# Cacoo vs Creately Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Creately excels in providing a wide range of templates and elements, making it easy and fast to design professional-looking diagrams. Users appreciate its collaborative capabilities, which are particularly beneficial for group projects, enhancing overall productivity.
- **Users say** that Cacoo shines in real-time collaboration, with an intuitive interface that simplifies the process of creating diagrams and organizing ideas. This user-friendly design allows teams to co-create flowcharts, wireframes, and mind maps effortlessly, which is a significant advantage for collaborative tasks.
- **Reviewers mention** that while Creately has a higher overall satisfaction score, Cacoo's recent user feedback highlights its ease of use and setup. Many users find Cacoo's interface to be clean and straightforward, which can lead to a smoother onboarding experience for new users.
- **According to verified reviews** , Creately's robust process workflows and built-in templates save users a lot of time when creating flowcharts, making it a strong choice for those who prioritize efficiency in diagramming tasks.
- **G2 reviewers highlight** that both tools offer free entry-level pricing, but Creately has a larger market presence among small businesses, indicating a strong alignment with the needs of smaller teams looking for effective diagramming solutions.
- **Users report** that while both products provide quality support, Creately has been noted as a better partner in business, with users feeling more satisfied with its product direction and overall engagement compared to Cacoo, which has room for improvement in these areas.



| | Cacoo | Creately | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 235 | 1,391 | 
| **Largest Market Segment** | Small-Business (59.0% of reviews) | Small-Business (78.8% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### Cacoo

Pros:
- Templates (9 reviews)
- Ease of Use (7 reviews)

Cons:
- Limited Features (7 reviews)
- Missing Features (4 reviews)

### Creately

Pros:
- Ease of Use (32 reviews)
- Templates (20 reviews)

Cons:
- Diagramming Issues (11 reviews)
- Slow Loading (11 reviews)

---
## Ratings Comparison
| Rating | Cacoo | Creately | 
|---|---|---|
  | **Meets Requirements** | 8.8 (217 reviews) | 8.7 (218 reviews) | 
  | **Ease of Use** | 9.1 (220 reviews) | 8.5 (367 reviews) | 
  | **Ease of Setup** | 9.2 (98 reviews) | 8.9 (171 reviews) | 
  | **Ease of Admin** | 8.8 (70 reviews) | 9.1 (57 reviews) | 
  | **Quality of Support** | 8.5 (133 reviews) | 8.5 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (50 reviews) | 9.2 (47 reviews) | 
  | **Product Direction (% positive)** | 8.4 (214 reviews) | 7.8 (206 reviews) | 

---
## Pricing

### Cacoo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For small projects
Unlimited users

Key Features:
- Unlimited users
- 6 sheets
- Templates & shapes

[Browse all 4 editions](https://www.g2.com/products/cacoo/pricing)

#### Free Trial

Yes

### Creately

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For Everyone, Free-to-use Forever

Key Features:
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder

[Browse all 4 editions](https://www.g2.com/products/creately/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | N/A | N/A |

#### Communication

| Feature | Cacoo | Creately | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Cacoo | Creately | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Cacoo | Creately | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Cacoo | Creately | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | 8.9/10 | 28 |

#### Logistics

| Feature | Cacoo | Creately | 
|---|---|---|
| **Integration** | Not enough data | 9.1 (16 reviews) | 
| **Analytics** | Not enough data | 9.0 (14 reviews) | 
| **Export** | Not enough data | 8.7 (19 reviews) | 
| **Upload** | Not enough data | 9.0 (17 reviews) | 
| **Employee Directory** | Not enough data | 8.6 (15 reviews) | 

#### Editing & Design

| Feature | Cacoo | Creately | 
|---|---|---|
| **Drag-and-Drop** | Not enough data | 9.3 (23 reviews) | 
| **Update** | Not enough data | 9.0 (22 reviews) | 
| **Customize** | Not enough data | 8.7 (24 reviews) | 
| **Details** | Not enough data | 8.6 (24 reviews) | 
| **Restructure** | Not enough data | 8.7 (22 reviews) | 

#### Agentic AI - Org Chart

| Feature | Cacoo | Creately | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | 8.5/10 | 20 |

