--- title: CallTools Reviews meta\_title: 'CallTools Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how CallTools works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 76 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallTools Reviews & Product Details Visit Website CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thereby increasing productivity and optimizing call volume. By utilizing advanced algorithms, the predictive dialer anticipates when agents will be available to take calls, ensuring that they are connected to prospects at the right time. This solution is particularly beneficial for call centers, sales teams, and any organization that relies on high-volume outbound communication. The target audience includes business owners and managers who seek to maximize their team's efficiency and improve overall operational performance. Specific use cases range from telemarketing campaigns to customer follow-ups, where timely and effective communication is crucial for success. Key features of the CallTools.com Predictive Dialer include its ability to handle multiple lines simultaneously, real-time analytics, and seamless integration with customer relationship management (CRM) systems. The predictive dialing technology minimizes downtime by reducing the time agents spend waiting between calls. Additionally, the software offers customizable settings that allow users to adjust dialing modes based on their specific needs, ensuring that the solution can adapt to various business environments. One of the standout benefits of this predictive dialer is its commitment to customer support. CallTools.com prides itself on providing in-house assistance, ensuring that users can receive prompt help when needed. This level of support not only helps in troubleshooting issues but also fosters a sense of partnership between the service provider and its clients. By prioritizing user experience and operational efficiency, CallTools.com enables businesses to make the most of their time and resources. Overall, the CallTools.com Predictive Dialer stands out in the telecommunications software category by combining sophisticated technology with dedicated customer service. Now with unlimited minutes, both inbound and outbound. It empowers businesses to streamline their outbound calling processes, ultimately leading to improved engagement with prospects and higher conversion rates. This solution is designed for those who recognize the value of their time and seek to enhance their communication strategies effectively. * * * Product Website CallTools Seller [Call Tools](https://www.g2.com/sellers/call-tools) Discussions [CallTools Community](https://www.g2.com/products/calltools/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Jon Potts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/calltools/pricing) ## CallTools Integrations (40) What do users say about integrations? 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FD Florence d. Admin Manager Small-Business (50 or fewer emp.) 3/5/2026 "CallTools Live Filtering and Outstanding Support Streamline Our Calling Operations" 5/5 What do you like best about CallTools? As an Enterprise user, CallTools has been a game changer for our business operations. There’s a lot to love about the platform, but the standout feature for us has been the Live Filtering. It provides a seamless experience, allowing us to easily filter out irrelevant calls in real-time, ensuring that our teams focus on what really matters. It’s a feature we absolutely rely on for improved productivity and efficiency. In addition to the live filtering, the support team Crizelda Cagaanan and David Rojo at CallTools has been incredibly helpful, particularly when it comes to registering phone numbers and optimizing our caller strategies. As an Enterprise, having a dedicated team to assist with these processes makes a huge difference in ensuring everything runs smoothly and efficiently. All in all, CallTools has proven to be an indispensable part of our communication strategy. From its powerful features to its outstanding customer service, it has helped us streamline our calling operations, saving time and improving overall performance. Review collected by and hosted on G2.com. What do you dislike about CallTools? None at the moment. As a Virtual Assistant, Lead Generation Manager, and Admin Manager across various platforms, I always recommend CallTools as the top dialer whenever I work with clients. Having used a variety of dialers in different roles, CallTools consistently stands out for its robust features and ease of use. It's by far the most outstanding tool I’ve encountered. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? One of the biggest issues we faced was our numbers being categorized as spam, but CallTools solved this with the ability to register our phone numbers with carriers. This feature has truly eased our pain. As an Enterprise User, we also benefit from having 100 free phone numbers for each cold caller, along with the privilege of priority support whenever issues arise. The Support Team has been outstanding, especially with Crizelda Cagaanan and David Rojo, who have gone above and beyond to resolve my issues. They’ve not only offered exceptional assistance but also shared valuable insights and skills to help me perform my role more effectively as an Admin Manager. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12443012/official_response/edit) Hi Florence - Thank you for the 5 Star Review! - We're thrilled to hear that features like Live Filtering and number registration are helping improve your team’s efficiency and calling performance. It's also great to know that our support team has been able to provide the assistance you need. Great to hear David Crizelda have been so wonderful at assisting in all your needs! We truly appreciate your recommendation and your continued trust in CallTools! - Call Tools Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Monice L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monice L.") ML Monice L. Small-Business (50 or fewer emp.) 3/23/2026 "Effortless Setup and Improved Call Efficiency" 3.5/5 What do you like best about CallTools? I like the fact that I can buy multiple area codes for the areas I'm working in. This is super helpful because if someone, including myself, sees a number with an unrecognized area code, they're unlikely to answer, so this could improve the pickup rate. I also appreciate the representative, Rick, who went into great detail about the features that CallTools has. One of the big ones for me is being able to integrate my CRM system, Go High Level, so I don't have to manually enter data, which is time-consuming. Another feature I like is that when I am making calls, I have the option of using Zillow or Google Maps. Lastly, I find it amazing that I can jump in on a call to guide a person, which helps with efficiency and time management. I'm also really pleased that setting it up was pretty easy. I love that I didn't have to wait to get my numbers activated, and now I can make calls and set appointments straight away. Review collected by and hosted on G2.com. What do you dislike about CallTools? I think having a 24-hour support window every day would be helpful, especially if unexpected things come up or schedules get switched around. It would also be good to have access to purchase an account and hop on an onboarding call on the weekends, as I don't think this was currently available. Another area for improvement is the onboarding call itself; it felt pretty rushed. I was asking questions during the call, but it felt like the person was just playing a video and I couldn't interact easily or get answers in real-time. It would be better if the presenter was actively showing us things rather than relying on a video. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? I use CallTools for cold outreach, making my calls more efficient by avoiding inactive numbers. It saves me time by handling multiple numbers per household, speeding up my appointment setting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Sales Manager Mid-Market (51-1000 emp.) 3/19/2026 "Phenomenal Support—Issues Resolved in Minutes" 4/5 What do you like best about CallTools? Bari has been the best support agent that I have gotten, hands down. We have been dealing with an issue regarding leads and I had called in to get support, I told him I had 15 minutes until my team came in to get this resolved and he had all of my issues fixed within 5 minutes. He's a phenomenal agent. You got a good one Review collected by and hosted on G2.com. What do you dislike about CallTools? I wish there was a native salesforce integration so that we did not need to do custom development on our end Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? Speed to lead with both inbound leads calling back and outbound for leads who just had their information submitted. We have had prospects ask what dialer we use when calling back in because we connect to their call so fast Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sales T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sales T.") ST Sales T. Small-Business (50 or fewer emp.) 5/12/2026 "Easy to Use, Powerful with Stellar Support" 5/5 What do you like best about CallTools? I love CallTools; it's really easy to use and super powerful. It's great with connections, which helps me connect with the people I need to and even close more deals because of the strong connections it facilitates. The platform just works well for organizing everything I need to do. The setup experience was amazing, thanks to a lady from the support team who was really helpful, and overall, your team was great. Review collected by and hosted on G2.com. What do you dislike about CallTools? all is good Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? CallTools helps us contact our customers and organize everything, making it easy to connect with people and close more deals. