# Cloudbeds vs Hostaway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in customer support, with users highlighting the excellent service and knowledgeable staff, such as John Bassey, who provided patient assistance. In contrast, Cloudbeds users have noted some challenges in receiving timely support, which can be crucial for property management.
- **Users say** that Hostaway's automation features significantly simplify rental management, saving valuable time by automating many tasks. Cloudbeds, while functional, does not offer the same level of automation, which can lead to more manual processes for users managing multiple properties.
- **Reviewers mention** that Hostaway provides a reliable calendar across various platforms, making it easier to manage bookings. Cloudbeds users appreciate its intuitive design and reporting features, but some have expressed that it can be less seamless when juggling multiple properties.
- **According to verified reviews** , Hostaway's reporting and analytics capabilities are highly rated, with users finding them comprehensive and user-friendly. In comparison, Cloudbeds has received feedback indicating that its reporting features could be more robust, which may hinder data-driven decision-making.
- **Users highlight** that both platforms offer solid inventory management, but Hostaway's integration capabilities are noted to be superior, allowing for smoother connections with other tools. Cloudbeds users have mentioned some limitations in integrations, which can affect workflow efficiency.
- **G2 reviewers indicate** that while Cloudbeds is appreciated for its consistent reporting and ease of use, Hostaway's overall user satisfaction is higher, reflecting its strong market presence and positive feedback from a larger user base.



---
## Frequently Asked Questions

### What is the difference between Cloudbeds vs Hostaway?

Hostaway stands out over Cloudbeds with higher reviewer satisfaction across all key dimensions, especially in support and ease of use.

| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | [Hostaway](https://www.g2.com/products/hostaway/reviews) |
| --- | --- |
| 4.3/5 (40 reviews) | 4.8/5 (415 reviews) |
| Small-Business | Small-Business |
| 8.1 | 8.6 |
| 8.3 | 9.5 |
| All-in-one platform for multi-property management | Automation and unified calendar for multi-channel management |



### How do the pricing models of Cloudbeds and Hostaway compare?

Hostaway is rated as the stronger value, with higher satisfaction on price and cost-related dimensions.

- **Cloudbeds:** In recent reviews, some buyers express frustration with add-on costs and limited plan customization.
- **Hostaway:** Reviewers describe the price as fair, especially considering the level of automation and support provided.
- **Switching reasons:** Recent Hostaway adopters cite lower software costs and integrated dynamic pricing as key value drivers for switching.



### What are the best alternatives to Cloudbeds and Hostaway?

The top three alternatives to Cloudbeds and Hostaway are Guesty, Oracle Hospitality OPERA Property Management System, and Lodgify.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | Small-Business | Some reviewers note frustration with add-on costs | All-in-one platform for multi-property management |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | Described as fair value for automation and support | Automation and unified calendar for multi-channel management |
| [Guesty](https://www.g2.com/products/guesty/reviews) | 4.6/5 (123 reviews) | Small-Business | — | Comprehensive property management for short-term rentals |
| [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | Robust features for larger hotel operations |
| [Lodgify](https://www.g2.com/products/lodgify/reviews) | 4.2/5 (71 reviews) | Small-Business | — | Direct booking website builder and channel management |



### Which Hotel Management features should I prioritize when comparing Cloudbeds and Hostaway?

Buyers should prioritize calendar management, channel integrations, automation, reporting, and onboarding support when comparing Cloudbeds and Hostaway.

- **Calendar management:** Hostaway and Cloudbeds both receive frequent praise for unified calendar features; Hostaway's calendar is highlighted for multi-channel synchronization.
- **Channel integrations:** Hostaway is frequently cited for strong integrations with Airbnb (41 all-time mentions); Cloudbeds is praised for OTA and aggregator integrations in recent reviews.
- **Automation:** Hostaway is consistently recognized for automating messaging, pricing, and operational tasks, reducing manual work for property managers.
- **Reporting:** Cloudbeds receives mixed feedback on reporting depth, with some reviewers noting limitations; Hostaway is cited for robust financial and owner reporting.
- **Onboarding support:** Hostaway reviewers frequently highlight onboarding specialists and training as a key benefit, supporting faster adoption.



### What are the pros and cons of Cloudbeds vs Hostaway?

Hostaway's headline strength is automation and unified calendar management, while Cloudbeds is recognized for its all-in-one platform for multi-property operations.

- **Cloudbeds strengths:** All-in-one platform for reservations, rates, distribution, guest communication, and reporting; praised for intuitive design and ease of use for small teams; strong OTA and aggregator integrations; flexible for boutique and multi-property management.
- **Cloudbeds trade-offs:** Reviewers note limited reporting depth, lack of plan customization, and additional costs for certain features; some cite slow data loading and challenges with customer support responsiveness.
- **Hostaway strengths:** Automation of messaging, pricing, and operational tasks; unified calendar for multi-channel management; robust onboarding and support; praised for reducing manual work and risk of double bookings; strong integrations with Airbnb and other OTAs.
- **Hostaway trade-offs:** Some reviewers mention a learning curve due to platform depth, occasional long support wait times, and desire for more mobile functionality and customization options.



