--- title: Buildium Reviews meta\_title: 'Buildium Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 275 reviews by the users' company size, role or industry to find out how Buildium works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 275 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

### Buildium Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Buildium's **ease of use** and supportive resources crucial for efficient property management daily. [(27 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448579&qs=pros-and-cons#reviews)

Users value the **efficient tenant management** features of Buildium, enhancing organization and communication for property management. [(18 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446755&qs=pros-and-cons#reviews)

Users value the **efficient property management** features of Buildium, enhancing organization and improving tenant-owner communication. [(17 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448830&qs=pros-and-cons#reviews)

Users appreciate the **responsive customer support** from Buildium, making their property management tasks easier and efficient. [(13 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448212&qs=pros-and-cons#reviews)

Users value the **seamless rent collection** process, enhancing efficiency and ease of managing multiple properties effortlessly. [(13 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448036&qs=pros-and-cons#reviews)

Users find Buildium **lacking essential features** , causing frustration and inefficiencies in property management tasks. [(14 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446388&qs=pros-and-cons#reviews)

Users find **limited customization** options in Buildium, leading to frustrations with navigation and reporting difficulties. [(10 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448522&qs=pros-and-cons#reviews)

Users express frustration with **inefficient lease management and poor support** , complicating their overall experience with Buildium. [(8 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446474&qs=pros-and-cons#reviews)

Users experience **update issues** that disrupt functionality, requiring adjustments and leading to frustration during system changes. [(6 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1447442&qs=pros-and-cons#reviews)

Users find a **difficult learning process** with Buildium, necessitating many online courses to become proficient. [(5 mentions)](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1447462&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Buildium

##### 1. Ease of Use

Users find Buildium's **ease of use** and supportive resources crucial for efficient property management daily.
[
See 27 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448579&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Setup, Effective Leasing & Screening"

What do you like about Buildium?

I really enjoy using Buildium for its ease in posting rent and conducting screenings, which makes the management workflow smooth and efficient. I find

 ![Carlos R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos R.")
CR

Carlos R.

5.0/5

"Efficient Work Order Management with Buildium"

What do you like about Buildium?

I like that Buildium is easy to manage and use, enabling me to resolve issues quickly. Without Buildium, I would have to make phone calls, send emails

##### 2. Tenant Management

Users value the **efficient tenant management** features of Buildium, enhancing organization and communication for property management.
[
See 18 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446755&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Natearah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natearah A.")
NA

Natearah A.

3.5/5

"Effective Property Management with Minor Reporting Hiccups"

What do you like about Buildium?

I find Buildium to be an incredibly valuable tool for managing properties efficiently. It's easy for tenants to use and allows them to view their bala

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-Friendly Platform with Excellent Reporting and Support"

What do you like about Buildium?

Both the landlord and tenant platforms in Buildium are very user-friendly and well-designed for their intended purposes. It was easy to use and easy t

##### 3. Property Management

Users value the **efficient property management** features of Buildium, enhancing organization and improving tenant-owner communication.
[
See 17 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448830&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug M.")
DM

Doug M.

Small-Business (50 or fewer emp.)

4.5/5

"Buildium Makes Property Management Easy and Efficient"

What do you like about Buildium?

Buildium is a great tool we use daily in our property management. It is easy to get around in, has 99% of the features we need, and help is generally

 ![Nicole J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole J.")
NJ

Nicole J.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Platform That Simplifies Communication and Payments"

What do you like about Buildium?

Buildium is very user friendly for both staff members and our residents that use the platform. The ease of communication between staff and residents i

##### 4. Customer Support

Users appreciate the **responsive customer support** from Buildium, making their property management tasks easier and efficient.
[
See 13 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448212&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug M.")
DM

Doug M.

Small-Business (50 or fewer emp.)

4.5/5

"Buildium Makes Property Management Easy and Efficient"

What do you like about Buildium?

Buildium is a great tool we use daily in our property management. It is easy to get around in, has 99% of the features we need, and help is generally

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-Friendly Platform with Excellent Reporting and Support"

What do you like about Buildium?

Both the landlord and tenant platforms in Buildium are very user-friendly and well-designed for their intended purposes. It was easy to use and easy t

##### 5. Rent Collection

Users value the **seamless rent collection** process, enhancing efficiency and ease of managing multiple properties effortlessly.
[
See 13 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448036&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Setup, Effective Leasing & Screening"

What do you like about Buildium?

