasks

Create, save, and re-purpose templates for emails, forms, etc.

Create, manage and track all task activities and progression

Add customized logos and colors to align with company branding

Schedule predetermined or ad hoc maintenance services and labor requests

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Pre-made examples and templates for emails

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accept and process credit card transactions

Manage and support multiple languages

Create, manage, and send invoices or bills to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Creating, assign, and track jobs and/or tasks for work orders

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Search and filter data across systems to locate required information by entering keywords or certain criteria

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Seamlessly integrates with 3rd party websites

Accept and process customer payments for products or services using hardware and software

Plan, manage, and track the financial activities of an individual or organization

Accounting functionality within the system, not requiring integration with third-party tools

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Capture guest experience at a granular level and utilize data to deliver tailored services

Automate workflows and trigger campaigns based on customer actions

Manage and support multiple locations

Record and track all relevant internal and external communications

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and manage the profit margin between the cost of a product and its selling price.

Book meetings and appointments through a website or digital platform

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

A list of events with their respective dates

Monitor and manage customers' perceptions about a business, product, or service

Design, communicate, and distribute incentives to perform a specific action

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Check-in and out via a mobile device or kiosk

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Manage various distribution channels, build relations with channel partners, and track their performance

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Manage, maintain and track the performance of assets and equipment

Track factors that affect pricing and adjust prices accordingly to increase sales

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

More than one location

Setting up the amount/charge for per hour of work by a company or professional

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Meal and snack planning, scheduling and distribution

The allocation and provision of beds

Manage operations/processes associated with spas and other hotel activities

Manage catering operations/processes

Immediately stop the process from executing

Long term accommodation for guests

One location

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Track and monitor reviews of products or services

A calendar that shows when rooms are occupied and available

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Designed for vacation rentals

Designed for dorm/hostel managers

Global distribution system used by online travel agencies to track availability and manage reservations

Keep notes on the specifics of a reservation including customer information and special requests

Communicate with guests directly within the system

Establish limitations based on certain conditions

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Ability to see leads received from various distribution channels in one place

Analyze and track performance of channels