### Is Cloudbeds or Hostaway better for small businesses?

Hostaway is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger focus on automation and support.

- **Cloudbeds:** Largest segment is Small-Business; reviewers highlight ease of use for small teams and boutique properties, but note trade-offs in reporting and support.
- **Hostaway:** Largest segment is Small-Business; reviewers consistently praise automation, onboarding, and unified calendar features as especially valuable for small property managers.



### Which Hotel Management platform has better integrations?

Hostaway is favored for integrations, especially with Airbnb and other major OTAs.

- **Cloudbeds:** Recent reviews highlight integrations with OTAs and aggregators, including Booking.com and Expedia, as a key benefit for multi-property management.
- **Hostaway:** Airbnb integration is cited in 41 all-time reviews, with additional praise for multi-channel synchronization and direct booking website integration.



### How do Cloudbeds and Hostaway compare on customer support?

Hostaway outperforms Cloudbeds on Quality of Support by a material margin of 1.2 points (9.5 vs 8.3).

- **Cloudbeds:** Reviewers describe support as helpful and available, but some cite slow response times and challenges with onboarding or technical issues.
- **Hostaway:** Reviewers consistently praise 24/7 support, knowledgeable onboarding specialists, and rapid problem resolution, though a few mention occasional long wait times.



### Which is easier to implement, Cloudbeds or Hostaway?

Hostaway leads Cloudbeds on Ease of Setup by 0.5 points (8.6 vs 8.1), with reviewers highlighting smoother onboarding and training.

- **Cloudbeds:** Reviewers describe setup as generally straightforward, but some note challenges with data migration, reporting configuration, and limited onboarding support.
- **Hostaway:** Reviewers frequently highlight onboarding specialists, step-by-step guidance, and a user-friendly setup process, with many describing the initial implementation as easy and well-supported.



### Which product has better Calendar?

Hostaway is the stronger choice for Calendar features, with reviewers consistently highlighting its unified, multi-channel calendar and automation capabilities.

- **Cloudbeds:** Reviewers praise the calendar interface for managing room availability and avoiding overbookings, with positive feedback on its integration with OTAs and ease of use.
- **Hostaway:** Reviewers consistently cite the calendar as a core strength, emphasizing multi-channel synchronization, automation of bookings and cancellations, and its role in reducing double bookings across platforms.



| | Cloudbeds | Hostaway | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 41 | 434 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Small-Business (98.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Cloudbeds

**Not enough data**

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | Cloudbeds | Hostaway | 
|---|---|---|
  | **Meets Requirements** | 8.3 (33 reviews) | 9.2 (347 reviews) | 
  | **Ease of Use** | 8.5 (34 reviews) | 8.9 (355 reviews) | 
  | **Ease of Setup** | 8.1 (25 reviews) | 8.6 (311 reviews) | 
  | **Ease of Admin** | 8.2 (22 reviews) | 8.9 (164 reviews) | 
  | **Quality of Support** | 8.1 (33 reviews) | 9.5 (343 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (22 reviews) | 9.3 (161 reviews) | 
  | **Product Direction (% positive)** | 8.9 (31 reviews) | 9.3 (320 reviews) | 

---
## Pricing

### Cloudbeds

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.9/10 | 21 |
| **Hostaway** | 9.0/10 | 261 |

#### Administration

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Integrations** | 8.3 (20 reviews) | 9.1 (222 reviews) | 
| **Inventory Management** | 8.9 (19 reviews) | 8.9 (176 reviews) | 
| **Automation** | 8.4 (18 reviews) | 9.2 (206 reviews) | 
| **Calendar** | 9.5 (18 reviews) | 9.4 (201 reviews) | 
| **Reporting & Analytics** | 7.5 (19 reviews) | 9.0 (195 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Booking Aggregation** | 8.6 (11 reviews) | 9.2 (142 reviews) | 
| **Booking Engine** | 8.6 (12 reviews) | 9.0 (149 reviews) | 
| **Rate Setting** | 7.3 (11 reviews) | 8.7 (140 reviews) | 

#### Booking Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Booking Aggregation** | 8.7 (19 reviews) | 9.3 (189 reviews) | 
| **Booking Engine** | 7.9 (19 reviews) | 9.0 (196 reviews) | 
| **Rate Setting** | 8.1 (19 reviews) | 8.8 (184 reviews) | 

#### Administration

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Inventory Management** | 8.5 (11 reviews) | 9.0 (134 reviews) | 
| **Integrations** | 7.5 (12 reviews) | 9.0 (161 reviews) | 
| **Automation** | 7.6 (11 reviews) | 9.1 (151 reviews) | 
| **Reporting & Analytics** | 6.5 (11 reviews) | 8.9 (142 reviews) | 
| **Calendar** | 9.5 (11 reviews) | 9.2 (145 reviews) | 