I really enjoy using Buildium for its ease in posting rent and conducting screenings, which makes the management workflow smooth and efficient. I find

 ![Nicole J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole J.")
NJ

Nicole J.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Platform That Simplifies Communication and Payments"

What do you like about Buildium?

Buildium is very user friendly for both staff members and our residents that use the platform. The ease of communication between staff and residents i

### 5 Cons or Disadvantages of Buildium

##### 1. Missing Features

Users find Buildium **lacking essential features** , causing frustration and inefficiencies in property management tasks.
[
See 14 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446388&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Comprehensive property management program with a few issues"

What do you dislike about Buildium?

Owner reports are confusing for them (in their portals). I wish the business accounting were more robust so I didn't have to separately use Quickbook

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Setup, Effective Leasing & Screening"

What do you dislike about Buildium?

I am concerned about errors occurring in certain screenings when using Buildium. This could potentially lead to issues in the leasing process or incor

##### 2. Limited Customization

Users find **limited customization** options in Buildium, leading to frustrations with navigation and reporting difficulties.
[
See 10 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1448522&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug M.")
DM

Doug M.

Small-Business (50 or fewer emp.)

4.5/5

"Buildium Makes Property Management Easy and Efficient"

What do you dislike about Buildium?

Buildium likes to add vendors without our blessing on occasion and isn't terribly friendly to competing vendors we might desire to utilize. They like

 ![Nicole J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole J.")
NJ

Nicole J.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Platform That Simplifies Communication and Payments"

What do you dislike about Buildium?

Lease renewals are not very easy and definitely no user friendly. The reporting is difficult and there is no excel upload integrations.

##### 3. Lease Management

Users express frustration with **inefficient lease management and poor support** , complicating their overall experience with Buildium.
[
See 8 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1446474&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Setup, Effective Leasing & Screening"

What do you dislike about Buildium?

I am concerned about errors occurring in certain screenings when using Buildium. This could potentially lead to issues in the leasing process or incor

 ![Nicole J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole J.")
NJ

Nicole J.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Platform That Simplifies Communication and Payments"

What do you dislike about Buildium?

Lease renewals are not very easy and definitely no user friendly. The reporting is difficult and there is no excel upload integrations.

##### 4. Update Issues

Users experience **update issues** that disrupt functionality, requiring adjustments and leading to frustration during system changes.
[
See 6 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1447442&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Donald D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donald D.")
DD

Donald D.

4.0/5

"Easy Navigation, Great for Property Management"

What do you dislike about Buildium?

The alert notifications and messages need improvement. They require updates for alerts and messages received from email and texts. Additionally, there

 ![Michelle .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle .")
M

Michelle .

Small-Business (50 or fewer emp.)

4.5/5

"Plugging with Buildium"

What do you dislike about Buildium?

There have been some upgrades which doesn't allow us to move from picture to picture in our move out reports. Once we click on the picture it takes yo

##### 5. Difficult Learning Process

Users find a **difficult learning process** with Buildium, necessitating many online courses to become proficient.
[
See 5 mentions
](https://www.g2.com/products/buildium/reviews?filters%5Bsentiment_snippet%5D=1447462&qs=pros-and-cons#reviews)

See Related User Reviews

 ![HOA N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HOA N.")
HN

HOA N.

Small-Business (50 or fewer emp.)

4.0/5

"Strong Support and Innovation, Needs Better Customization"

What do you dislike about Buildium?

I dislike the limited report customization in Buildium, as it restricts my ability to add or delete elements as needed. The initial setup of Buildium

 ![Gianna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gianna B.")
GB

Gianna B.

Small-Business (50 or fewer emp.)

5.0/5

"Buildium Makes Property Management Easy"

What do you dislike about Buildium?

There’s not much to dislike, but if I had to mention something, it would be that the mobile app could offer more of the same features available on the

 ![Jordan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan M.")
JM

Jordan M.

Client Support Specialist

Small-Business (50 or fewer emp.)

8/7/2025

"5-Star Review for Buildium"

5/5

What do you like best about Buildium?

