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Brandfolder Reviews & Product Details

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Brandfolder Reviews FAQs

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Last updated: Nov 04, 2026

What is Brandfolder, and what problem is it built to solve?

Brandfolder is used as a central library for organizing, finding, and sharing digital and brand assets. Teams use it to keep approved, current materials accessible to colleagues and external partners.

What languages does Brandfolder support?

Brandfolder supports 23 languages, including English, French, German, Spanish, Japanese, and others.

What company sizes and industries is Brandfolder the best fit for?

Brandfolder is used by positive-sentiment users across small, mid-market, and enterprise organizations, with activity spanning several industries. The most visible clusters include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Marketing and advertising, manufacturing, computer software, food and beverages, and nonprofit organizations.

How long does it take to implement Brandfolder across a team?

Implementation can be quick for teams with a straightforward setup, while larger libraries and migration or taxonomy work can extend the rollout. The most common go-live ranges include:
Time to go live Relative frequency
1–3 months Most common
3–6 months Also common
Under 1 month Common
6–12 months Reported less often
More than 12 months Reported occasionally

What customer support options does Brandfolder provide, and how do users find the overall support experience?

Brandfolder provides support through email, phone, and chat, with 24/7 live-rep support also available. The support experience is mixed: users value knowledgeable, helpful assistance and guided onboarding, while others describe slow responses, inconsistent follow-through, or difficulty getting technical issues resolved.

What is the experience like for teams switching to Brandfolder from another tool?

Switching to Brandfolder has often meant moving from general file-storage tools such as Dropbox, SharePoint, Box, and Google Drive, or from other DAM platforms. The change is driven by a need for more purposeful asset organization, easier search and sharing, stronger control over current versions, or a more approachable interface; users describe better self-service and a more centralized source for brand materials, though organizing and migrating a large library can take planning.

What tools and platforms does Brandfolder integrate with, and how do these integrations help users get more value from the product?

Brandfolder offers 2 listed integrations. The integrations named in use include:
  • Creative tools: Adobe InDesign and Canva.
These connections can make assets easier to access within creative workflows and reduce app switching; the Canva connection is appreciated, while experiences with Adobe-related integrations can vary in ease of use.

What features or capabilities could make Brandfolder even more useful?

Brandfolder could be more useful with a more intuitive, flexible experience for finding and managing assets. Recurring improvement requests include:
  • Make search and filtering more forgiving and easier for casual users to navigate.
  • Simplify bulk uploading, editing, and asset organization to reduce repetitive administrative work.
  • Expand customization for templates, sharing, and collaboration features such as boards and collections.
  • Provide clearer, more detailed reporting on asset usage.

How useful do Brandfolder users find its AI features in everyday use?

Brandfolder’s AI-assisted tagging and visual recognition can help speed up asset cataloging and make files easier to find, but the day-to-day value depends on the content and tagging needs. Users appreciate the time saved on broad visual categorization, while noting that tags can be inaccurate or too generic for specialized terms and may need manual review.
  • Automated asset organization: AI-assisted tagging and metadata suggestions.
  • Visual discovery: Image recognition and AI-supported search.

Is Brandfolder considered safe and secure for handling data?

Brandfolder is used to share approved assets with controls over who can access them, and users value being able to manage permissions and share assets securely. That can help teams avoid distributing outdated or unauthorized materials, though configuring fine-grained access can feel cumbersome and some users want more flexible controls.

Brandfolder Reviews (1,434)

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Reviews

Brandfolder Reviews (1,434)

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4.4
1,434 reviews

What do users say?

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Pros & Cons

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Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Brandfolder User review"
4/5
What do you like best about Brandfolder?

I like the ease of asset search and browsing Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

I dislike that it seems to want to combine the Brandfolders of several companies that are using this platform when I am searching. Also, when logging in to a companies Brandfolder, the identities are not kept separate. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"It's helpful but I could use a training course"
3/5
What do you like best about Brandfolder?

Easy to download and view docs. Notifications about docs come to my inbox. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

I don't find it easy to search for files. Maybe it's our naming conventions but again, this is where a course could help out. Review collected by and hosted on G2.com.

Dena M.
DM
Dena M.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Worth the Learning Curve"
4.5/5
What do you like best about Brandfolder?

It gives me a single place where I can store files that feed into other areas. Now I only have one place to update and all the others get updated when changes are made. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The search bar function isn't great and could be improved on. The Brand Guide editor is tedious. Nothing translates to mobile very well. I wish there was a little more flexibility with assets being password protected for some individuals but not others. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"It's been a great tool for our team and customers."
4/5
What do you like best about Brandfolder?

Being able to share collections with customers outside the organization. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Not being able to search text inside of PPT or see some of the other slides. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Good for what it does!"
3/5
What do you like best about Brandfolder?

Their compression rate on videos to size down to different formats is top notch. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The UI could be a little better. The tile look is getting outdated. Review collected by and hosted on G2.com.

Emily P.
EP
Emily P.
Associate Director of Copy
Small-Business (50 or fewer emp.)
"Huge step up from other DAMs"
3.5/5
What do you like best about Brandfolder?

BF is very organized, flexible, and easy to navigate once you get the gist. It's collection capabilities make it ideal for collaborating with non-creative teams, and it actually allows for organizing and pairing copy docs with their final designs. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The nesting capabilities are little rough and have a bit of a learning curve, but if you're willing to fiddle with them for a bit there's usually a solution to whatever you're trying to organize. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Digital Asset Management"
5/5
What do you like best about Brandfolder?

I find Brandfolder’s software easy to use. The metadata feature is especially helpful when searching for assets. It has been an effective way to keep things organized. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

I have not experienced any downsides of the software. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great tool for sharing content and marketing collateral"
5/5
What do you like best about Brandfolder?

I like the ability to organise content in categories that makes it simple to search. The snapshot tiles quickly help people to identify the pieces of content and what it relates to. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

If you have too many pieces of content sometimes it can take awhile to load the tiles of images. Review collected by and hosted on G2.com.

Andy C.
AC
Andy C.
Senior Director of Marketing and Demand Generation
Mid-Market (51-1000 emp.)
"Such a timesaver for our GTM team"
5/5
What do you like best about Brandfolder?

I love the self-service capabilities of the platform. It has been such a timesaver for the entire GTM team and me as a one-person marketing and sales enablement team. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The biggest issue for me is the lack of customization options in the base plan. Review collected by and hosted on G2.com.

Tony F.
TF
Tony F.
Director
Mid-Market (51-1000 emp.)
Originally submitted 11/22/2021
"Brandfolder - Good Solution, Getting More Expensive"
3/5
What do you like best about Brandfolder?

Brandfolder provides great feature/functionality & ease of use. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Would be nice if there was more integration with graphic design software workflow (e.g., Adobe CC). Pricing has continued to increase without adding additional features. Review collected by and hosted on G2.com.

Questions about Brandfolder? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Madison C.
MC
Madison Church
•
Last activity over 6 years ago

What is the best online proofing system that integrates well into the Brandfolder platform?

GU
Guest User

What is Brandfolder used for?

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