# Cacoo vs Lucid Visual Collaboration Suite Comparison --- ## AI Generated Summary - **G2 reviewers report** that Lucid Visual Collaboration Suite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cacoo. Users appreciate its user-friendly interface and efficient design, with one reviewer noting, "It is very user friendly and efficient. It is one of the better tools." - **Users say** that Lucid's implementation process is notably quick and intuitive, making it easier for teams to get started. Reviewers highlight features like the AI that can generate initial diagrams from meeting summaries, which streamlines the workflow and enhances productivity. - **According to verified reviews** , Cacoo shines in its real-time collaboration capabilities. Users find it easy to work together on diagrams, with one stating, "One thing I really like about Cacoo is how easy it is to collaborate with the team in real time," showcasing its strength in team environments. - **Reviewers mention** that while Cacoo offers a flexible and intuitive interface, it struggles to match the extensive feature set of Lucid. Users appreciate Cacoo's variety of templates, but some feel that Lucid's advanced functionalities provide a more comprehensive solution for complex projects. - **Users highlight** that Lucid Visual Collaboration Suite provides superior support quality, with many praising its responsive customer service. In contrast, Cacoo's support is seen as adequate but not as robust, with users noting, "I appreciate the quality of support from Lucid," indicating a preference for Lucid in this area. - **G2 reviewers indicate** that while both tools are easy to use, Lucid's overall usability is enhanced by its advanced features like drag-and-drop functionality and integrated communications. Users find these features make their day-to-day tasks more efficient, whereas Cacoo, despite its ease of use, lacks some of these advanced capabilities. | | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 235 | 8,742 | | **Largest Market Segment** | Small-Business (59.0% of reviews) | Small-Business (41.1% of reviews) | | **Entry Level Price** | Free | $0.00 | --- ## Top Pros & Cons ### Cacoo Pros: - Templates (9 reviews) - Ease of Use (7 reviews) Cons: - Limited Features (7 reviews) - Missing Features (4 reviews) ### Lucid Visual Collaboration Suite Pros: - Ease of Use (1759 reviews) - Diagramming (956 reviews) Cons: - Learning Curve (397 reviews) - Missing Features (328 reviews) --- ## Ratings Comparison | Rating | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Meets Requirements** | 8.8 (217 reviews) | 9.0 (6801 reviews) | | **Ease of Use** | 9.1 (220 reviews) | 8.9 (6902 reviews) | | **Ease of Setup** | 9.2 (98 reviews) | 9.1 (3753 reviews) | | **Ease of Admin** | 8.8 (70 reviews) | 9.0 (1204 reviews) | | **Quality of Support** | 8.5 (133 reviews) | 8.9 (4352 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (50 reviews) | 9.0 (1127 reviews) | | **Product Direction (% positive)** | 8.4 (214 reviews) | 8.8 (6461 reviews) | --- ## Pricing ### Cacoo #### Entry-Level Pricing Plan: Free Price: Free Description: For small projects Unlimited users Key Features: - Unlimited users - 6 sheets - Templates & shapes [Browse all 4 editions](https://www.g2.com/products/cacoo/pricing) #### Free Trial Yes ### Lucid Visual Collaboration Suite #### Entry-Level Pricing Plan: Free Bundle Price: $0.00 Description: Free Bundle includes: Key Features: - 3 editable Lucidchart documents - 3 editable Lucidspark boards - 60 shapes per Lucidchart document [Browse all 4 editions](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Cacoo** | N/A | N/A | | **Lucid Visual Collaboration Suite** | N/A | N/A | #### Communication | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Status Updates** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | #### Content Management | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Productivity Tools | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | #### Administration | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Moderation** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | ### Org Chart | Product | Score | Reviews | |---|---|---| | **Cacoo** | N/A | N/A | | **Lucid Visual Collaboration Suite** | 8.6/10 | 1521 | #### Logistics | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Integration** | Not enough data | 8.1 (1132 reviews) | | **Analytics** | Not enough data | Feature Not Available | | **Export** | Not enough data | 8.6 (1232 reviews) | | **Upload** | Not enough data | Feature Not Available | | **Employee Directory** | Not enough data | Feature Not Available | #### Editing & Design | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Drag-and-Drop** | Not enough data | Feature Not Available | | **Update** | Not enough data | Feature Not Available | | **Customize** | Not enough data | 8.9 (1307 reviews) | | **Details** | Not enough data | Feature Not Available | | **Restructure** | Not enough data | Feature Not Available | #### Agentic AI - Org Chart | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Cross-system Integration** | Not enough data | 8.2 (458 reviews) | | **Proactive Assistance** | Not enough data | Feature Not Available | ### Collaborative Whiteboard | Product | Score | Reviews | |---|---|---| | **Cacoo** | N/A | N/A | | **Lucid Visual Collaboration Suite** | 8.7/10 | 2756 | #### Design Tools | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Drawing** | 9.3 (5 reviews) | 9.0 (2298 reviews) | | **Marker Colors** | 9.7 (5 reviews) | 8.9 (2222 reviews) | | **Mind Mapping** | 9.3 (5 reviews) | 9.0 (2176 reviews) | | **Templates** | 9.0 (5 reviews) | 8.8 (2250 reviews) | | **Drag-and-Drop** | 8.0 (5 reviews) | 9.1 (2304 reviews) | #### Communication Tools | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Voting** | 7.7 (5 reviews) | 8.4 (1814 reviews) | | **Commenting** | 8.0 (5 reviews) | 8.8 (2054 reviews) | #### Integrations | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **CMS Integrations** | 8.3 (5 reviews) | 8.0 (1598 reviews) | | **Sharing** | 9.3 (5 reviews) | 8.9 (2122 reviews) | #### Software Offering | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **In-Browser** | 9.3 (5 reviews) | 9.0 (2162 reviews) | | **Desktop App** | 9.0 (5 reviews) | Feature Not Available | | **Mobile App** | 7.7 (5 reviews) | 7.6 (1441 reviews) | #### Agentic AI - Collaborative Whiteboard | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.4 (608 reviews) | | **Cross-system Integration** | Not enough data | 8.4 (617 reviews) | | **Adaptive Learning** | Not enough data | Feature Not Available | ### Mind Mapping | Product | Score | Reviews | |---|---|---| | **Cacoo** | N/A | N/A | | **Lucid Visual Collaboration Suite** | 8.6/10 | 1397 | #### Collaboration Tools | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Collaborative Editing** | Not enough data | 8.9 (1223 reviews) | | **Task Management** | Not enough data | Feature Not Available | | **Notes and Comments** | Not enough data | 8.8 (1194 reviews) | #### Visual Tools | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Styles and Themes** | Not enough data | 8.8 (1190 reviews) | | **Image Import** | Not enough data | 8.8 (1148 reviews) | | **Custom Icons** | Not enough data | 8.4 (1120 reviews) | #### Mind Map Availability | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **File Formats** | Not enough data | 8.6 (1161 reviews) | | **Cloud Storage Integration** | Not enough data | 8.4 (1117 reviews) | | **Mobile Application** | Not enough data | 7.6 (1089 reviews) | | **Desktop Availability** | Not enough data | 8.6 (1136 reviews) | #### Agentic AI - Mind Mapping | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | ### Customer Journey Mapping | Product | Score | Reviews | |---|---|---| | **Cacoo** | N/A | N/A | | **Lucid Visual Collaboration Suite** | 8.6/10 | 1133 | #### Platform Basics | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Templates** | Not enough data | 8.7 (991 reviews) | | **Exporting** | Not enough data | 8.7 (978 reviews) | | **Multi-user Access and Collaboration** | Not enough data | 8.9 (979 reviews) | | **Multiple Personas** | Not enough data | Feature Not Available | | **Data Analytics ** | Not enough data | 8.0 (877 reviews) | #### Agentic AI - Customer Journey Mapping | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (425 reviews) | ### Visual Collaboration Platforms | Product | Score | Reviews | |---|---|---| | **Cacoo** | 8.6/10 | 12 | | **Lucid Visual Collaboration Suite** | 8.9/10 | 2817 | #### Collaboration | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Integrated Communications** | 8.8 (11 reviews) | 8.6 (1795 reviews) | | **Native Communications** | 8.0 (11 reviews) | Feature Not Available | | **Board Overview** | 8.2 (10 reviews) | 8.8 (2159 reviews) | | **Screen Sharing** | 9.2 (11 reviews) | Feature Not Available | #### Hardware | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Required Hardware** | 8.6 (11 reviews) | Feature Not Available | | **Bring Your Own Device** | 8.9 (11 reviews) | 8.8 (1917 reviews) | #### Security | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Permissions** | 8.9 (11 reviews) | 8.8 (1989 reviews) | | **Single Sign-On (SSO)** | 8.8 (10 reviews) | 9.1 (1994 reviews) | #### Agentic AI - Visual Collaboration Platforms | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Natural Language Interaction** | Not enough data | 8.6 (664 reviews) | ### Wireframing | Product | Score | Reviews | |---|---|---| | **Cacoo** | 9.0/10 | 9 | | **Lucid Visual Collaboration Suite** | 8.8/10 | 840 | #### Platform Basics | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Importing Abilities** | 8.9 (9 reviews) | 8.5 (685 reviews) | | **Content Design Tools** | 9.6 (9 reviews) | 8.7 (715 reviews) | | **Framework Libraries** | 9.3 (9 reviews) | 8.5 (693 reviews) | | **Outlining Tools** | 9.4 (9 reviews) | 8.6 (701 reviews) | | **Mockup Creations** | 9.4 (9 reviews) | 8.6 (707 reviews) | #### Platform Additional Functionality | Feature | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Collaboration Software Integration** | 8.1 (8 reviews) | 8.5 (686 reviews) | | **Feedback Communication** | 8.3 (8 reviews) | 8.5 (672 reviews) | | **Exporting Capabilities** | 9.4 (9 reviews) | 8.7 (703 reviews) | --- ## Categories **Shared Categories (4):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Wireframing Software](https://www.g2.com/categories/wireframing), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard) **Unique