Buildium Reviews & Product Details

Buildium is property management software built for the way the business is changing. As portfolios grow, teams are balancing more complexity, higher expectations, and new opportunities to use AI and automation in smarter ways. Buildium brings the essential work of property management into one connected platform and gives teams more ways to adapt as their business evolves. The core platform supports the work property managers rely on every day, including accounting, leasing, maintenance, payments, and communication. Building on that foundation, Buildium brings AI, automation, and customization together to change how that work gets done. Lumina AI is at the center of that experience. It brings practical AI tools directly into the workflows property managers already use. Write with AI helps draft and refine communications. AI Bill Scan turns invoice details into draft bills for review. AI Assistant provides in-product guidance, while Lumina AI Workforce helps move operational work forward across areas such as leasing, maintenance, accounting, and resident experience. Automation helps teams create more consistent workflows and keep work moving across the business. Customization gives them room to shape Buildium around the way they operate. And when the business needs more, the Buildium Marketplace makes it easy to extend the platform with a broad range of partner solutions, while the Open API gives teams even more flexibility to connect the tools they rely on. And the impact can be significant. Buildium has helped customers achieve 80% faster invoice processing and spend 79% less time updating data manually. Those results show what’s possible when AI, automation, and strong workflows come together in the right places. Whether you manage residential rentals, community associations, commercial properties, or a mixed portfolio, Buildium is designed to help you run the business you have today and keep adapting for what comes next. Plans start at $65 per month, with a 14-day free trial and no credit card required.

Seller

Buildium

Discussions

Buildium Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ivy Hou

Used by CommerceV3 and 2 others

Beta

Pricing

Pricing provided by Buildium.

Essential

Starting at $65.00

Per Month

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Buildium Integrations

(15)

Verified by Buildium

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Buildium Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Buildium, and what problem is it built to solve?

Buildium is property management software designed to help teams manage more of their business in one place. It brings core property management tools together with AI, automation, and customization, and supports residential rentals, community associations, commercial properties, and mixed portfolios.

What languages does Buildium support?

Buildium supports 1 language: English.

What company sizes and industries is Buildium the best fit for?

Buildium is most strongly represented among small businesses and users in real estate, with accounting also represented.

Company size: Small Business (50 or fewer employees).
Industry: Real Estate is the main cluster, with Accounting also represented.

How long does it take to implement Buildium across a team?

Buildium implementations most often reach go-live in under a month, though some teams report longer rollouts.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also commonly reported
3–6 months	Less common

What customer support options does Buildium provide, and how do users find the overall support experience?

Buildium provides self-service help through FAQs and a knowledge base, along with direct support through chat, email/help desk, and phone. The support experience is mixed: users value knowledgeable, patient help and useful guidance, while others describe slow replies, difficulty reaching an agent, or inconsistent email responses.

What is the experience like for teams switching to Buildium from another tool?

Switching to Buildium often means moving from another property management platform or a collection of accounting and manual tools into a system that brings more day-to-day work together. Users moving from products such as AppFolio, Yardi, Propertyware, and Rentec describe seeking easier navigation, stronger property-management workflows, more useful support, or better value; some find setup and data transfer take effort, while others find onboarding and the transition straightforward.

What features or capabilities could make Buildium even more useful?

Buildium could be more useful with stronger customization and smoother workflows in areas users handle every day.

Offer more flexible reporting, including easier customization of fields, layouts, and exported data.
Expand mobile capabilities so teams can complete more administrative and property tasks away from a desktop.
Make maintenance and task workflows easier to coordinate, with clearer progress tracking and related work grouped together.
Provide more options for integrations and financial data connections to reduce duplicate entry across systems.

G2 reviews are authentic and verified.

Here's how.

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/6/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Love this Site"

5/5

What do you like best about Buildium?

It is so easy to use. Everything is literally self explainable and it helps to manage everything. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I love everything about it. There really is nothing to dislike about it. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review! It's great that Buildium's been able to solve for your paperwork and payment issues.

Leslie M.

Property Admin

Small-Business (50 or fewer emp.)

8/6/2024

"I changed from Appfolio to Buildium and it was the best decision!!"

5/5

What do you like best about Buildium?

First and foremost, Buildium has LIVE people that answer your questions and the service number is clearly listed on the website. This system is so easy to use and the "extras" are explained very well. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I have not found any real downsides, other than there are some features that I would like to change or adjust. On the whole, this is a great system. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/6/2025

"User friendly and really makes managing our properties seamless and efficient."

5/5

What do you like best about Buildium?

The mobile app and ability for residents to make maintenance requests as well as payments are all great! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

That I can't update my individual properties with announcements Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review! We love hearing about how Buildium makes tasks easier.

For the Announcements feature, you can select specific properties to send an announcement to. Feel free to check out our support article "The Announcements Feature in Buildium" in our support library, which you can access through your Help & Support menu.

