Chattermill Features

Creates feedback forms that are consistent with the design of the site. 34 reviewers of Chattermill have provided feedback on this feature.

Based on 31 Chattermill reviews. Supports the creation and deployment of different survey types on different channels or devices.

Based on 39 Chattermill reviews and verified by the G2 Product R&D team. Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Based on 37 Chattermill reviews. Allows designs to adapt automatically to the device that users access the survey or software.

Based on 45 Chattermill reviews and verified by the G2 Product R&D team. Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback. 34 reviewers of Chattermill have provided feedback on this feature.

Based on 41 Chattermill reviews and verified by the G2 Product R&D team. Analyze collected feedback near or in real-time.

Based on 35 Chattermill reviews. Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Based on 37 Chattermill reviews and verified by the G2 Product R&D team. Provides a secure and compliant system.

Based on 31 Chattermill reviews and verified by the G2 Product R&D team. Continually inspects, audits, and monitors system to keep it up to date.

Tag content to organize and assign to specific departments or categories This feature was mentioned in 125 Chattermill reviews.

As reported in 122 Chattermill reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Allows users to easily build customized reports and dashboards. 124 reviewers of Chattermill have provided feedback on this feature.

Identifies key phrases, themes, and patterns within a given text This feature was mentioned in 127 Chattermill reviews.

Based on 125 Chattermill reviews. Outputs the sentiment (positive or negative) of a given text

As reported in 121 Chattermill reviews. Measures and reports on NPS, CSAT, or other metrics over time

Analyzes feedback from online reviews This feature was mentioned in 112 Chattermill reviews.

Analyzes feedback from surveys through built-in survey features or integrations with survey tools This feature was mentioned in 114 Chattermill reviews.

Based on 95 Chattermill reviews. Analyzes customer feedback from social media

As reported in 109 Chattermill reviews. Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat

Based on 51 Chattermill reviews. Provides the ability to import data from a variety of sources and in multiple data formats.

Consistently maintains, updates, and tests data sources to ensure quality. This feature was mentioned in 51 Chattermill reviews.

As reported in 42 Chattermill reviews. Allows users to analyze data easily without the need to code.

Based on 46 Chattermill reviews. Ensures privacy and security of customer data.

Visualizes text data through charts and graphs. This feature was mentioned in 55 Chattermill reviews.

As reported in 49 Chattermill reviews. Automates back-end technical manual processes.

Identifies entities such as organization, person name, location, etc This feature was mentioned in 39 Chattermill reviews.

Extracts keyphrases to determine patterns and themes within text. This feature was mentioned in 49 Chattermill reviews.

Automatically identifies and organizes text based on topic or subject matter. This feature was mentioned in 49 Chattermill reviews.

Utilizes sentiment analysis to capture user feedback. This feature was mentioned in 52 Chattermill reviews.

Based on 46 Chattermill reviews. Identifies the language in which text was written in.

Based on 13 Chattermill reviews. Provides the ability to identify syntax and parts of speech.

Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions. This feature was mentioned in 34 Chattermill reviews.

Allow user to add custom functions to Analysis capabilities 34 reviewers of Chattermill have provided feedback on this feature.

User created models can be used as features/pre-built in other models This feature was mentioned in 34 Chattermill reviews.

As reported in 27 Chattermill reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 30 reviewers of Chattermill have provided feedback on this feature.

Allows users to generate text based on a text prompt. This feature was mentioned in 16 Chattermill reviews.

Condenses long documents or text into a brief summary. 17 reviewers of Chattermill have provided feedback on this feature.

Based on 76 Chattermill reviews. Allows users to generate text based on a text prompt.

Based on 81 Chattermill reviews. Condenses long documents or text into a brief summary.