Compare Cloudbeds and Hostaway 
Featured Products
At a Glance
Market Segments
Small-Business (83.8% of reviews)
Small-Business (98.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cloudbeds
Star Rating
(39)4.3 out of 5
Market Segments
Small-Business (83.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CloudbedsHostaway
Star Rating
(390)4.8 out of 5
Market Segments
Small-Business (98.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HostawaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hostaway excels in customer support, with users highlighting the exceptional assistance they received during onboarding and setup. One user mentioned how "Warren Figueroa was a super awesome help for onboarding," making the initial process seamless, while Cloudbeds users noted some challenges in support responsiveness.
- Users say that Hostaway's user interface is intuitive and user-friendly, which enhances day-to-day usability. Reviewers appreciate features like the calendar integration that simplifies managing multiple platforms. In contrast, while Cloudbeds is described as a "smooth system," some users feel it could benefit from a more streamlined design.
- Reviewers mention that Hostaway provides robust reporting and analytics tools, with many praising its ability to deliver insights that help optimize property management. Cloudbeds, however, received lower ratings in this area, with users expressing a desire for more comprehensive reporting features.
- According to verified reviews, Hostaway's integration capabilities are highly rated, allowing users to connect effortlessly with various platforms like Airbnb and Booking.com. Cloudbeds, while functional, has been noted to have some limitations in this regard, which can hinder users looking for extensive connectivity.
- Users highlight that Hostaway's automation features significantly enhance operational efficiency, with many noting how it simplifies repetitive tasks. Cloudbeds users, on the other hand, reported that while automation is present, it doesn't match the level of sophistication found in Hostaway.
- G2 reviewers indicate that both products cater primarily to small businesses, but Hostaway has a stronger market presence and user satisfaction, reflected in its higher G2 Score. Users appreciate Cloudbeds for its all-in-one platform approach, but many feel that Hostaway offers a more comprehensive solution overall.
Pricing
Entry-Level Pricing
Cloudbeds
No pricing availableHostaway
No pricing availableFree Trial
Cloudbeds
No trial information availableHostaway
No trial information availableRatings
Meets Requirements
8.4
31
9.2
312
Ease of Use
8.6
32
8.9
320
Ease of Setup
8.0
23
8.6
276
Ease of Admin
8.3
21
8.9
151
Quality of Support
8.3
31
9.5
310
Has the product been a good partner in doing business?
8.6
21
9.3
148
Product Direction (% positive)
9.2
29
9.3
292
Features by Category
Administration
8.2
19
9.0
204
8.9
18
8.9
173
8.3
17
9.2
194
9.5
17
9.4
192
7.3
18
9.0
189
Booking Management
8.5
10
9.2
139
8.5
11
8.9
144
7.0
10
8.7
137
Booking Management
8.6
18
9.3
185
7.8
18
8.9
190
8.0
18
8.8
181
Administration
8.3
10
9.0
131
7.3
11
8.9
146
7.3
10
9.1
140
6.2
10
8.9
136
9.5
10
9.2
137
Marketing
6.3
17
8.7
169
7.0
15
8.8
164
Marketing
6.3
10
8.6
127
5.8
10
8.6
125
Rate Management
6.9
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Data Tools
7.1
8
Not enough data
7.3
8
Not enough data
7.5
6
Not enough data
User Tools
7.3
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Hotel Revenue Management Systems (RMS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Property Management
8.7
14
Not enough data
7.4
14
Not enough data
6.9
12
Not enough data
8.3
11
Not enough data
Guest Management
8.6
13
Not enough data
6.4
11
Not enough data
6.5
12
Not enough data
Staff Management
6.8
11
Not enough data
5.3
11
Not enough data
Platform
6.7
13
Not enough data
8.3
14
Not enough data
Agentic AI - Hotel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vacation Rental
Not enough data
7.7
34
Not enough data
7.9
34
Not enough data
8.5
35
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
30
Not enough data
8.4
32
Agentic AI - Hotel Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloudbeds and Hostaway are categorized as Channel Management
Unique Categories
Cloudbeds is categorized as Hotel Revenue Management Systems (RMS), Hotel Management, and Hotel Reservations
Hostaway is categorized as Vacation Rental
Reviews
Reviewers' Company Size
Cloudbeds
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hostaway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
86.5%
Leisure, Travel & Tourism
10.8%
Business Supplies and Equipment
2.7%
‐
‐
Other
0.0%
Hospitality
43.8%
Real Estate
31.3%
Leisure, Travel & Tourism
13.3%
Accounting
2.4%
Management Consulting
1.4%
Other
7.9%
Alternatives
Discussions
What are the functions of PMS?
1 Comment
VT
View real-time data of the day’s arrivals, departures, and reservations.Read more
What is Cloudbeds system?
1 Comment
VT
One platform designed to help you grow revenue, save time, and increase guest satisfaction.Read more
Cloudbeds has no more discussions with answers
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