#### Design Tools

| Feature | Cacoo | Creately | 
|---|---|---|
| **Drawing** | 9.3 (5 reviews) | 8.6 (15 reviews) | 
| **Marker Colors** | 9.7 (5 reviews) | 9.0 (15 reviews) | 
| **Mind Mapping** | 9.3 (5 reviews) | 8.5 (17 reviews) | 
| **Templates** | 9.0 (5 reviews) | 8.5 (16 reviews) | 
| **Drag-and-Drop** | 8.0 (5 reviews) | 8.5 (16 reviews) | 

#### Communication Tools

| Feature | Cacoo | Creately | 
|---|---|---|
| **Voting** | 7.7 (5 reviews) | 8.2 (14 reviews) | 
| **Commenting** | 8.0 (5 reviews) | 8.4 (16 reviews) | 

#### Integrations

| Feature | Cacoo | Creately | 
|---|---|---|
| **CMS Integrations** | 8.3 (5 reviews) | 8.1 (14 reviews) | 
| **Sharing** | 9.3 (5 reviews) | 8.5 (14 reviews) | 

#### Software Offering

| Feature | Cacoo | Creately | 
|---|---|---|
| **In-Browser** | 9.3 (5 reviews) | 8.7 (15 reviews) | 
| **Desktop App** | 9.0 (5 reviews) | 7.9 (13 reviews) | 
| **Mobile App** | 7.7 (5 reviews) | 8.0 (10 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Cacoo | Creately | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | N/A | N/A |

#### Basics

| Feature | Cacoo | Creately | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Cacoo | Creately | 
|---|---|---|
| **Portal** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Content

| Feature | Cacoo | Creately | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | 8.3/10 | 9 |

#### Collaboration Tools

| Feature | Cacoo | Creately | 
|---|---|---|
| **Collaborative Editing** | Not enough data | 8.3 (6 reviews) | 
| **Task Management** | Not enough data | 8.5 (8 reviews) | 
| **Notes and Comments** | Not enough data | 8.6 (6 reviews) | 

#### Visual Tools

| Feature | Cacoo | Creately | 
|---|---|---|
| **Styles and Themes** | Not enough data | 7.8 (6 reviews) | 
| **Image Import** | Not enough data | 8.3 (7 reviews) | 
| **Custom Icons** | Not enough data | 8.3 (7 reviews) | 

#### Mind Map Availability 

| Feature | Cacoo | Creately | 
|---|---|---|
| **File Formats** | Not enough data | 8.5 (8 reviews) | 
| **Cloud Storage Integration** | Not enough data | 8.1 (6 reviews) | 
| **Mobile Application** | Not enough data | 7.8 (6 reviews) | 
| **Desktop Availability** | Not enough data | 8.3 (7 reviews) | 

#### Agentic AI - Mind Mapping

| Feature | Cacoo | Creately | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | 8.6/10 | 12 |
| **Creately** | 9.5/10 | 20 |

#### Collaboration

| Feature | Cacoo | Creately | 
|---|---|---|
| **Integrated Communications** | 8.8 (11 reviews) | 9.2 (14 reviews) | 
| **Native Communications** | 8.0 (11 reviews) | 9.5 (14 reviews) | 
| **Board Overview** | 8.2 (10 reviews) | 9.2 (18 reviews) | 
| **Screen Sharing** | 9.2 (11 reviews) | 9.4 (14 reviews) | 

#### Hardware

| Feature | Cacoo | Creately | 
|---|---|---|
| **Required Hardware** | 8.6 (11 reviews) | 9.3 (15 reviews) | 
| **Bring Your Own Device** | 8.9 (11 reviews) | 9.6 (16 reviews) | 

####  Security

| Feature | Cacoo | Creately | 
|---|---|---|
| **Permissions** | 8.9 (11 reviews) | 9.4 (16 reviews) | 
| **Single Sign-On (SSO)** | 8.8 (10 reviews) | 9.6 (15 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Cacoo | Creately | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | 9.0/10 | 9 |
| **Creately** | N/A | N/A |

#### Platform Basics

| Feature | Cacoo | Creately | 
|---|---|---|
| **Importing Abilities** | 8.9 (9 reviews) | Not enough data | 
| **Content Design Tools** | 9.6 (9 reviews) | Not enough data | 
| **Framework Libraries** | 9.3 (9 reviews) | Not enough data | 
| **Outlining Tools** | 9.4 (9 reviews) | Not enough data | 
| **Mockup Creations** | 9.4 (9 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Cacoo | Creately | 
|---|---|---|
| **Collaboration Software Integration** | 8.1 (8 reviews) | Not enough data | 
| **Feedback Communication** | 8.3 (8 reviews) | Not enough data | 
| **Exporting Capabilities** | 9.4 (9 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **Creately** | N/A | N/A |