Buildium has completely transformed the way we manage our properties. The platform is incredibly efficient and user-friendly, putting everything we need right at our fingertips—from lease management and rent collection to maintenance requests and financial reporting. It’s all there, and it works seamlessly.

One of the standout features is the built-in Help and Support section. Anytime we’ve run into questions or needed guidance, assistance was just a few clicks away. The support team is knowledgeable, responsive, and genuinely helpful.

We’ve also had the pleasure of working directly with the Buildium team, and they’ve been fantastic to work with—professional, approachable, and always eager to help us get the most out of the platform.

If you’re looking for a powerful, all-in-one solution for property management, I can’t recommend Buildium enough. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The only downside we’ve encountered so far is the current limitation on uploading certain PDFs, such as management contracts, for use with DocuSign. That said, we understand Buildium is actively working on expanding this functionality, which shows their commitment to continuously improving the platform. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium has been a game-changer for our business, helping to streamline and solve many of the hiccups we previously faced. With Buildium, all of our services are now housed within one centralized platform, making it incredibly easy for both our team and our clients to access everything they need—whether it’s creating maintenance work orders, viewing client statements, processing rent payments, or managing leases. Review collected by and hosted on G2.com.

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Response from Charlie Walsh of Buildium

[Editedit](https://www.g2.com/survey_responses/buildium-review-11509032/official_response/edit)

Thank you for the glowing review! We're thrilled to hear how Buildium has transformed your property management experience. It’s especially great to know the Resident Center and Help & Support features have been valuable for both your team and your clients.

We appreciate your note about PDF upload limitations with eSignature. And I've got GREAT news! We've recently expanded the scope of eSignature, and now you can use it for all sorts of documents—not just lease agreements! I've dropped a link to a support article for more details.

Thanks again for your kind words and recommendation!

[See how Buildium improved](https://help.buildium.com/hc/s/article/eSignature-for-Other-Documents)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Gianna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gianna B.")
GB

Gianna B.

Administrative Assistant

Small-Business (50 or fewer emp.)

8/7/2025

"Buildium Makes Property Management Easy"

5/5

What do you like best about Buildium?

Buildium makes day-to-day property management so much easier. I really like how everything is in one place—from tracking rent payments and sending out lease agreements to managing maintenance requests. The Resident Center is especially useful because it allows tenants to pay rent and submit requests online, which cuts down on back-and-forth communication. The accounting and reporting features are also very detailed, which helps a lot when managing multiple properties. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There’s not much to dislike, but if I had to mention something, it would be that the mobile app could offer more of the same features available on the desktop version. It’s great for checking basic info or approving requests on the go, but a few more tools would make it even more convenient. Also, the platform has a bit of a learning curve at first—but once you get used to the layout, it becomes very efficient to use. Overall, any drawbacks are minor compared to how much Buildium helps streamline property management. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium helps solve the biggest challenges of property management—especially staying organized and keeping communication clear with tenants. It centralizes everything from rent collection to maintenance tracking, so I no longer have to juggle multiple spreadsheets, emails, or paper records. Tenants can easily pay rent and submit maintenance requests online, which saves a lot of time and reduces misunderstandings. It also simplifies lease renewals and accounting, making monthly reporting and tax prep much easier. Overall, it helps me stay efficient, professional, and less stressed. Review collected by and hosted on G2.com.

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Response from Charlie Walsh of Buildium

[Editedit](https://www.g2.com/survey_responses/buildium-review-11508532/official_response/edit)

Thank you for your thoughtful review! It’s great to know the Resident Center and our accounting tools are making a real impact across your properties.

We appreciate your feedback on the mobile app. If you have ideas for additional mobile features, we encourage you to submit them through the Suggest a Feature page in the Help & Support menu—your input can help shape future updates.

Thanks again for sharing your experience and helping others understand the value Buildium brings to property management!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Laura T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura T.")
LT

Laura T.

Assistant Property Manager

Small-Business (50 or fewer emp.)

4/6/2026

"Easy to Use with All Settings in One Place"

5/5

What do you like best about Buildium?

Ease of use and all settings in one place Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Very heave for use with Windows, better used with MacOS Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Linking with partners, vendors and adding projects to tasks Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/13/2025

"User-Friendly Platform with Excellent Reporting and Support"

4.5/5

What do you like best about Buildium?

