# What is the best email marketing tool with good customer support?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hello G2 users, I’d really appreciate your thoughts on what is the best email marketing tool with good customer support. It has been something I’ve been trying to figure out after seeing how often teams rely on support during setup and troubleshooting. Beyond features, tools in the<a class="a a--md" elv="true" href="https://www.g2.com/categories/email-marketing"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/email-marketing">email marketing software</a> category seem to vary quite a bit in how responsive and helpful their support actually is.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few tools that I kept noticing:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/constant-contact/reviews"><strong>Constant Contact</strong></a>: Often mentioned for strong customer support and onboarding help.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/getresponse/reviews"><strong>GetResponse</strong></a>: Provides live chat and guided support, especially for new users.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews"><strong>Mailchimp</strong></a>: Large user base, though support experience seems to vary by plan.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">In your experience, when things go wrong with campaigns, what kind of support actually helps, faster responses, better documentation, or more hands-on guidance?</p>

##### Post Metadata
- Posted at: 4 months ago
- Author title: Marketing Executive
- Net upvotes: 1




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