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12801576/official_response/edit) Thank you for the 5 Star Review! Thank you for the wonderful feedback! We’re thrilled to hear CallTools has been helping your team stay organized, connect with customers, and close more deals. We also appreciate your kind words about our support team. - Call Tools Team Validated ReviewerIncentivizedSource: Seller invite ![Matt M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt M.") MM Matt M. Chief Executive Officer Mid-Market (51-1000 emp.) 2/26/2026 "Streamlined Outbound Calls with Exceptional Support" 5/5 What do you like best about CallTools? I find CallTools pretty user-friendly, which I really appreciate. But the biggest thing I like is the support you get. Since it's a new platform, you're bound to have questions, and they are quick to support while being very understanding and patient. Everybody is always in a good mood, which I really appreciate. The support team never makes you feel like a burden and is quick to answer even if it's the same question more than once. They're super friendly and supportive. Review collected by and hosted on G2.com. What do you dislike about CallTools? NA Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? CallTools lets us reach multiple customers and keeps agents busy without manual dialing, making it more efficient for outbound calling. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12411288/official_response/edit) Hi Matt - Thank you for the 5 Star Review - We're glad to hear you're finding CallTools user-friendly and that our support team has been helpful and responsive. It's great to know the platform is helping your team stay productive and reach more customers efficiently. We appreciate you sharing your experience! Validated ReviewerIncentivizedSource: Seller invite ![Charmané A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charmané A.") CA Charmané A. CEO Small-Business (50 or fewer emp.) 4/2/2026 "Impressive Variety and Outstanding Customer Service by Lyndsey" 5/5 What do you like best about CallTools? I'm impressed by the variety and customer service. Review collected by and hosted on G2.com. What do you dislike about CallTools? I don't like their webhook set up, the fact that they dont have transcription for the calls Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? Lyndsey just helped me pull up a performance report that stated my contacts and not just the numbers for them. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12580294/official_response/edit) Hi Charmane, Thank you for the 5 Star Review! We’re glad to hear you’ve had a positive experience with our variety of features and customer service, and that Lyndsey was able to assist you with your reporting needs. We also appreciate your suggestions and will share them with our team. - Call Tools Team Current UserValidated ReviewerSource: Organic TC Thomas C. CEO Small-Business (50 or fewer emp.) 11/3/2025 "Efficient Tool with Great Support from Jules." 5/5 What do you like best about CallTools? I really appreciate the assistance provided by the tech team at CallTools during the setup process. They were there to help whenever challenges arose, which was incredibly beneficial. I love how CallTools makes it easy to call multiple people at once, significantly simplifying my workflow when dealing with insurance agents. One of the standout features for me is the call recording capability, which I find incredibly useful. Additionally, I value the consistent functionality of CallTools and appreciate the staff member, Jules, who was instrumental in helping me get everything set up. This support and functionality give me confidence in the service, leading me to rate my likelihood of recommending CallTools to others as a perfect 10. Review collected by and hosted on G2.com. What do you dislike about CallTools? There's anything to dislike as the dialer functions properly and I'm making sales! Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? I use CallTools to call multiple people at once, which simplifies my communication process. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-11903453/official_response/edit) Hi Thomas, Thank you for the fantastic review! We’re thrilled to hear that our support team—especially Jules—made your setup experience smooth and helpful. It’s great to know that our dialing tools and call recording features are streamlining your workflow and helping you succeed. We appreciate your perfect recommendation score and are glad CallTools is delivering real value for your business! - Call Tools Team Validated ReviewerIncentivizedSource: Seller invite ![Alvaro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alvaro M.") AM Alvaro M. Manager Mid-Market (51-1000 emp.) 12/3/2025 "User-Friendly Platform with Outstanding Reporting Tools" 5/5 What do you like best about CallTools? The platform is user-friendly, making it easy to access all features. I find the reporting tools particularly detailed and helpful, especially for generating end-of-day reports and keeping track of activities. Review collected by and hosted on G2.com. What do you dislike about CallTools? I appreciate everything about this product; its features are well-suited to the needs of a remote call center. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? This tool has been instrumental in helping us monitor live calls, track call conversions, and assess lead quality based on disposition outcomes. It has made it much easier to stay organized and evaluate our results effectively. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12040333/official_response/edit) Hi Alvaro, Thank you for your thoughtful review! We're glad to hear the platform’s ease of use, detailed reporting, and remote-friendly features are supporting your team’s workflow. It’s great to know CallTools is helping you monitor calls, track conversions, and stay organized. We appreciate your feedback and are here whenever you need support. - CallTools Team Current UserValidated ReviewerSource: Organic ![Ziegfred Paul .