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Certus AI Reviews & Product Details

Certus AI is the 24/7 AI phone agent built for restaurants — answering every call, taking every order, and booking reservations! Certus AI helps restaurants recover lost revenue every year by ensuring every call is answered instantly, intelligently, and around the clock. Whether it’s a guest booking a table, placing a delivery, or asking a quick question, Certus manages the entire interaction end-to-end with precision, empathy, and speed. Every Certus experience is custom-trained to sound like your brand — reflecting your tone, hospitality style, and operational process. It integrates with your POS, reservation, and delivery systems including Toast, Square, Clover and Lightspeed, supports multi-lingual conversations, and connects every call from customer to kitchen seamlessly. Trusted by top restaurants and franchise groups across the US, UK, and Canada, Certus AI eliminates missed revenue, reduces staff workload, and elevates every guest interaction.

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Certus AI Reviews (1)

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G2 reviews are authentic and verified.

DR

Dominic R.

Small-Business (50 or fewer emp.)

9/3/2026

"Failed to Deliver, With Poor Communication"

0/5

What do you like best about Certus AI?

nothing Review collected by and hosted on G2.com.

What do you dislike about Certus AI?

I found Certus AI not at all easy to set up. It did not deliver on automating incoming telephone enquiries or supporting booking enquiries, and the communication was terrible. Review collected by and hosted on G2.com.

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AI Voice Assistants

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