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ClienTrax Reviews & Product Details

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UV

Verified User in Veterinary

Small-Business (50 or fewer emp.)

11/9/2021

"Good program once you get past the learning curve"

3/5

What do you like best about ClienTrax?

I love the communication with coworkers IE sending tasks, reminders, and questions for doctors. Review collected by and hosted on G2.com.

What do you dislike about ClienTrax?

The program is hard to navigate at first as the colors are distracting. I don't like the constant copy objective for simple lab results especially if you are running multiple. Importing labs can be a hassle Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/11/2019

"Clientrax System used in Veterinary Medicine"

3.5/5

What do you like best about ClienTrax?

Clientrax is useful because it allows for multiple means of accomplishing one goal, rather than strictly just one. You are able to schedule appointments, create client and patient profiles, and review medication information simultaneously and can switch from one job to another with no problem and from many different pages or methods. Review collected by and hosted on G2.com.

What do you dislike about ClienTrax?

Because each job has multiple ways of being accomplished, there is a bit of a learning curve when first using this software and it appears complicated initially because you must learn how to do one job in various ways. While this initially seems daunting, it eventually became beneficial for me in using the software. Review collected by and hosted on G2.com.

Recommendations to others considering ClienTrax:

Stick with it! They also have wonderful customer support. Review collected by and hosted on G2.com.

What problems is ClienTrax solving and how is that benefiting you?

There are a few small details that could be edited such as not allowing an alteration of a client's profile without all information being filled out (sometimes you are in a hurry and unable to input all of this information immediately) but in general, this system allows for seamless completion of most medical receptionist duties and makes each process smoother. Review collected by and hosted on G2.com.

EO

erick o.

agricultural veterinary officer

Farming

Mid-Market (51-1000 emp.)

9/8/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"supportive and easy to make online appointments and client communication is greatful."

5/5

What do you like best about ClienTrax?

Since it is easy to use ,supportive and dependable , it enables new users to learn easily thus user friendly. Review collected by and hosted on G2.com.

What do you dislike about ClienTrax?

I have never realised any problem when using the software. Review collected by and hosted on G2.com.

Recommendations to others considering ClienTrax:

Being supportive, pocket friendly and easy to use i would advice others to implement the use of the clien Trax. Review collected by and hosted on G2.com.

What problems is ClienTrax solving and how is that benefiting you?

it enables me to concentrate on my clients and patients by using accounting,payroll and all the business features since it is easy to use,supportive and pocket friendly. Review collected by and hosted on G2.com.

UV

Verified User in Veterinary

Small-Business (50 or fewer emp.)

10/24/2018

"First software nostalgia "

3.5/5

What do you like best about ClienTrax?

ClienTrax was the first software I used in the Veterinary field. It was also what I learned about in my Veterinary Technician course 5 years ago. Review collected by and hosted on G2.com.

What do you dislike about ClienTrax?

This may be untrue now, however when my company forced our hospital to switch users it was due to ClienTrax not being up to date with new software technologies. Review collected by and hosted on G2.com.

Recommendations to others considering ClienTrax:

ClienTrax was a great veterinary software! Once you and your staff are used to using the program I found inputting medical records (SOAPs, History’s, Client communications) was much easier to read and look up. ClienTrax had an amazing support line if you had any questions or problems with the program. Review collected by and hosted on G2.com.

What problems is ClienTrax solving and how is that benefiting you?

We were able to set every rescue we worked with to apply certain discounts on surgeries, treatments and products. Review collected by and hosted on G2.com.