--- title: Checkmate Reviews meta_title: 'Checkmate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how Checkmate works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 31 scale: '5' date_modified: '2026-10-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening ---

Checkmate Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Checkmate, praising its intuitive design and seamless background checking process. (6 mentions)
Users value the quick and reliable background checking process of Checkmate, appreciating its user-friendly design and excellent support. (3 mentions)
Users value Checkmate for its time-saving automation, streamlining background checks and enhancing overall efficiency. (3 mentions)
Users appreciate the quick and reliable background checking process that saves time and is easy to use. (2 mentions)
Users value the excellent communication from Checkmate, ensuring a smooth and efficient background checking process. (2 mentions)
User reviews indicate an inefficient search functionality that can hinder the overall user experience with Checkmate. (1 mentions)
Users experience slow technical support from Checkmate, which can hinder their overall satisfaction with the product. (1 mentions)
Users note the need for better reporting in Checkmate to achieve deeper insights and customized outputs. (1 mentions)
Users experience occasional process delays when third-party verifications are involved, affecting the overall efficiency of Checkmate. (1 mentions)
Users desire more reference check templates in Checkmate to enhance customization and efficiency in their processes. (1 mentions)

5 Pros or Advantages of Checkmate

5 Cons or Disadvantages of Checkmate

Checkmate Reviews (31)

Reviews

Checkmate Reviews (31)

4.9
31 reviews
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Remonda G.
RG
Remonda G.
People & Talent Manager
Mid-Market (51-1000 emp.)
"Simple, Seamless Background Checks with 10/10 Customer Service"
5/5
What do you like best about Checkmate?

Checkmate is simple and seamless. We have our background checks pre-configured, so I can select the right package, send it and know the required checks are covered without having to think twice about it. The dashboard gives me great visibility over where every candidate is at. But the best part is the customer SERVICE! 10/10! Quick and so helpful. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

hmmm.. im not sure there is anything i dont like. Its been a huge step in from our previous provider and we're super happy. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Easy-to-Navigate Dashboard with Quick Checks and Simple Report Downloads"
5/5
What do you like best about Checkmate?

The dashboard offers a great snapshot of our recruitment. The colour coding is a great visual and easy to understand. We can view and find the information we need quickly. Launching checks is quick and easy as well. We're all finding the dashboard easy to navigate too. Downloading the final reports is simple too! Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

To be honest, I can't think of anything right now. Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
AW
Verified User in Wine and Spirits
Mid-Market (51-1000 emp.)
"Quick, Easy, and Effortless to Use"
5/5
What do you like best about Checkmate?

How quick and easy the system is to use. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

There is nothing that I dislike about this system, Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Lightning-Fast Checks and Quick Results"
5/5
What do you like best about Checkmate?

The speed - so easy to set up checks to be actioned, and we always receive responses / results in a very short space of time Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

Occasionally the integration between our HRIS and Checkmate is a little slow - this is unusual though Review collected by and hosted on G2.com.

Matt W.
MW
Matt W.
Talent Operations Director
Mid-Market (51-1000 emp.)
"A seamless and authentic experience"
4.5/5
What do you like best about Checkmate?

Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform itself is intuitive and easy to use. The candidate experience is smooth too – clear instructions and good communication keep things moving without unnecessary back-and-forth. On top of that, the support team is responsive and genuinely helpful, which makes implementation and day-to-day use a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

The reporting functionality could be a bit more detailed/customisable, especially for businesses that want deeper insights or to tailor compliance outputs. Occasionally there can be minor delays when external verifications depend on third parties, but that’s not unique to Checkmate – it’s just the nature of background checks. Overall, nothing that outweighs the positives. Review collected by and hosted on G2.com.

Peggy L.
PL
Peggy L.
Senior Talent Manager
Mid-Market (51-1000 emp.)
"Effortless Integration and Global Reach at a Great Price"
4.5/5
What do you like best about Checkmate?

Easy integration, service offers global coverage at a reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

To have integration with more ATS (e.g. Ashby) Review collected by and hosted on G2.com.

NL
Nicola L.
Human Resource Officer
Mid-Market (51-1000 emp.)
"Checkmate saves time."
4.5/5
What do you like best about Checkmate?

Instead of getting stuck in the cycle of phone tag with referees, I can simply provide candidate details and let Checkmate do the work. I can create my own questionnaires, for a specific role or use one from Checkmates many pre-set Questionnaires. I feel secure knowing Checkmate, will verify the contact, so I know it is genuine. Checkmate saves time, and time is precious. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

I can honestly say there is nothing I dislike about checkmate. The platform is simple and easy to use. Review collected by and hosted on G2.com.

AH
Andrew H.
Talent Acquisition Lead
Mid-Market (51-1000 emp.)
"Checkmate - Excellent Compliance Partners"
4.5/5
What do you like best about Checkmate?

Very easy and seamless system, Customer support and client management interaction is fantastic. They do an excellent job of putting resource behind their product to ensure there are no delays in checks due to user or document upload errors rather than waiting for issues to be raised. Our client manager was extremely knowledgeable about New Zealand compliance and recruitment including future legislation changes etc. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

Could use a little more self-help options for online management Review collected by and hosted on G2.com.

Maroon A.
MA
Maroon A.
HR Executive
Small-Business (50 or fewer emp.)
"I love it"
5/5
What do you like best about Checkmate?

The software is user friendly, easy to use, and saves time. I would recommend it to my colleagues and I enjoy using it. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

I would suggest to add the feature, filter by me and be able to stay on the filter even if I refresh the page. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to start working with and quick results"
5/5
What do you like best about Checkmate?

It's easy to get started and run background checks/reference checks. There's not really much of a learning curve, it's pretty straight forward. Review collected by and hosted on G2.com.

What do you dislike about Checkmate?

I wish there were more reference check templates. Review collected by and hosted on G2.com.