Cisco Unified Contact Center Express Pricing Overview

Cisco Unified Contact Center Express Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

Product Price Features
NICE CXone
CXone Omnichannel Suite
Starting at $110.001 Agent Per Month
Includes both Digital and Voice Agent plus
  • Omnichannel blended routing for digital and voice​
  • Universal queue with concurrent interaction handling​
  • Voice and digital capture, storage, search and playback​
  • Dedicated agent and supervisor workspace​
  • Voice and digital prebuilt data visualization dashboards and reports​
RingEX
Core
$30.00per_user Per Month
$20/month when paid annually.
  • Unlimited domestic calling*
  • SMS and MMS
  • IVR
  • Google, Microsoft apps, and access to APIs
  • Single sign-on
Salesforce Service Cloud
Starter Suite
Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed

Various alternatives pricing & plans

Pricing information for the above various Cisco Unified Contact Center Express alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
Cisco Unified Contact Center Express Comparisons