Chat Data is an AI agent platform that enables businesses to create and deploy customizable chatbots and voice agents powered by their own data. By connecting various data sources, users can train AI agents to deliver personalized and efficient customer interactions across multiple channels. The platform supports integration with popular services such as Google Drive, Notion, Slack, Discord, WhatsApp, Instagram, and Facebook Messenger, allowing seamless deployment and consistent user experiences.
Key Features and Functionality:
- Flexible Backend: Train AI agents using your own data, integrate custom model endpoints, and utilize specialized models like medical chat human and veterinary models.
- Tailored Interface: Customize the chatbot's appearance and behavior to align with your brand, including real-time voice conversations with personalized voices, and training with various data formats such as text, video, and audio inputs.
- Integration & Data Handling: Connect to over 834 built-in MCP apps with more than 10,000 tools, support for sending WhatsApp outbound messages via API, customized web scraping, automatic synchronization of product and inventory updates from platforms like Shopify and WooCommerce, and real-time webhook events for chat, lead submission, and live chat escalation.
- Advanced Features: Generate interactive UI elements (e.g., charts, cards, carousels), build complex workflows with natural language prompts, provide dynamic query suggestions based on conversation context, support single sign-on (SSO) login for managing agents under your domain, offer customized voice audio replies for various messaging platforms, escalate conversations from AI agents to human support, and handle multi-modal inputs like images and files for chat and live support.
Primary Value and Solutions:
Chat Data empowers businesses to enhance customer engagement by deploying AI agents that are trained on their specific data, ensuring accurate and context-aware responses. The platform's extensive integration capabilities allow for seamless incorporation into existing workflows and tools, reducing the need for manual intervention and streamlining operations. By offering customizable interfaces and advanced features, Chat Data enables organizations to maintain brand consistency and deliver personalized experiences to their customers. Additionally, the support for multi-modal inputs and real-time voice interactions caters to diverse user preferences, further improving customer satisfaction.
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