--- title: BugAware Reviews meta_title: 'BugAware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BugAware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 4 scale: '5' date_modified: '2026-08-09' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # BugAware Reviews **Vendor:** Jackal Software **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About BugAware BugAware provides software developers with an easy way to track and submit bugs, defects and enhancements during the development and maintenance of software applications. Project Managers and team leaders can monitor and assign development tasks and report on all aspects of custom defined software projects. ## BugAware Reviews ### 1. Easy to detect bugs, integrable with Okta **Rating:** 5.0/5.0 stars **Reviewed by:** Ronak K. | System Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 10, 2024 **What do you like best about BugAware?** It helps in analyzing the bugs at first level and second, I am a Okta user so over that it is available direclty as an integration, that is something really cool for me. Okta+BugAware makes the use easier compared to vanilla BugAware. Easy to Implement. Customer Support is not really good, a lot can be improved there. **What do you dislike about BugAware?** With advanced tools like Github CoPilot, it lacks the kind of User interface once will desire today and at the same moment, its pricing can be made more flexible to cater more users. **What problems is BugAware solving and how is that benefiting you?** Mostly it is being used alongwith Okta for tracking down the bugs and sometimes, suggestions/replacements provided by BugAware are helpful. ### 2. A Bug Tracking Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Parag G. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 01, 2024 **What do you like best about BugAware?** BugAware enables you to create bug reports, steps to reproduce and screenshot which hlep the developers to solve the issue. **What do you dislike about BugAware?** Depending on the subscription it may vary with functionality which could be expensive for small organization and as it stores the data on cloud so privacy issue may raised. **What problems is BugAware solving and how is that benefiting you?** It gives analyatics and reporting features that allowa the team to gain bug tracking process ### 3. BugAware Review **Rating:** 3.0/5.0 stars **Reviewed by:** Ahmad M. | WoW-Quality Automation specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 20, 2023 **What do you like best about BugAware?** 1. BugAware is an issue tracking system where bugs are tracked for software defects 2. It is categoriesed in Incident management tool 3. It's work on all web browser and MS windows 4. It's UI is not easy to use 5. The frequency of use is not user- friendly 6. It has many features but if we compare with other tools than we have tools better than BugAware **What do you dislike about BugAware?** It's not much effective. Developer need to work on application **What problems is BugAware solving and how is that benefiting you?** BugAware is solving problem of Defects locked and screenshots ### 4. Software solution for bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak R. | Infra Dev Specialist at Cognizant , Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 17, 2023 **What do you like best about BugAware?** BugAware is a complete bug tracking software solution hosting features found in all of its major competitors but ata very low cost. **What do you dislike about BugAware?** Through sofisticated interface, users can send helpdesk requests, tracks issues and bugs and manage teams with ease. And as of now everything looks good in BugAware **What problems is BugAware solving and how is that benefiting you?** It is mainly used for tracking the bugs at very low cost. It is a complete software solution for finding bugs and it has many features. - [View BugAware pricing details and edition comparison](https://www.g2.com/products/bugaware/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+19%3A36%3A18+-0500&secure%5Bsession_id%5D=89c3010f-8771-4344-94e9-79fdd47e0eaa&secure%5Btoken%5D=06e8cc3a4625fe8582951c105d115c5bcacf487e6ea4baf7b27396960ecdb554&format=llm_user) ## BugAware Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Bug Monitoring** - Analytics - Bug History - Data Retention **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions ## Top BugAware Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,162 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,587 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,461 reviews)