Buildium Reviews & Product Details

Buildium is property management software built for the way the business is changing. As portfolios grow, teams are balancing more complexity, higher expectations, and new opportunities to use AI and automation in smarter ways. Buildium brings the essential work of property management into one connected platform and gives teams more ways to adapt as their business evolves. The core platform supports the work property managers rely on every day, including accounting, leasing, maintenance, payments, and communication. Building on that foundation, Buildium brings AI, automation, and customization together to change how that work gets done. Lumina AI is at the center of that experience. It brings practical AI tools directly into the workflows property managers already use. Write with AI helps draft and refine communications. AI Bill Scan turns invoice details into draft bills for review. AI Assistant provides in-product guidance, while Lumina AI Workforce helps move operational work forward across areas such as leasing, maintenance, accounting, and resident experience. Automation helps teams create more consistent workflows and keep work moving across the business. Customization gives them room to shape Buildium around the way they operate. And when the business needs more, the Buildium Marketplace makes it easy to extend the platform with a broad range of partner solutions, while the Open API gives teams even more flexibility to connect the tools they rely on. And the impact can be significant. Buildium has helped customers achieve 80% faster invoice processing and spend 79% less time updating data manually. Those results show what’s possible when AI, automation, and strong workflows come together in the right places. Whether you manage residential rentals, community associations, commercial properties, or a mixed portfolio, Buildium is designed to help you run the business you have today and keep adapting for what comes next. Plans start at $65 per month, with a 14-day free trial and no credit card required.

Seller

Buildium

Discussions

Buildium Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ivy Hou

Used by CommerceV3 and 2 others

Beta

Pricing

Pricing provided by Buildium.

Essential

Starting at $65.00

Per Month

View More Pricing Information

Buildium Integrations

(15)

Verified by Buildium

Show More Integrations

Buildium Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Buildium, and what problem is it built to solve?

Buildium is property management software designed to help teams manage more of their business in one place. It brings core property management tools together with AI, automation, and customization, and supports residential rentals, community associations, commercial properties, and mixed portfolios.

What languages does Buildium support?

Buildium supports 1 language: English.

What company sizes and industries is Buildium the best fit for?

Buildium is most strongly represented among small businesses and users in real estate, with accounting also represented.

Company size: Small Business (50 or fewer employees).
Industry: Real Estate is the main cluster, with Accounting also represented.

How long does it take to implement Buildium across a team?

Buildium implementations most often reach go-live in under a month, though some teams report longer rollouts.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also commonly reported
3–6 months	Less common

What customer support options does Buildium provide, and how do users find the overall support experience?

Buildium provides self-service help through FAQs and a knowledge base, along with direct support through chat, email/help desk, and phone. The support experience is mixed: users value knowledgeable, patient help and useful guidance, while others describe slow replies, difficulty reaching an agent, or inconsistent email responses.

What is the experience like for teams switching to Buildium from another tool?

Switching to Buildium often means moving from another property management platform or a collection of accounting and manual tools into a system that brings more day-to-day work together. Users moving from products such as AppFolio, Yardi, Propertyware, and Rentec describe seeking easier navigation, stronger property-management workflows, more useful support, or better value; some find setup and data transfer take effort, while others find onboarding and the transition straightforward.

What features or capabilities could make Buildium even more useful?

Buildium could be more useful with stronger customization and smoother workflows in areas users handle every day.

Offer more flexible reporting, including easier customization of fields, layouts, and exported data.
Expand mobile capabilities so teams can complete more administrative and property tasks away from a desktop.
Make maintenance and task workflows easier to coordinate, with clearer progress tracking and related work grouped together.
Provide more options for integrations and financial data connections to reduce duplicate entry across systems.

G2 reviews are authentic and verified.

Here's how.

Mary K.

On site Manager

Small-Business (50 or fewer emp.)

2/13/2025

"A full company back end system that is easy to use"

5/5

What do you like best about Buildium?

I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It really is a one stop shop! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

When they go through updates sometimes they are extreme and you have to relearn how to use the system, Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review, Mary! We strive to be that one-stop shop for you, and it looks like we're succeeding!

Keep an eye out for our monthly newsletter that highlights the new releases each month and links to helpful resources to help adopt any new functionality.

Philip S.

Co-Owner

Small-Business (50 or fewer emp.)

Originally submitted 4/11/2023

"Using Buildium is one of the best decisions that we ever made in our business."

