cashfree Reviews & Product Details

The best part about Cashfree is how incredibly fast we were able to go live. We literally started accepting payments the same day we signed up, which is rare for Indian gateways. The documentation is very clear, making it simple for our small team to integrate without needing a massive dev setup. The dashboard is advanced with a very clean UI. Review collected by and hosted on G2.com.

Some of the advanced reporting filters took a little time for our finance team to get used to, but the dedicated account manager helped us navigate it quickly. Review collected by and hosted on G2.com.

Cashfree distinguishes itself with its instant payout engine, enabling users to send bulk payments and process refunds to any bank account or wallet at any time, including on bank holidays. What I appreciate most is its consistently high success rates and extremely fast settlement cycles, which help businesses manage their cash flow more effectively. Additionally, the transaction fees are among the lowest in India. Review collected by and hosted on G2.com.

Although Cashfree offers robust features, users commonly express frustration with its customer support responsiveness and the stability of their accounts. Many have experienced delays in receiving assistance, noting the absence of direct phone support, which complicates the resolution of urgent technical issues or payment disputes. Additionally, merchants often mention unexpected account freezes or transaction restrictions, such as the ₹50k 'partial approval' limit, as well as the required six-month waiting period for international payments. Review collected by and hosted on G2.com.

The platform is very stable and reliable. Even during high-traffic events with sudden spikes in transactions, Cashfree handles everything smoothly without any lag or downtime. It feels like a set it and forget it solution that grows with your business. It also gives peace of mind that payments will run without issues. Review collected by and hosted on G2.com.

The KYC process requires a few documents upfront, but once that is cleared, the actual "go-live" happens almost the same day. Review collected by and hosted on G2.com.

The self-serve flow is a game-changer. We were able to get our credentials and start testing in the sandbox immediately without waiting for a sales call. The documentation is very clear, especially the sections on webhooks and SDKs, which made the technical side of things move much faster than expected. Review collected by and hosted on G2.com.

The activation is dependent on having a live website - might be due to regulatory prudence. Review collected by and hosted on G2.com.

They offer a clear separation for each service APIs they provide, such as payout, payment gateway, and KYC. These services are available with support for popular programming languages like Node.js, Python, and Java. Review collected by and hosted on G2.com.

The SDK documentation is not just poorly written, but it is also out of date and does not provide sufficient support for TypeScript. Developer Support Team do not respond promptly in case you face technical issue in any service implementation, they ask for appointment booking for next day or in future date. Review collected by and hosted on G2.com.

Integration was very seamless and easy, able to integrate in our system quickly, we use it's one of API service for user KYC verification for our user onboarding journey.

We been using this more 3 yrs in our digital journey.

Best part is it very authentic and secure and gives accurate information with no delay in api response. Review collected by and hosted on G2.com.

So i can't see any negative thing in cashfree service, they are doing well. as we are using since a long time in our digital journey. Review collected by and hosted on G2.com.

Ease of Onboarding, Timely Settlement, and Prompt support Review collected by and hosted on G2.com.

International payments require 6 month operating period. Review collected by and hosted on G2.com.

Cashfree gives us instant replies and resloves queries instantly Review collected by and hosted on G2.com.

Cashfree has too many conditions and its confusing at times Review collected by and hosted on G2.com.

The pros are as follows -

- It charges 0% on UPI transactions.

- It takes only 2 days to transfer the money to your wallet.

- A very trustworthy platform.

- The support is very responsive.

- The setup takes very less time. Review collected by and hosted on G2.com.

The cons are as follows -

- For few payment methods one might require a GST no.

- When one opens the website a annoying support pop up comes up.

- Charges around 4-5% on Amex cards. Review collected by and hosted on G2.com.

The best part of Cashfree is integrating all significant platforms like Amazon Pay, Google Pa, Ola Money and many more. Also, it's the first platform to instant refund if something happens. Review collected by and hosted on G2.com.

In my opinion, nothing is disliked in Cash-free payment. Review collected by and hosted on G2.com.