Chattermill Reviews & Product Details

It’s really helpful and useful for collecting customer feedback, and it makes it easier to understand what customers think. Review collected by and hosted on G2.com.

Sometimes it can take a while to load feedback. Review collected by and hosted on G2.com.

Provides clear data and feedback from customers in accessible and reportable form. The UI and UX of the application is great and very clear, and it integrates well with our systems.

I think the value we get from the platform is brilliant as it's one of the true ways we get to hear from our customers. Review collected by and hosted on G2.com.

Nothing that I particularly dislike about the platform Review collected by and hosted on G2.com.

We get to see what our customer feels and can improve accordingly Review collected by and hosted on G2.com.

All good but if we could have all reviews send by customer Review collected by and hosted on G2.com.

I appreciate the diversity of opinions and feedback that help me be sure of what we are developing and understand the problems encountered by companies when they use our tool. The initial installation was great, quick, and efficient. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I really appreciate how Chattermill reduces our manual workload. It lets us run scalable analysis on qualitative feedback, which used to be difficult given the volume we handle. With Chattermill, we can now monitor that feedback much more effectively. I’ve also found their sentiment detection model and taxonomy- ased data labeling to be top class, which I’m genuinely very happy with. Review collected by and hosted on G2.com.

There are still some outliers when it comes to sentiment detection. I wish the model could better pick up sarcasm and more nuanced tones in the feedback. Review collected by and hosted on G2.com.

I like Chattermill because there is so much room for improvement, and it shows how to better myself and the business. I appreciate the self-improvements and monitoring features, as they help make me better at what I do. It's easily navigated around and made well, which I find quite helpful. I also like that there are graphs and percentages to understand what my rating is, and it makes it easy to follow up on anything that's not positive. The initial setup was super easy. Review collected by and hosted on G2.com.

Sometimes the AI picks up a word that could mean something negative, but the overall feedback was good, yet Chattermill still says it was negative. Review collected by and hosted on G2.com.

very very very good service i like it a lot thank you Review collected by and hosted on G2.com.

not much that i very dislike about it sometimes takes while to load Review collected by and hosted on G2.com.

Love the feedback I get from others, especially customers Review collected by and hosted on G2.com.

It doesn't update instantly, you have to wait until the next day Review collected by and hosted on G2.com.

ease of use, simple updates and everything is interchangeable Review collected by and hosted on G2.com.

the updates via email can be annoying, but we can filter these Review collected by and hosted on G2.com.

I use Chattermill to gather customers' feedback based on keywords relevant to my department, which helps me reshape the product and address concerns in real-time. I like how intuitive the interface is and how detailed analytics can be. It's extremely easy to filter feedback based on keywords. I also appreciate how it aggregates reviews from multiple sources and in multiple languages in real-time. With the help of the technical team, integrating various data sources was pretty painless. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.