Both the landlord and tenant platforms in Buildium are very user-friendly and well-designed for their intended purposes. It was easy to use and easy to integrate. I specifically like the reporting, ledgers, and ease of understanding if tenants are up to date on rent. When using features that aren't necessary on a regular basis, it's easy to find answers through Q+A or customer support. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Please consider adding a maintenance tracker for properties. This is a suggestion I have mentioned before, and I truly believe it would be a valuable addition to your platform! Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

This platform allows us to store and manage all aspects of our rental properties in one place. It helps us stay organized, from handling leasing to managing current tenants, so we can easily track important details about both our tenants and properties. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Carlos R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos R.")
CR

Carlos R.

Project Manager

2/12/2026

"Efficient Work Order Management with Buildium"

5/5

What do you like best about Buildium?

I like that Buildium is easy to manage and use, enabling me to resolve issues quickly. Without Buildium, I would have to make phone calls, send emails, and do other research, so it's a significant time-saver. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Probably sometimes it's slow but I'm not sure if it's the page itself, or probably my location, phone, or internet. Not 100% sure. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

I use Buildium to find information about work issues I need to resolve. It's easy to manage and use, resolving issues quickly without the need for phone calls or emails. Review collected by and hosted on G2.com.

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Response from Charlie Walsh of Buildium

[Editedit](https://www.g2.com/survey_responses/buildium-review-12352846/official_response/edit)

Thanks for your review, Carlos! We've been making communications updates pretty steadily over the years, and it's wonderful to see it's making an impact!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mattie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mattie R.")
MR

Mattie R.

1/13/2026

"Effortlessly Streamlines Property Management"

5/5

What do you like best about Buildium?

I like how Buildium makes it easy to navigate the system. The emailing and communication tool is valuable because I can send out mass messages to all of the tenants, and it efficiently pulls up the category of people I'm trying to talk to without me having to search each individual person. Honestly, I like everything about Buildium, and I can't really think of any areas for improvement right now. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

i like everything Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium helps me with updating tenants' ledgers and renter's insurance. It makes navigating the system easy and allows me to send mass messages to tenants effortlessly by categorizing recipients automatically. Review collected by and hosted on G2.com.

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Response from Charlie Walsh of Buildium

[Editedit](https://www.g2.com/survey_responses/buildium-review-12208172/official_response/edit)

Thanks for the kind words, Mattie! We appreciate your partnership.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

PS

philip S.

Owner

Small-Business (50 or fewer emp.)

11/11/2025

"Buildium review"

4.5/5

What do you like best about Buildium?

Integration of all modules............... Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Lack of test environment ...................................... Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium is a great tool for us. Review collected by and hosted on G2.com.

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4/14/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SG

Sharon G.

Director of Leasing and Marketing

Small-Business (50 or fewer emp.)

1/5/2026

"Effortless Training and User-Friendly Interface"

5/5

What do you like best about Buildium?

Easy and user friendly interface; easy to train new employees on Buildium. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The text option. We had to disable the text option. Not good to give residents so many avenues to contact landlord because it creates more work for the team to check so many places for messages. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium is helping us keep all tenant maintenance requests and communication in one place. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/29/2026

"Solid Core Features"

3.5/5

What do you like best about Buildium?

It has all the basic functions I need from a property management software. It lets me keep accounting and financial information, track maintenance tasks, and create and pay work orders. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

It runs slowly, the new uploads make it difficult to quickly get task information. There are a bunch of work arounds with storing property information. Property pages could be better built out Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

The ability to manage properties through the software Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from User Profile

 ![HOA N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HOA N.")
HN

HOA N.

Comptroller/HR

Small-Business (50 or fewer emp.)

11/11/2025

"Strong Support and Innovation, Needs Better Customization"

4/5

What do you like best about Buildium?

I really appreciate Buildium’s customer support and technical team. They are consistently working on coming up with better versions of different modules, which greatly enhances my understanding of how the system works and identifies ways of improving it. This level of innovation and support in building functionalities makes the software very valuable to my community management tasks. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I dislike the limited report customization in Buildium, as it restricts my ability to add or delete elements as needed. The initial setup of Buildium wasn't very easy for my team. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

I use Buildium for automating community management, benefiting from excellent customer support and an innovative tech team that helps me understand and improve the system. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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