See how Buildium improved

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/11/2025

"My Buildium Experience"

5/5

What do you like best about Buildium?

Everything is just a click away. No more pulling out physical file drawers and searching through papers. Easy to use. Number of features and integration of these features. Love the text communication integration. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Unable to reprint 1099. Only one email can be used for each vendor, landlord, tenant. So if a landlord is also a vendor we cannot use their main email. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

We understand that having a digital all-in-one platform is important, and we're happy to see you're seeing that benefit!

For 1099 reprints, you can indeed order reprints. Check out our support article to see how.

And it sounds like you'd like an option for alternate email addresses for entities with more than one role. Let our dev team know about this and provide details by going to the "Suggest a Feature" page in your Help & Support menu.

See how Buildium improved

Dale Y.

Small-Business (50 or fewer emp.)

2/6/2024

"Excellent property management system for 10 to 100 units"

4/5

What do you like best about Buildium?

As one who writes up a lot of leases, having a flexible e-signature process has worked very well for us. Easy to add additional PDFs and Word documents, and mark the appropriate fields. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There are some strange things you need to do where I had to call in their technical support to implement their work-around; their phone support has just about always have come up with a solution to get what I needed done. Would not recommend their email support, it takes too long (often a day or two). Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Before we did everything by hand, and generating tax paperwork was a nightmare. Now it is just a few clicks to get everything done at tax time - a HUGE timesaver - and administering lease renewals and documenting it with each tenant is a breeze. (I am involved in a commercial property with a few dozen units.)

Building is well worth the modest cost, and they are continually improving the product. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Glad to see our support team has been so helpful to you, Dale! Thanks for your review.

Anupam R.

Quality Supervisor

Mid-Market (51-1000 emp.)

6/19/2024

"Me and my friends were looking for property particularly related to leasing"

4.5/5

What do you like best about Buildium?

The best feature which we explored and that helped us like a charm is the way its all in one feature, we were looking for leasing property but the software is designed so well that we ended up navigating things that were not related to leasing and those smooth navigation through one property to another helped us gaining a lot of market knowledge and the prices Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There is no such downside for this but if I have to mention something I'll probably mention about one glitch we observed that in starting first clicks on the website worked a bit slower or I'll say it was not running properly Review collected by and hosted on G2.com.

Philip E.

Small-Business (50 or fewer emp.)

5/8/2024

"Not User Friendly"

1/5

What do you like best about Buildium?

Historical data and central information center. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

No place to put pictures, notes, etc. for overall property. Thought about creating a Unit for the property, but then that affects the performance metrics. Inspection reports are not user friendly for me. I'm the construction manager that remotely determines what repairs and improvements need to be done. I'd like to be able to review the pictures sequentially, not have to back out and then pick another picture. Pictures are blurry unless the person taking the pictures holds the camera still for several seconds after taking the picture. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review, Philip. If you aren't an administrator on your Buildium account, the kind of information you can add to a property may be limited by the user role you were assigned by one your the administrators. If that is the case, we recommend reaching out to your management to see what kind of access you have.

If you ARE an administrator on your Buildium account, you can add pictures, notes, relevant files, and other information when you are on a specific property's record by clicking on it from the Properties page in the Rentals menu. For pictures, you should see an "Upload picture" link below the default image. Scrolling down from there, you will find a Notes section, Files section, and more. You can get more detailed guidance from our customer care team, which you can contact through your Help & Support menu.

I hope that helps!

Debbie A.

Small-Business (50 or fewer emp.)

5/7/2024

"Easy to use and very user friendly"

5/5

What do you like best about Buildium?

I like the fact that I can keep track of all accounting and rent payments. Also keeps track of all the tasks that I have to take care of. Easy to use to communicate with tenants and condo owners. Just very easy to use. Customer service is also always very helpful. I like this CRM a lot. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Sometimes I have to wait to talk to someone. The call back feature is great. If you miss the phone call though you have to call back. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review, Debbie! It make us happy to see how Buildium has been easy to use, which definitely makes like easier for you.

Brandi B.

Owner

Small-Business (50 or fewer emp.)

8/8/2024

"Buildium is amazing."

5/5

What do you like best about Buildium?

All in One Stop for Property Management. Customer Support is beyond anything we experienced in the other Property Management portal we used prior. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Not having a chat feature. Having to submit a ticket when after hours. Review collected by and hosted on G2.com.

Gem B.

Accountant

Small-Business (50 or fewer emp.)

8/9/2024

"Building Experience as Accountant"

5/5

What do you like best about Buildium?

Bank Reconciliation can a friendly user. A customer support account where in you can receive a notice or email from your tenants Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Not available in other countries Limited or no Integration with other applications Review collected by and hosted on G2.com.