--- title: Cacoo Reviews meta_title: 'Cacoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 235 reviews by the users' company size, role or industry to find out how Cacoo works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 235 scale: '5' date_modified: '2026-10-23' parent_category: name: Design url: https://www.g2.com/categories/design ---

Cacoo Reviews & Product Details

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Pricing

Pricing provided by Cacoo.

Free

Free

Pro

$6.00
Per Month

User Insights

Average based on 235 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Cacoo Reviews (235)

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Reviews

Cacoo Reviews (235)

View 1 Video Reviews
4.5
235 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Edward Z.
EZ
Edward Z.
Small-Business (50 or fewer emp.)
"A very useful tool."
5/5
What do you like best about Cacoo?

Cacoo, a leading tool in diagram creation, offers notable advantages. With its intuitive and collaborative interface, it facilitates the creation of professional diagrams in real time. It offers a wide variety of customizable templates and shapes, promoting efficiency in the visualization of ideas and projects in a simple and effective way. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Although Cacoo is a solid tool, it has some limitations. The free version has basic functions, and to access advanced features, it is necessary to subscribe. Additionally, the loading speed can be slow on weaker connections, affecting the user experience in environments with limited bandwidth. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Edward,

Thank you for sharing your experience with Cacoo. We understand the limitations of the free version and the impact of slower loading speeds. We're continuously working to improve the user experience.

PQ
Pablo Q.
Management Consulting
Small-Business (50 or fewer emp.)
"It's great"
5/5
What do you like best about Cacoo?

It has many organizer options and is very versatile. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

At first I got lost trying to find the organizers. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Pablo Q,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a positive experience with Cacoo and it helps you to make graphics easier and faster.

Thank you for your feedback on the user experience as well, our team will review it.

Marco G.
MG
Marco G.
Doctoral Researcher
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Cacoo?

Quickly to learn how to use it, and still the results are outstanding Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Some feature which are quite useful are not for free Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Marco G,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo easy to use and it gives you outstanding results.

Thank you for your feedback on the features and pricing as well, our team will review and consider it.

CM
Charles M.
Mid-Market (51-1000 emp.)
"Great for organisational and business charts"
5/5
What do you like best about Cacoo?

I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most professional charts of the lot. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so that a longer with more placeable shoulders could be created easily. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Charles,

Thank you for your feedback! We appreciate your suggestion about the line options and connecting lines, and we'll make sure to pass it along to our product team for consideration.

Shunsuke  H.
H
Shunsuke H.
Small-Business (50 or fewer emp.)
"Must-have tool for software architect"
5/5
What do you like best about Cacoo?

You can draw both architecture diagram and er diagram with one tool. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Everytime you generate er diagram from table definition, each table locates different places on screen and it takes some time for you to find tables. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Shunsuke,

We're thrilled to hear that Cacoo has been a valuable tool for your architecture and ER diagram needs. Your feedback about the table placement in the ER diagram is noted, and we will work on enhancing this aspect for a better user experience.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Fantastic"
4.5/5
What do you like best about Cacoo?

I like Cacoo as the templates offered are easy to work with. It also looks very professional and well designed so that the end user has a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Some specific templates are not available yet, but I'm hoping that they will be in the near future. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and its templates.

Thank you for your feedback on adding more templates as well, we will share your feedback with our team. Please also find attached an article on creating custom templates in Cacoo, in addition to the ones available in our templates library.

See how Cacoo improved
Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Professional looking diagrams"
4.5/5
What do you like best about Cacoo?

It's easy to use, and still the outcome is very good-looking and a perfect fit for a great paper or presentation. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The free version is already okay for generating good diagrams, but is still limited in terms of exportability or functionalities. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a positive experience with Cacoo and it helps you to create great diagrams quickly.

Thank you for your feedback on the Free plan export file formats as well, our team will review and consider it.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"So much to offer for a great low price!!"
5/5
What do you like best about Cacoo?

Cacoo is Miro, Mural, and Whimsical without the higher price tag. Easy to use, easy to share and teach clients how to add comments, easy for non-technical staff members to figure out, and the best part...FRACTION of the price of the others that do the same thing...it is a no brainer: go with Cacoo!! Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Wish it had more templates like for database architecture and more sitemap options, but honestly, overall, I have no complaints. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and you find it easy to use and share with your clients.

Thank you for your feedback on adding more templates as well, our team will review and consider it.

Alexis M.
AM
Alexis M.
Mid-Market (51-1000 emp.)
"Easy flow builder tool"
4/5
What do you like best about Cacoo?

Cacoo is a very user-friendly flow builder tool. It works great for my team to share the page with a link. We like being able to turn the link on and off when we need to. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Zooming in and out and navigating the large page can be a little cumbersome. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo

Hi Alexis,

We're glad to hear that Cacoo is working well for your team and that you find it user-friendly. We appreciate your feedback about the zooming and navigating experience, and we'll take that into consideration for future improvements. Thank you for choosing Cacoo for your flow chart needs!

For help with Cacoo shortcuts like zooming and navigating, you can access this shortcuts help page:

https://support.nulab.com/hc/en-us/articles/8253435920665-Shortcut-keys

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"It is a very helpful tool for collaboration with the team"
4/5
What do you like best about Cacoo?

It lets me plan on a project collaboratively with my team. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

UI can be difficult at times i.e. connecting multiple shapes Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo and it helps you to collaborate on projects with your team.

Thank you for your feedback on Cacoo's UI as well, our team will review and consider them.

Questions about Cacoo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Juan David S.
JS
Juan David Silva Ortega
•
Last activity over 2 years ago

Do you plan to integrate elements associated with ML or AI?

RP
Robson Pinto
•
Last activity over 6 years ago

Where can I see gallery or videos with examples ?

Pricing Options

Pricing provided by Cacoo.

Free

Free

Pro

$6.00
Per Month

Team

Starting at $6.00
Per Month
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