Generated from real user reviews
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Shahaan A.
Small-Business (50 or fewer emp.)
5.0/5
"Amazing Service"
What do you like about BotSpace?
I liked the UI and UX both, and they helped me with the Onboarding itself. Love it!
Kim n.
Mid-Market (51-1000 emp.)
5.0/5
"Fantastic tool!!"
What do you like about BotSpace?
It is user friendly, quick to navigate, assists me in saving time in group communications, I am able to quickly convey important information to my gue
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Shubham A H.
Mid-Market (51-1000 emp.)
4.0/5
"Good tool"
What do you like about BotSpace?
Support from Mr. Anmol is exceptional...
Abhi R.
Small-Business (50 or fewer emp.)
5.0/5
"Botspace is an exceptional WhatsApp marketing and automation tool!"
What do you like about BotSpace?
From the moment I started using Botspace, I’ve been thoroughly impressed by its intuitive interface, powerful features, and seamless user experience.
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Abhi R.
Small-Business (50 or fewer emp.)
5.0/5
"Botspace is an exceptional WhatsApp marketing and automation tool!"
What do you like about BotSpace?
From the moment I started using Botspace, I’ve been thoroughly impressed by its intuitive interface, powerful features, and seamless user experience.
Waqar A.
Small-Business (50 or fewer emp.)
4.5/5
"Good tool with automation and prompt customer support"
What do you like about BotSpace?
Good tool with automation and prompt customer support. Very helpful and supportive. Bulk messaging, scheduling, automation and workflows. Ease of Use,
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Izaac B.
Small-Business (50 or fewer emp.)
5.0/5
"bot.space is an amazing tool"
What do you like about BotSpace?
Facilities and integrations. You can make our job easiest in one screen.
Waqar A.
Small-Business (50 or fewer emp.)
4.5/5
"Good tool with automation and prompt customer support"
What do you like about BotSpace?
Good tool with automation and prompt customer support. Very helpful and supportive. Bulk messaging, scheduling, automation and workflows. Ease of Use,
See Related User Reviews
Shahaan A.
Small-Business (50 or fewer emp.)
5.0/5
"Amazing Service"
What do you like about BotSpace?
I liked the UI and UX both, and they helped me with the Onboarding itself. Love it!
Abhi R.
Small-Business (50 or fewer emp.)
5.0/5
"Botspace is an exceptional WhatsApp marketing and automation tool!"
What do you like about BotSpace?
From the moment I started using Botspace, I’ve been thoroughly impressed by its intuitive interface, powerful features, and seamless user experience.
See Related User Reviews
Waqar A.
Small-Business (50 or fewer emp.)
4.5/5
"Good tool with automation and prompt customer support"
What do you dislike about BotSpace?
All good so far. They can work on pricing a bit.
Shrijal T.
Small-Business (50 or fewer emp.)
4.0/5
"All in one WhatsApp Business Solution"
What do you dislike about BotSpace?
I think it is little costly for just WhatsApp chat bot
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Waqar A.
Small-Business (50 or fewer emp.)
4.5/5
"Good tool with automation and prompt customer support"
What do you dislike about BotSpace?
All good so far. They can work on pricing a bit.
Shrijal T.
Small-Business (50 or fewer emp.)
4.0/5
"All in one WhatsApp Business Solution"
What do you dislike about BotSpace?
I think it is little costly for just WhatsApp chat bot
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Fernando R.
Mid-Market (51-1000 emp.)
5.0/5
"The Best Whatsapp API Platform"
What do you dislike about BotSpace?
You can't delete channels by yourself so you need to contact customer support, which can take a while.I had to wait too much for support. I'm currentl
Prachi P.
Mid-Market (51-1000 emp.)
5.0/5
"Happy With BotSpace"
What do you dislike about BotSpace?
I’d like faster help when I have a problem. Waiting 24 hours is too long.
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Shubham A H.
Mid-Market (51-1000 emp.)
4.0/5
"Good tool"
What do you dislike about BotSpace?
Chat support team is not qualified enough to understand problems
Fernando R.
Mid-Market (51-1000 emp.)
5.0/5
"The Best Whatsapp API Platform"
What do you dislike about BotSpace?
