Introducing G2.ai, the future of software buying.Try now
Compare Cloudbeds and Hostaway 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
roommaster
Visit Website
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (97.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cloudbeds
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CloudbedsHostaway
Star Rating
(338)4.7 out of 5
Market Segments
Small-Business (97.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HostawaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cloudbeds excels in its Calendar feature, achieving a perfect score of 9.5, which allows for seamless management of bookings and availability. In contrast, Hostaway also scores well at 9.5, but reviewers mention that its integration capabilities are more robust, scoring 9.0 compared to Cloudbeds' 8.2.
- Reviewers mention that Hostaway's Quality of Support is notably higher at 9.4, with many users praising the responsiveness and helpfulness of the support team. Cloudbeds, while still decent at 8.3, falls short in this area, leading to some frustration among users seeking timely assistance.
- G2 users highlight that Hostaway's Reporting & Analytics features are significantly stronger, scoring 9.0, which allows for better data-driven decision-making. In contrast, Cloudbeds only scores 7.3, with users expressing a desire for more comprehensive reporting tools.
- Users on G2 report that Hostaway's Automation capabilities shine with a score of 9.2, making it easier to streamline operations. Cloudbeds, with a score of 8.3, is seen as less effective in automating repetitive tasks, which can lead to increased manual workload for users.
- Reviewers mention that while both products offer Booking Aggregation, Hostaway scores higher at 9.1, providing a more user-friendly experience for managing multiple booking channels. Cloudbeds, with a score of 8.5, is noted for its functionality but lacks some of the intuitive features that users appreciate in Hostaway.
- Users say that Cloudbeds has a strong entry-level price point, making it appealing for small businesses, but Hostaway's overall higher ratings in user satisfaction and feature richness suggest it may offer better long-term value despite potentially higher costs.
Pricing
Entry-Level Pricing
Cloudbeds
No pricing availableHostaway
No pricing availableFree Trial
Cloudbeds
No trial information availableHostaway
No trial information availableRatings
Meets Requirements
8.4
30
9.2
279
Ease of Use
8.6
31
8.9
287
Ease of Setup
8.0
22
8.6
242
Ease of Admin
8.2
20
8.9
136
Quality of Support
8.3
30
9.5
277
Has the product been a good partner in doing business?
8.5
20
9.3
133
Product Direction (% positive)
9.2
28
9.3
259
Features by Category
Administration
8.2
19
9.0
186
8.9
18
8.8
171
8.3
17
9.2
185
9.5
17
9.4
184
7.3
18
8.9
180
Booking Management
8.5
10
9.1
137
8.5
11
8.9
138
7.0
10
8.6
134
Booking Management
8.6
18
9.3
181
7.8
18
8.9
182
8.0
18
8.8
176
Administration
8.3
10
8.9
129
7.3
11
8.9
132
7.3
10
9.1
132
6.2
10
8.9
131
9.5
10
9.1
133
Marketing
6.3
17
8.7
165
7.0
15
8.8
164
Marketing
6.3
10
8.6
127
5.8
10
8.6
123
Rate Management
6.9
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Data Tools
6.9
7
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
User Tools
7.3
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Hotel Revenue Management Systems (RMS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Property Management
8.6
13
Not enough data
7.6
13
Not enough data
6.9
12
Not enough data
8.3
11
Not enough data
Guest Management
8.5
12
Not enough data
6.4
11
Not enough data
6.2
11
Not enough data
Staff Management
6.8
11
Not enough data
5.3
11
Not enough data
Platform
6.5
12
Not enough data
8.3
14
Not enough data
Agentic AI - Hotel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vacation Rental
Not enough data
7.7
34
Not enough data
7.9
34
Not enough data
8.4
34
Not enough data
8.2
33
Not enough data
8.3
30
Not enough data
8.4
29
Not enough data
8.3
31
Agentic AI - Hotel Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloudbeds and Hostaway are categorized as Channel Management
Unique Categories
Cloudbeds is categorized as Hotel Revenue Management Systems (RMS), Hotel Management, and Hotel Reservations
Hostaway is categorized as Vacation Rental
Reviews
Reviewers' Company Size
Cloudbeds
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hostaway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
86.1%
Leisure, Travel & Tourism
11.1%
Business Supplies and Equipment
2.8%
‐
‐
Other
0.0%
Hospitality
44.0%
Real Estate
32.6%
Leisure, Travel & Tourism
12.3%
Accounting
2.1%
Management Consulting
1.2%
Other
7.8%
Alternatives
Discussions
What is Cloudbeds system?
1 Comment
VT
One platform designed to help you grow revenue, save time, and increase guest satisfaction.Read more
What are the functions of PMS?
1 Comment
VT
View real-time data of the day’s arrivals, departures, and reservations.Read more
Cloudbeds has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
