Cacoo Reviews & Product Details

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo's intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo's user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently.

Seller

Nulab Inc.

Discussions

Cacoo Community

Languages Supported

English, Japanese

Solution Type

All-in-One

Overview by

Shinsuke Tabata

Pricing

Pricing provided by Cacoo.

Free

Pro

$6.00

Per Month

View More Pricing Information

Top-Rated Alternatives

Lucid Visual Collaboration Suite

View All Alternatives

User Insights

Average based on 235 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Cacoo Integrations

(6)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Tej P.

Team Lead iOS

Mid-Market (51-1000 emp.)

9/11/2024

"Cacoo: A Simple and Effective Tool for Collaborative Diagramming"

5/5

What do you like best about Cacoo?

Cacoo stands out for its user-friendly interface and easy-to-use design tools, making it accessible even for those with little to no experience in creating diagrams. It supports real-time collaboration, which is perfect for teams working remotely or brainstorming together. I also appreciate the variety of templates it offers for different types of diagrams, whether you're working on flowcharts, mind maps, or network diagrams. Sharing and embedding diagrams is smooth, and integrations with other tools like Google Drive and Slack are a plus. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The main drawback is that some advanced features, like more sophisticated diagram elements or exporting to certain formats, are only available in the paid version. Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo solves the problem of scattered ideas and unclear communication when working on complex projects. It allows me and my team to collaborate in real time, reducing miscommunication and speeding up the process of turning ideas into actionable plans. By providing easy-to-use diagramming tools and real-time sharing, it saves time and helps streamline project planning and visual communication. This is especially beneficial when working with remote teams, as everyone can contribute and stay on the same page without having to constantly share files or screenshots. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Tej,

Thank you for your review, we love to hear our customers opinion. Great to hear that Cacoo helps you with real-time team collaboration, and that you find our features and integrations to be very useful too.

Thank you for your valuable feedback on plans and features as well, our team will review and consider it.

Sophie P.

Babysitter

Small-Business (50 or fewer emp.)

4/30/2025

"Saved me for my psychology test"

5/5

What do you like best about Cacoo?

It helps to get all my ideas or all the content I need to know in one place and mapped out so I can see the connections and understand everything so much easier. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

That the templates come with writing in them, it is just an extra step to get rid of all of the writing. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

edit

Dear Sophie,

Thanks for your review! We're happy to hear Cacoo is helping you learn visually and stay organized—it’s great to know it’s supporting your studies. We appreciate the note about template text and will keep that in mind as we improve! Thank you again for your review!

Eugenia R.

Innovation and strategy senior consultant

Mid-Market (51-1000 emp.)

5/5/2025

"Great product!"

5/5

What do you like best about Cacoo?

That is intuitive and really easy to use Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Nothing! I have still not found anything I dislike Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

edit

Dear Eugenia,

Thanks so much for your kind words! We're glad to hear Cacoo's intuitive design is helping you with diagrams and visual prototyping. It's great to know you're enjoying the experience! Thank you for your review.

Mike R.

Marketing and CX manager

Small-Business (50 or fewer emp.)

2/14/2025

"Excelent, easy to use"

5/5

What do you like best about Cacoo?

It gets the job done for a very fair price. Im using it for years and still love it. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Mike,

Thank you for your review! Great to hear that Cacoo helps you with organization and flow charts, and that you find it easy to use.

Thank you for your feedback on the login process as well, our team will review it.

Manu A.

Customer Relationship Management Lead

Small-Business (50 or fewer emp.)

9/11/2024

"Cacoo offers excellent value for your money."

2.5/5

What do you like best about Cacoo?

I have been using this tool for my business, and I must say, its ease of use and implementation are outstanding. The interface is intuitive, allowing me to get started quickly without a steep learning curve. I frequently utilize it for various tasks, and it has consistently met my needs.

The range of features is impressive, covering everything from basic functionalities to more advanced options that enhance productivity. Integration with other tools is seamless, making it easy to incorporate into my existing workflows. Overall, I highly recommend this tool for anyone looking for a reliable solution that is both user-friendly and feature-rich. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

One downside of Cacoo is that its advanced features can be overwhelming for new users, Review collected by and hosted on G2.com.

What problems is Cacoo solving and how is that benefiting you?

Cacoo addresses several key problems, such as the need for effective collaboration and visualization in team projects. By providing intuitive diagramming and real-time collaboration features, it benefits users by streamlining communication, enhancing productivity, and making complex ideas easier to understand. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Manu,

Thank you for your detailed review! We are delighted to hear that you find Cacoo interface intuitive, and that the features that we offer help you with effective team collaboration and projects visualization.

Thank you for your feedback on new users experience and features as well, our team will review and consider it.

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

5/1/2025

"Cacoo is such a great software"

5/5

What do you like best about Cacoo?

Cacoo helped me create a great mind map. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

That I had to pay to unlock more features. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

edit

Dear customer,

Thank you for the great review! We're glad Cacoo made it easy to complete your assessment and create a great mind map. We appreciate your thoughts on upgrading to unlock more features—We'll be sure to pass this feedback along to our team for review. Please feel free to reach out to us if you have any questions or comments going forward at: https://nulab.com/contact/

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/1/2025

"Cacoo Review"

4/5

What do you like best about Cacoo?

Online based collaborate diagram tool. Mainly useful features, pre designed templates and integrations for google drive, etc.. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The diagram is suitable for organizing work into organizational units and sharing work, but it feels difficult to use lightly as an individual. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

edit

Dear customer,

Thank you for your review! We're glad you found Cacoo’s templates, collaboration tools, and integrations useful. We appreciate your note on individual use—it's helpful as we work to make Cacoo more versatile for all users. Please feel free to reach out to us if you have any questions or comments at: https://nulab.com/contact/

Arlynn D.

Director

Small-Business (50 or fewer emp.)

2/18/2025

"The software has been very helpful as I explore ways to support my research efforts."

5/5

What do you like best about Cacoo?

The upside is that it is very user-friendly and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I did have to try and make sense of codes. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Arlynn,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that Cacoo helps you with collaboration, and that you find it to be very user-friendly and intuitive.

Thank you for your feedback on the codes as well, our team will review it. Furthermore, please see the link to our Code-to-Graph feature attached, that you might find helpful.

See how Cacoo improved

Verified User in Research

Small-Business (50 or fewer emp.)

5/8/2025

"Easy to use. Helped me finish my college project."

3.5/5

What do you like best about Cacoo?

Easy too use. Don't have to pay for everything and doesn't have unbearable ads Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Doesn't look very fun looks very simple. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Customer,

Thank you for your review! It's great to hear that you find Cacoo easy to use, and that it helps you to create college projects quickly and at low cost.

Thank you for your feedback on the Cacoo's UI as well, our team will review it.

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

2/10/2025

"Been using Cacoo for about 10 years to create everything from process workflows to mockup screens."

5/5

What do you like best about Cacoo?

Intuitive and easy to use User Interface. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Can't think of anything right now as the tool continues to show it's worth. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

edit

Dear Customer,

Thank you for your review, we love to hear our customers feedback. It's great to hear that you have such a positive experience with Cacoo, and that you find it intuitive and easy to use.

Thank you for taking the time to review our product as well.