You can't delete channels by yourself so you need to contact customer support, which can take a while.I had to wait too much for support. I'm currentl
See Related User Reviews
Fernando R.
Mid-Market (51-1000 emp.)
5.0/5
"The Best Whatsapp API Platform"
What do you dislike about BotSpace?
You can't delete channels by yourself so you need to contact customer support, which can take a while.I had to wait too much for support. I'm currentl
Prachi P.
Mid-Market (51-1000 emp.)
5.0/5
"Happy With BotSpace"
What do you dislike about BotSpace?
I’d like faster help when I have a problem. Waiting 24 hours is too long.
Facilities and integrations. You can make our job easiest in one screen. Review collected by and hosted on G2.com.
Sometimes we need to communicate with our leads in an unofficial WhatsApp and you can only connect the WPP API in bot.space. Review collected by and hosted on G2.com.
The smoothest onboarding was handled on their end. A quick and responsive support team is always available to resolve any queries. Special thanks to Anmol for helping with everything. Review collected by and hosted on G2.com.
I don't think so, there is a dislike of Botspace from my end. Review collected by and hosted on G2.com.
Support from Mr. Anmol is exceptional... Review collected by and hosted on G2.com.
Chat support team is not qualified enough to understand problems Review collected by and hosted on G2.com.
The chatbot has made it easier for us to monitor our communications with our clients and ensure that we can promptly reply to all our customers. We can ensure a standardised response without having deployed a dedicated resource. We can offload a lot from our admission counsellors and can automate the process. the issue in the next few weeks. Review collected by and hosted on G2.com.
I would wish for a data backup of the flows. Needless to say, Botspace is dedicated to serving us better and I am sure they will resolve the issue in a few weeks. Review collected by and hosted on G2.com.
I have personalized customer support to assist me in the onboarding process, it generates the reports I need, and it is a very easy-to-use platform. I had support during the implementation process, and I also think it has an excellent price-quality ratio.
It is a platform that the company uses daily to manage conversations with clients, send automatic appointment reminders, and provide post-sale follow-up. Review collected by and hosted on G2.com.
I would like it to be possible to integrate with Instagram, Facebook, and have all the Meta apps on a single platform. Review collected by and hosted on G2.com.
Implementation goes as easy as it can be. Same applies to CRM integrations. The User Interface is simple without much ado. No wasted time trying to find the most used options.
Talking about the Hubspot integration, there's no competitor. No blocked features by tier, no errors trying to connect it, easy automations configuration... tried several other Whatsapp services and this was the main deal breaker.
You get 5 seats for the Starter plan, 25 for Pro and unlimited in Business. All three plans have round robin assignment and all automation features unlocked with unlimited workflows.
This means you only have to upgrade plans when your business grows and not when you lack a feature that's essential for your messaging operations.
Customer support is great, always willing to help you quickly and amicably. Review collected by and hosted on G2.com.
You can't delete channels by yourself so you need to contact customer support, which can take a while.
I had to wait too much for support. I'm currently in Mexico and communications only started until 2:00 am CST. I've been told it was a temporal issue, so it might get better over time. Review collected by and hosted on G2.com.
BotSpace is the perfect tool to automate whatsapp messages and the support is top level Review collected by and hosted on G2.com.
it is simply exactly what I was looking for Review collected by and hosted on G2.com.
There are always here for anything we need, the app is great and my life is more easy with them :) Using it every day all day long and their integration to my hubspot CRM is great A lot of great things to do with, but in the same time very simple to use Great Support team ! Review collected by and hosted on G2.com.
only the catalogue in the API missing and they are working on it Review collected by and hosted on G2.com.
The speed and effectiveness of their support, the ease of connection and implementation. Review collected by and hosted on G2.com.
For the moment, nothing negative, it has always been effective. Review collected by and hosted on G2.com.
Good tool with automation and prompt customer support. Very helpful and supportive. Bulk messaging, scheduling, automation and workflows. Ease of Use, Ease of Implementation & Ease of Integration. Review collected by and hosted on G2.com.
All good so far. They can work on pricing a bit. Review collected by and hosted on G2.com.