to Lucid Visual Collaboration Suite (3):** [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Org Chart Software](https://www.g2.com/categories/org-chart), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping) --- ## Reviewer Demographics ### By Company Size | Segment | Cacoo | Lucid Visual Collaboration Suite | |---|---|---| | **Small-Business** | 59.0% | 41.1% | | **Mid-Market** | 26.9% | 35.7% | | **Enterprise** | 14.1% | 23.2% | ### By Industry #### Cacoo - **Computer Software:** 22.9% - **Information Technology and Services:** 11.5% - **Marketing and Advertising:** 5.7% - **Higher Education:** 3.5% - **Education Management:** 3.1% - **Consulting:** 2.6% - **Program Development:** 2.6% - **Computer & Network Security:** 2.2% - **Research:** 2.2% - **Design:** 2.2% - **Other:** 41.4% #### Lucid Visual Collaboration Suite - **Information Technology and Services:** 14.8% - **Computer Software:** 13.7% - **Financial Services:** 5.3% - **Marketing and Advertising:** 3.4% - **Hospital & Health Care:** 3.1% - **Higher Education:** 2.6% - **Non-Profit Organization Management:** 2.0% - **Consulting:** 2.0% - **Computer & Network Security:** 1.9% - **Management Consulting:** 1.8% - **Other:** 49.4% --- ## Alternatives ### Alternatives to Cacoo - [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1391 reviews) - [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13206 reviews) - [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews) - [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (450 reviews) - [Figma](https://www.g2.com/products/figma/reviews) — 4.7/5 stars (1566 reviews) - [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews) - [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (387 reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews) - [Balsamiq](https://www.g2.com/products/balsamiq/reviews) — 4.2/5 stars (501 reviews) - [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews) ### Alternatives to Lucid Visual Collaboration Suite - [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13206 reviews) - [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews) - [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews) - [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1391 reviews) - [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews) - [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (387 reviews) - [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews) - [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12921 reviews) --- ## Top Discussions ### Cacoo - Title: [Where can I see gallery or videos with examples ?](https://www.g2.com/discussions/13550-where-can-i-see-gallery-or-videos-with-examples) — 2 comments, 1 upvote > **Top comment:** "Hi, You can find tutorials in this link https://cacoo.com/resources/tutorials/ greetings" - Title: [What is Cacoo used for?](https://www.g2.com/discussions/what-is-cacoo-used-for) — 1 comment *(includes official response)* > **Top comment:** "Comment deleted by user." - Title: [How do I make an online flow chart?](https://www.g2.com/discussions/how-do-i-make-an-online-flow-chart) — 1 comment *(includes official response)* > **Top comment:** "Hello, you can use Cacoo for making online flowcharts and much more. Please read the following article where you will find details about how to create..." - Title: [How can I make an online architecture diagram?](https://www.g2.com/discussions/how-can-i-make-an-online-architecture-diagram) — 1 comment *(includes official response)* > **Top comment:** "Hello, you can use Cacoo for making online architecture diagrams and much more. Please read the following article where you will find details about how to..." - Title: [How do you make a beautiful diagram?](https://www.g2.com/discussions/how-do-you-make-a-beautiful-diagram) — 1 comment *(includes official response)* > **Top comment:** "Hello, you can use Cacoo to make beautiful diagrams and much more. Cacoo has more than 100 pre-made templates and shapes that you can use to make diagrams...." ### Lucid Visual Collaboration Suite - Title: [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) — 5 comments, 11 upvotes > **Top comment:** "Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as..." - Title: [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) — 4 comments, 5 upvotes > **Top comment:** "Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshops" - Title: [How can I work offline?](https://www.g2.com/discussions/how-can-i-work-offline-6b367b52-21d2-43e1-bbb4-6ac40826b71f) — 3 comments, 1 upvote > **Top comment:** "1. Go to ACCOUNT SETTINGS that is an option placed below your username. 2. Once there, on the left, select OFFLINE SETTINGS. 3. You will find this: "Make..." - Title: [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) — 2 comments > **Top comment:** "You can map out processes and create visual diagrams to facilitate brainstorming and idea mapping sessions." - Title: [Overall good!!](https://www.g2.com/discussions/33606-overall-good) — 2 comments, 3 upvotes > **Top comment:** "We're so glad to hear you're enjoying Lucidspark! " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cacoo-vs-lucid-software-inc-lucid-visual-collaboration-suite)