#### Generative AI

| Feature | Cacoo | Creately | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard)

**Unique to Cacoo (1):** [Wireframing Software](https://www.g2.com/categories/wireframing)

**Unique to Creately (4):** [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Org Chart Software](https://www.g2.com/categories/org-chart), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Cacoo | Creately | 
|---|---|---|
| **Small-Business** | 59.0% | 78.8% | 
| **Mid-Market** | 26.9% | 14.0% | 
| **Enterprise** | 14.1% | 7.3% | 

### By Industry

#### Cacoo

- **Computer Software:** 22.9%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 5.7%
- **Higher Education:** 3.5%
- **Education Management:** 3.1%
- **Consulting:** 2.6%
- **Program Development:** 2.6%
- **Computer & Network Security:** 2.2%
- **Research:** 2.2%
- **Design:** 2.2%
- **Other:** 41.4%

#### Creately

- **Computer Software:** 17.2%
- **Information Technology and Services:** 7.9%
- **Higher Education:** 6.3%
- **Education Management:** 5.5%
- **Computer & Network Security:** 3.5%
- **Accounting:** 3.5%
- **E-Learning:** 3.0%
- **Design:** 2.2%
- **Marketing and Advertising:** 2.2%
- **Animation:** 2.0%
- **Other:** 46.8%

---
## Alternatives

### Alternatives to Cacoo

- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8693 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13169 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (690 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (448 reviews)
- [Figma](https://www.g2.com/products/figma/reviews) — 4.7/5 stars (1560 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (386 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [Balsamiq](https://www.g2.com/products/balsamiq/reviews) — 4.2/5 stars (500 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)

### Alternatives to Creately

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13169 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8693 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (386 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (690 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1460 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (448 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12692 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

---
## Top Discussions

### Cacoo

- Title: [Where can I see gallery or videos with examples ?](https://www.g2.com/discussions/13550-where-can-i-see-gallery-or-videos-with-examples) — 2 comments, 1 upvote
  > **Top comment:** "Hi,

You can find tutorials in this link

https://cacoo.com/resources/tutorials/

greetings"
- Title: [What is Cacoo used for?](https://www.g2.com/discussions/what-is-cacoo-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How do I make an online flow chart?](https://www.g2.com/discussions/how-do-i-make-an-online-flow-chart) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo for making online flowcharts and much more. Please read the following article where you will find details about how to create..."
- Title: [How can I make an online architecture diagram?](https://www.g2.com/discussions/how-can-i-make-an-online-architecture-diagram) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo for making online architecture diagrams  and much more. Please read the following article where you will find details about how to..."
- Title: [How do you make a beautiful diagram?](https://www.g2.com/discussions/how-do-you-make-a-beautiful-diagram) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo to make  beautiful diagrams and much more. Cacoo has more than 100 pre-made templates and shapes that you can use to make diagrams...."

### Creately

- Title: [What is the best way to indulge in collaborative work?](https://www.g2.com/discussions/33669-what-is-the-best-way-to-indulge-in-collaborative-work) — 21 comments, 2 upvotes
  > **Top comment:** "Hi Rahul, you can invite your team to collaborate on a document or a folder. Please refer to the following methods to share a document or a folder with your..."
- Title: [How do you make a visual diagram?](https://www.g2.com/discussions/how-do-you-make-a-visual-diagram) — 1 comment
  > **Top comment:** "You can make a visual diagram by going to tools and going to shapes then you find circles then you can make a visual diagram."
- Title: [What is creately?](https://www.g2.com/discussions/what-is-creately) — 1 comment, 1 upvote
  > **Top comment:** "it is an app you use for help."
- Title: [What is the perfect font size to create a very large diagram without losing quality?](https://www.g2.com/discussions/51188-what-is-the-perfect-font-size-to-create-a-very-large-diagram-without-losing-quality) — 1 comment, 1 upvote
  > **Top comment:** "10"
- Title: [What are the future plans of Creately ?](https://www.g2.com/discussions/51172-what-are-the-future-plans-of-creately) — 1 comment, 1 upvote
  > **Top comment:** "I don't know, I hope it improves a lot."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cacoo-vs-creately)