Cacoo Reviews & Product Details

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo's intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo's user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently.

Seller

Nulab Inc.

Discussions

Cacoo Community

Languages Supported

English, Japanese

Solution Type

All-in-One

Overview by

Shinsuke Tabata

Pricing

Pricing provided by Cacoo.

Free

Pro

$6.00

Per Month

View More Pricing Information

Top-Rated Alternatives

Lucid Visual Collaboration Suite

View All Alternatives

User Insights

Average based on 235 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Cacoo Integrations

(6)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Gary S.

Mid-Market (51-1000 emp.)

12/15/2023

"Easy to Use and Versatile"

5/5

What do you like best about Cacoo?

It's very easy to stay organized

It's very easy to use templates

It's very easy to customize your nodes

It's very easy to collaborate with others outside of your business

It's very easy to build quickly even from scratch Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Hyperlinks within text don't always come through when copying into Cacoo Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

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Hi Gary,

We're glad to hear that you find Cacoo easy to use and versatile. We appreciate your feedback about the hyperlinks, and we'll pass it along to our development team for further review.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

12/14/2023

"Very easy to use and is intuitive. Possible to have multiple files. Free!!"

5/5

What do you like best about Cacoo?

I can make one flowchart and easily adjust it for my needs each time. I simply move boxes to the side when I don't need them. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

There does not seem to be an undo button. That would be a very helpful add to the flowchart maker. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Customer,

Thank you for your review, we are always happy to hear our customers feedback. We love that you have such a great experience with Cacoo and that you find it easy to use.

Also, thank you for sharing your concerns about the Undo button. We do have the Undo button in Cacoo editor in our Properties Bar.

Please look at our support article attached, that will help you find it and let us know if you have any other questions.

See how Cacoo improved

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

12/19/2023

"Efficient and User-Friendly Diagramming Tool"

4.5/5

What do you like best about Cacoo?

Cacoo stands out for its intuitive interface and wide array of templates that simplify complex diagramming tasks. The collaboration feature is a significant upside, enabling real-time editing and feedback from team members, which enhances productivity and idea generation. Its cloud-based nature ensures accessibility from anywhere, making it a versatile tool for diverse team environments. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The pricing structure can be a bit steep for smaller teams or individual users. Additionally, while it offers a range of features, some niche diagram types are not as well-supported as the more common ones. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

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Hi there,

We understand your concern about the pricing structure, and we continuously review our offerings to provide the best value for our users. We also appreciate your feedback about niche diagram types, and we're constantly working to improve and expand our range of supported features.

Verified User in Legal Services

Enterprise (> 1000 emp.)

12/14/2023

"Overall a positive experience, but more room for automation or at least clearer opportunity for this"

3/5

What do you like best about Cacoo?

The robust nature of the interface and settings - good that flowcharts, guest networks and project databases can all be managed off the one program. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

How there isn't an obvious ability/interface to automate timelines, i.e. enter the dates of various projects and for them to automatically spread out on a timeline. Instead, have to manually move things around. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Customer,

Thank you for sharing your review, we value our customers opinion very much. We love to hear you have an overall positive experience with Cacoo and that you find it useful for your project and guest network management.

Thank you for sharing your feedback about automation of the timelines, our team is constantly working on improving our product, so we will review and consider your suggestion.

Jelly M.

Mid-Market (51-1000 emp.)

12/14/2023

"Convenient"

5/5

What do you like best about Cacoo?

We use Cacoo for Organisational chart, it is easy to navigate, especially the arrows. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I'm not sure if there's any tutorial. I hope there is Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Jelly M,

Thank you for your review, we love to hear our customers feedback. We are happy to hear you have such a great experience with Cacoo, and that it helps you with your Organisational charts.

Thank you for asking about the tutorials as well, we do have them. You can find them in our Help Center, link attached here. If you have any other questions, feel free to contact our Support team.

See how Cacoo improved

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/22/2023

"Great way to visually display workflows"

5/5

What do you like best about Cacoo?

The ability to customize the objects so that I can show different shapes/colors for different actions taking place. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I wish I could export my workflows into a cohesive spreadsheet that outlines each step. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

edit

Hi there,

It's great to hear that Cacoo is helping you visually represent workflows while working remotely. We appreciate your feedback about exporting workflows into a spreadsheet and will consider it for future enhancements.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 9/15/2020

"It's a fantastic tool; however, it has limitations when it comes to creating numerous diagrams"

3.5/5

What do you like best about Cacoo?

It is a great tool to design software, databases and process Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Organizing files into folders can be complex, making it challenging to locate a specific file. Additionally, the tool has limitations in terms of the number of diagrams it supports Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Customer,

Thank you for your review, we always love to hear our customers feedback. We love to hear you have a positive experience with Cacoo, and that you find it to be a great tool for design, as well as that you like our templates.

Thank you for raising the complexity you find in organizing the files into folders as well. Please find out support article that could help you with that, and if you have any other questions, please contact our Support team.

See how Cacoo improved

Eda M.

Mobile Developer

Mid-Market (51-1000 emp.)

12/13/2023

"The best tool for mind maps"

5/5

What do you like best about Cacoo?

I loved the ease it provides for creating mind maps. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

There really isn't anything I don't like as it meets my expectations. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Eda M,

Thank you for your review, we are always happy to hear our customers feedback. We are above delighted to hear that you find Cacoo to be the best tool for mind maps and that you have such a great experience with it.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/15/2024

"Great tools for small businesses"

4/5

What do you like best about Cacoo?

It's simple and intuitive. It helps create advanced diagrams with ease. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Nothing specific. Works great and requires minimum effort. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

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Dear Customer,

Thank you for your review, we love to hear our customers feedback. We are happy to hear you have such a great experience with Cacoo and it helps you create advanced diagrams.

Thank you for sharing your experience with our product as well.

Verified User in Consulting

Small-Business (50 or fewer emp.)

12/13/2023

"Good tool, not very intuitive."

3.5/5

What do you like best about Cacoo?

I find most of the capabilities of Cacoo useful and resourceful. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

As an Administrator, I can tell the whole admin side is not very intuitive. It is very hard to move from one section to the other. Managing users, and folders could be confusing, when doing so for the first time. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

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Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear you have a positive experience with Cacoo and consider it useful and resourceful for documenting your internal processes.

Thank your for sharing your feedback about the Admin settings as well, our team will review and consider it. We are constantly working on improving our product, and there is an update of the Admin page coming out soon. You will be notified accordingly.