--- title: CertiPay HR Reviews meta_title: 'CertiPay HR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CertiPay HR works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 5 scale: '5' date_modified: '2026-09-22' parent_category: name: HR url: https://www.g2.com/categories/hr ---

CertiPay HR Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the prompt customer support from CertiPay HR, enhancing their overall experience and satisfaction. (1 mentions)
Users enjoy the fresh UI experience of CertiPay HR, complemented by prompt customer support. (1 mentions)
Users find CertiPay HR has ineffective HR management, especially in handling complex cases like attendance management. (1 mentions)

Top Pros or Advantages of CertiPay HR

1. Customer Support
Users value the prompt customer support from CertiPay HR, enhancing their overall experience and satisfaction.
See 1 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Enterprise (> 1000 emp.)

3.0/5

"Rookie HR platform"

What do you like about CertiPay HR?

It has a fresh UI experience and customer support is prompt. I would like it to be more feature-oriented.

2. User Interface
Users enjoy the fresh UI experience of CertiPay HR, complemented by prompt customer support.
See 1 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Enterprise (> 1000 emp.)

3.0/5

"Rookie HR platform"

What do you like about CertiPay HR?

It has a fresh UI experience and customer support is prompt. I would like it to be more feature-oriented.

Top Cons or Disadvantages of CertiPay HR

1. Ineffective HR Management
Users find CertiPay HR has ineffective HR management, especially in handling complex cases like attendance management.
See 1 mentions

See Related User Reviews

Divyesh V.
DV

Divyesh V.

Enterprise (> 1000 emp.)

3.0/5

"Rookie HR platform"

What do you dislike about CertiPay HR?

It is still in the initial stage, needs to handle more complex HR cases. Attendance management is one of the most complex of all and such cases are by

Top-Rated Alternatives

Paylocity
Paylocity
4.4/5(6,280)
Paycor
Paycor
4/5(2,018)
Rippling
Rippling
4.8/5(13,495)
Divyesh V.
DV
Divyesh V.
Assistant Manager Operations (Customer Success)
Enterprise (> 1000 emp.)
"Rookie HR platform"
3/5
What do you like best about CertiPay HR?

It has a fresh UI experience and customer support is prompt. I would like it to be more feature-oriented. Review collected by and hosted on G2.com.

What do you dislike about CertiPay HR?

It is still in the initial stage, needs to handle more complex HR cases. Attendance management is one of the most complex of all and such cases are bypassed. Review collected by and hosted on G2.com.

Sumankumar G.
SG
Sumankumar G.
Search Engine Optimization Executive
Small-Business (50 or fewer emp.)
"A Complete Package Of HR & Payroll Integration"
4/5
What do you like best about CertiPay HR?

CertiHR has a good command of the service they provide like payroll software, Human Resource Software, and Time & Attendance management. Saves lots of time as it is completely cloud-based. Also, Data storage is online so it helps to reduce physical documentation. Review collected by and hosted on G2.com.

What do you dislike about CertiPay HR?

The systems design and UI UX seem very common or we can say it's old so this can be resolved. Review collected by and hosted on G2.com.

Angela R.
AR
Angela R.
Enterprise Account Manager
Mid-Market (51-1000 emp.)
"Simple & Effective"
4/5
What do you like best about CertiPay HR?

Ease of you to navigate, simple layout, having an app is great! Review collected by and hosted on G2.com.

What do you dislike about CertiPay HR?

Simple is good, but the platform design is outdated; it needs a better dashboard. Review collected by and hosted on G2.com.

DN
Dustin N.
Administrative Coordinator
Mid-Market (51-1000 emp.)
"Very Basic, Easy to Use"
4/5
What do you like best about CertiPay HR?

I like that this is integrated with CertiPay Payroll. Having both your payroll and HR in one location makes is great! No more having to log into 2 different systems. This system provides all of the basics that you need. The reporting is fantastic! Review collected by and hosted on G2.com.

What do you dislike about CertiPay HR?

The system has an archaic feel to it but it gets the job done. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Verified User in Import and Export
Mid-Market (51-1000 emp.)
"Most comprehensive software for company expenses"
4.5/5
What do you like best about CertiPay HR?

Ease of use, mobile app, no more clutter, cloud based and ease of use. It is something I was looking for Review collected by and hosted on G2.com.

What do you dislike about CertiPay HR?

The automatic fill-ins are usually not correct and you end up spending more time to correct it. If it was empty we could fill it quicker Review collected by and hosted on G2.com.
Categories on G2
Explore More