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ziegfred Paul .") Z Ziegfred Paul . Small-Business (50 or fewer emp.) 3/11/2026 "Intuitive and Easy-to-Learn Call Management Tool" 5/5 What do you like best about CallTools? I find CallTools intuitive and easy to use. I'm fairly new to it, but it's easy to learn, which is a big plus. Most of the menus are easy to understand or self-explanatory, although there are a few that might need some assistance. Review collected by and hosted on G2.com. What do you dislike about CallTools? None so far. If I find one, you'll be the first to know. Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? I use CallTools for taking and receiving calls, checking agent performance, and generating daily reports for management. Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12467405/official_response/edit) Hi Ziegfred, Thank you for the 5 Star Review! We're glad to hear that you're finding CallTools intuitive and easy to learn. It's great to know the platform is helping you manage calls, monitor agent performance, and generate daily reports efficiently. If you ever need assistance with any features, our team is always here to help. We appreciate you sharing your experience! - CallTools Team Validated ReviewerSource: Organic ![todd a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "todd a.") TA todd a. owner Small-Business (50 or fewer emp.) 4/17/2026 "Prompt, Reliable Tech Support That Makes the Platform Easy to Use" 5/5 What do you like best about CallTools? prompt reliable tech support. Very helpful with functionality of platform Review collected by and hosted on G2.com. What do you dislike about CallTools? nothing. No particular AI options yet. Thank You Review collected by and hosted on G2.com. What problems is CallTools solving and how is that benefiting you? learning how to use service Review collected by and hosted on G2.com. Show More Response from Daniel Llamas of CallTools [Editedit](https://www.g2.com/survey_responses/calltools-review-12647997/official_response/edit) Hi Todd, Thank you for the 5 Star Review! Thank you for your feedback! We’re glad to hear our support team has been prompt and helpful in guiding you through the platform and its functionality.- Call Tools Team Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/calltools/pricing) CallTools Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78c1cb1194944224784e4bedf5b5f1ac/mojo-dialer.jpeg "Product Avatar Image") Mojo Dialer 4.1/5(28) [ Compare Now ](https://www.g2.com/compare/calltools-vs-mojo-dialer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dffc82f76cb0e8a579d2a1543c4d1fde/phoneburner.png "Product Avatar Image") PhoneBurner 4.7/5(289) [ Compare Now ](https://www.g2.com/compare/calltools-vs-phoneburner) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8dec44d1508517b587799a7b479886bc/batchdialer.png "Product Avatar Image") BatchDialer 4.3/5(46) [ Compare Now ](https://www.g2.com/compare/batchdialer-vs-calltools) ##### ##### CallTools Features Dialing Options Preview Dialing Progressive Dialing Agent Tools Whisper Coaching Callback Scheduling Call Recording Automation Voice Activity Detection Interactive Voice Response (IVR) Call Scrubbing Channels Voice [ View More Features ](https://www.g2.com/products/calltools/features) ## Top-Rated Alternatives [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ ![PhoneBurner](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PhoneBurner") PhoneBurner 4.7/5(289) ](https://www.g2.com/products/phoneburner/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/calltools/competitors/alternatives) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated regulatory information management systems for enterprise teams that need to pass audits and maintain continuous compliance?](https://www.g2.com/discussions/what-are-the-highest-rated-regulatory-information-management-systems-for-enterprise-teams-that-need-to-pass-audits-and-maintain-continuous-compliance%20)[What file reader software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/what-file-reader-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Top chatbot companies](https://www.g2.com/discussions/what-are-the-top-chatbot-companies) [What product analytics software keeps data accurate and consistent when you are going through a platform migration without things breaking mid-analysis?](https://www.g2.com/discussions/what-product-analytics-software-keeps-data-accurate-and-consistent-when-you-are-going-through-a-platform-migration-without-things-breaking-mid-analysis)[Which salary benchmarking platforms integrate with existing HR and compensation management systems so data flows automatically rather than requiring a monthly export?](https://www.g2.com/discussions/which-salary-benchmarking-platforms-integrate-with-existing-hr-and-compensation-management-systems-so-data-flows-automatically-rather-than-requiring-a-monthly-export)[Pros and Cons Details](https://www.g2.com/products/calltools/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)