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Compare Cloudbeds and Hostaway 
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (97.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cloudbeds
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CloudbedsHostaway
Star Rating
(344)4.8 out of 5
Market Segments
Small-Business (97.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HostawaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hostaway excels in customer support, with users highlighting the responsiveness and helpfulness of their team. One user shared a positive experience with support staff who patiently guided them through an issue, showcasing the platform's commitment to user satisfaction.
- Users say that Cloudbeds offers an intuitive design that simplifies the management of multiple channels. Reviewers appreciate the all-in-one platform, which reduces the need to switch between tabs, making it easier to handle various tasks efficiently.
- According to verified reviews, Hostaway's user-friendly interface is a standout feature, making it easy for users to navigate and manage their rentals. This ease of use is complemented by robust all-in-one features that streamline operations for property managers.
- Reviewers mention that while Cloudbeds has a solid feature set, it sometimes struggles to meet specific workflow needs, with some users noting configuration challenges. This can impact the overall user experience, especially for those with unique requirements.
- Users highlight that Hostaway's comprehensive reporting and analytics tools provide valuable insights, helping property managers make informed decisions. This feature is particularly praised for its effectiveness in tracking performance and optimizing operations.
- G2 reviewers indicate that Cloudbeds has room for improvement in its support quality compared to Hostaway. While users appreciate the platform's capabilities, they feel that the support experience could be enhanced to match the high standards set by Hostaway.
Pricing
Entry-Level Pricing
Cloudbeds
No pricing availableHostaway
No pricing availableFree Trial
Cloudbeds
No trial information availableHostaway
No trial information availableRatings
Meets Requirements
8.4
30
9.2
282
Ease of Use
8.6
31
8.9
290
Ease of Setup
8.0
22
8.6
245
Ease of Admin
8.2
20
8.9
137
Quality of Support
8.3
30
9.5
280
Has the product been a good partner in doing business?
8.5
20
9.3
134
Product Direction (% positive)
9.2
28
9.3
262
Features by Category
Administration
8.2
19
9.0
188
8.9
18
8.9
172
8.3
17
9.2
186
9.5
17
9.4
185
7.3
18
8.9
181
Booking Management
8.5
10
9.1
137
8.5
11
8.9
139
7.0
10
8.6
134
Booking Management
8.6
18
9.3
182
7.8
18
8.9
184
8.0
18
8.8
176
Administration
8.3
10
8.9
130
7.3
11
8.9
133
7.3
10
9.1
132
6.2
10
8.9
131
9.5
10
9.1
133
Marketing
6.3
17
8.7
165
7.0
15
8.8
164
Marketing
6.3
10
8.6
127
5.8
10
8.6
123
Rate Management
6.9
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Data Tools
6.9
7
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
User Tools
7.3
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Hotel Revenue Management Systems (RMS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Property Management
8.6
13
Not enough data
7.6
13
Not enough data
6.9
12
Not enough data
8.3
11
Not enough data
Guest Management
8.5
12
Not enough data
6.4
11
Not enough data
6.2
11
Not enough data
Staff Management
6.8
11
Not enough data
5.3
11
Not enough data
Platform
6.5
12
Not enough data
8.3
14
Not enough data
Agentic AI - Hotel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vacation Rental
Not enough data
7.7
34
Not enough data
7.9
34
Not enough data
8.4
34
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
29
Not enough data
8.3
31
Agentic AI - Hotel Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloudbeds and Hostaway are categorized as Channel Management
Unique Categories
Cloudbeds is categorized as Hotel Revenue Management Systems (RMS), Hotel Management, and Hotel Reservations
Hostaway is categorized as Vacation Rental
Reviews
Reviewers' Company Size
Cloudbeds
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hostaway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
86.1%
Leisure, Travel & Tourism
11.1%
Business Supplies and Equipment
2.8%
‐
‐
Other
0.0%
Hospitality
43.9%
Real Estate
32.3%
Leisure, Travel & Tourism
12.8%
Accounting
2.1%
Management Consulting
1.2%
Other
7.7%
Alternatives
Discussions
What is Cloudbeds system?
1 Comment
VT
One platform designed to help you grow revenue, save time, and increase guest satisfaction.Read more
What are the functions of PMS?
1 Comment
VT
View real-time data of the day’s arrivals, departures, and reservations.Read more
Cloudbeds has no more discussions with answers
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