5/5

What do you like best about Buildium?

Integrated, complete, inexpensive, mobile, taylored to property management, helpdesk, powerful. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Missing a sandbox. Onboarding. Nothing else. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

You can't go wrong with a review title like that! Thanks, Philip! If you're still looking for some additional training, I recommend checking out Buildium Academy, if you haven't already.

Valerie P.

Office Manager

Small-Business (50 or fewer emp.)

8/6/2024

"Real Estate Firm Co Owner"

4/5

What do you like best about Buildium?

I love most aspects of the accounting portion. I love the ePay option and have a high amount of tenants who use it, bills section, easy to reconcile and keep books in order. I like the screening available for prospective tenants. The ability to grow our portfolio and keep everything organized means everything! I like the task and work orders section but look forward to improvements there. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There are some aspects that need to be improved and I try to add feature suggestions or sign up for one-on-one feedback sessions with Buildium. The task and work orders section gets a little daunting. I look forward to the day when they roll out upgrades like projects so you can track multiple tasks under one project. Often times with turnover, you can have 4-5 tasks associated with that one property. Some of the communication through tasks need improvement. We've sent our suggestions in. For the most part, Buildium is worth it even with the drawbacks we encounter. Review collected by and hosted on G2.com.

Alyssa B.

Real Estate Investor

Small-Business (50 or fewer emp.)

1/2/2025

"Lost all our data, gave false information, unhelpful"

0/5

What do you like best about Buildium?

There's not very many positives I can report about using Buildium after they caused us major losses. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

They told us we would have read-only access for 60 days after ending our account which was not true so we lost all our data. They also turned off tenant turner before our subscription ended and never turned it back on so we had no way of listing for the last month of use on our account which we paid for and were not reimbursed. Anytime I needed support they were unable to help or did not respond. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thank you for your review, Alyssa. To clarify our data retention policy, while data may be retained up to 60 days after deactivation we do not guarantee it. Per our Terms of Use, data may be deleted upon expiration or termination of services so we recommend exporting your data prior to your account's deactivation.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/5/2025

"It is intuitive."

5/5

What do you like best about Buildium?

The reports it generates and how the management and tenant interface interact. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Sometimes their customer support is unavailable. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review! Great to see you're enjoying the reports and having everything in one place. To clarify our customer care team's availability, the phones are on from 9am to 8pm ET, Mon - Friday. We observe most US Federal holidays, so phones will be unavailable on occasions like Memorial Day and Independence Day. However, we always have ticket support available 24/7/365.

Hope that helps!

Victoria T.

Business owner/operator

Small-Business (50 or fewer emp.)

6/10/2025

"Essential to the upkeep & progress of our business, Buildium is the backbone of our operations."

5/5

What do you like best about Buildium?

Almost everything run from a central s/w Review collected by and hosted on G2.com.

What do you dislike about Buildium?

We would like to see a bookings calendar Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review, Victoria! We pride ourselves on being your all-in-one PM software. For a booking calendar, check out Buildium Marketplace. You might just find a solution there that works for your business and integrates with your Buildium account!

Derrick B.

Property Manager

Mid-Market (51-1000 emp.)

6/16/2025

"Buildium is the future of PSM"

4.5/5

What do you like best about Buildium?

Its very user friendly, unlike its competitors. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Customer support and number of features. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for your review, Derrick! We're glad to be part of your business' success.

Neato H.

property manager

Small-Business (50 or fewer emp.)

2/14/2025

"Buildium Software Review for small landlords"

4/5

What do you like best about Buildium?

ease of use and organization, epay and tenant portal are very helpful for creating a big presence Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The phone application has limited features. More features from the website is desired. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

Thanks for taking the time to write, Neato! We're glad to see you're seeing great benefits with ePay and Resident Center.

Let us know what features you'd like to see on the mobile app by going to the "Suggest a Feature" page in your Help & Support menu.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/6/2025

"Loving it"

5/5

What do you like best about Buildium?

It is very user-friendly and allows you to find things easily in an intuitive way. It has many features that help us optimize processes, reducing the need for other systems, such as tenant screening or managing workflows directly within Buildium. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

cannot navigate from units back to properties or owners from the same screen. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

edit

We love you're loving it! Let us know how we can improve navigating from property to unit and back again by going to the "Suggest a Feature" item in your Help & Support menu.