#### Marketing

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Marketing Tools** | 6.5 (18 reviews) | 8.7 (171 reviews) | 
| **Online Reputation Management** | 7.2 (16 reviews) | 8.8 (168 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Online Reputation Management** | 6.7 (11 reviews) | 8.6 (130 reviews) | 
| **Marketing Tools** | 6.2 (11 reviews) | 8.6 (127 reviews) | 

#### Additional Functionality

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.7/10 | 11 |
| **Hostaway** | N/A | N/A |

#### Rate Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Real-Time Pricing** | 7.2 (9 reviews) | Not enough data | 
| **Group Bookings** | Feature Not Available | Not enough data | 
| **Predictive Analytics** | 7.1 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Price Control** | 7.7 (8 reviews) | Not enough data | 

#### Data Tools

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Reporting** | 7.4 (9 reviews) | Not enough data | 
| **Data Visualization** | 7.6 (9 reviews) | Not enough data | 
| **Stack Integration** | 7.9 (7 reviews) | Not enough data | 

#### User Tools

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Task Automation** | 7.8 (6 reviews) | Not enough data | 
| **Email Alerts** | 8.9 (6 reviews) | Not enough data | 
| **Customer Insights** | Feature Not Available | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | 7.2/10 | 18 |
| **Hostaway** | N/A | N/A |

#### Property Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Room Inventory** | 8.3 (16 reviews) | Not enough data | 
| **Revenue Management** | 7.6 (15 reviews) | Not enough data | 
| **Facility Maintenance** | 7.2 (13 reviews) | Not enough data | 
| **Distribution Management** | 8.2 (13 reviews) | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Front Desk Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Spa/Activity Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Central Reservation System** | 8.7 (14 reviews) | Not enough data | 
| **Marketing and Loyalty Programs** | 6.7 (12 reviews) | Not enough data | 
| **Guest Messaging** | 6.8 (13 reviews) | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Housekeeping** | 7.1 (12 reviews) | Not enough data | 
| **Shift Scheduling** | 5.3 (11 reviews) | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Reporting and Analytics** | 6.9 (14 reviews) | Not enough data | 
| **Channel Manager Integration** | 8.4 (15 reviews) | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Multi-Channel Sync** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Kill Switch** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Built-in Accounting** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Single Property** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **Hostaway** | 8.2/10 | 39 |

#### Agentic AI - Vacation Rental

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (34 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (35 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (30 reviews) | 
| **Decision Making** | Not enough data | 8.4 (33 reviews) | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Owner Statements** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Multi-Property** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **For Vacation Rentals** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Short/Long Term Rental** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Guest Communications** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Cloudbeds** | N/A | N/A |
| **Hostaway** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cloudbeds | Hostaway | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Group Reservations** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activities Booking** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Third Party Booking** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Booking Notes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

**Unique to Cloudbeds (3):** [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms), [Hotel Management Software](https://www.g2.com/categories/hotel-management), [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)

**Unique to Hostaway (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)


---
## Reviewer Demographics

### By Company Size

| Segment | Cloudbeds | Hostaway | 
|---|---|---|
| **Small-Business** | 84.6% | 98.4% | 
| **Mid-Market** | 15.4% | 1.6% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Cloudbeds

- **Hospitality:** 87.2%
- **Leisure, Travel & Tourism:** 10.3%
- **Business Supplies and Equipment:** 2.6%

#### Hostaway

- **Hospitality:** 45.4%
- **Real Estate:** 29.8%
- **Leisure, Travel & Tourism:** 12.4%
- **Accounting:** 2.7%
- **Commercial Real Estate:** 1.5%
- **Management Consulting:** 1.2%
- **Investment Management:** 0.7%
- **Entertainment:** 0.7%
- **Marketing and Advertising:** 0.5%
- **Consumer Services:** 0.5%
- **Other:** 4.5%

---
## Alternatives

### Alternatives to Cloudbeds

- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (65 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2415 reviews)
- [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)
- [Mews](https://www.g2.com/products/mews/reviews) — 4.8/5 stars (32 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [SynXis Enterprise Platform](https://www.g2.com/products/synxis-enterprise-platform/reviews) — 3.6/5 stars (19 reviews)

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (83 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.8/5 stars (271 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.8/5 stars (20 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (286 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

---
## Top Discussions

### Cloudbeds

- Title: [What are the functions of PMS?](https://www.g2.com/discussions/what-are-the-functions-of-pms) — 1 comment
  > **Top comment:** "View real-time data of the day’s arrivals, departures, and reservations."
- Title: [What is Cloudbeds system?](https://www.g2.com/discussions/what-is-cloudbeds-system) — 1 comment
  > **Top comment:** "One platform designed to help you grow revenue, save time, and increase guest satisfaction."

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudbeds-vs-hostaway)