Boost AI Search & Discovery Reviews & Product Details

I like that Boost AI Search & Discovery is easy to use and integrates well with the Shopify ecosystem, especially with the Impulse theme. I also appreciate their good customer support and UI. Additionally, the initial setup was very easy, and I've had great support throughout. I believe it will provide a better experience to our customers even though we haven't published our store to the public yet. Big shoutout to the support team, especially Hanna, for the help and support. Review collected by and hosted on G2.com.

The ability to have unit pricing is not available in Boost AI Search & Discovery yet, and I hope to see it soon. The limitation to the number of metafield we could use and the number of filter trees is a con, although they have the feature to buy more if needed. One other issue I found is the limit of 30 filters per filter tree, which can be a problem for bigger stores with more product data, and there is no way to increase that number! Review collected by and hosted on G2.com.

I appreciate Boost AI Search & Discovery for its compatibility with Sparklayer, which enhances my catalog views seamlessly. The software's outstanding filtering and search options are incredibly efficient, providing fast results that are essential for my workflow. I also highly value the support team (Max and Hannah), as they consistently provide great help, making the initial setup process easy and stress-free. Their continuous support ensures that I can rely on the software effectively. Overall, I find the integration with additional tools like product labels, Sparklayer, and wishlist extremely beneficial, contributing to a comprehensive and connected user experience. Review collected by and hosted on G2.com.

I find the updates for Boost AI Search & Discovery slower than I would like. I believe that a faster update schedule could improve the product's functionality and address any existing issues more promptly. Review collected by and hosted on G2.com.

Boost made a noticeable impact from day one. Customers find what they’re looking for instantly—even with typos or vague searches—thanks to smart AI relevance. The merchandising features give us full control to boost or hide products, and the recommendation widgets (“frequently bought together,” “best sellers,” etc.) feel seamless and drive real sales. Setup was smooth, performance has been flawless through high traffic, and their support team is always fast, helpful, and knowledgeable. Review collected by and hosted on G2.com.

Honestly, very little to dislike. The platform is so feature-rich that it can take a little time to explore everything, but once set up, it runs smoothly without issues. Review collected by and hosted on G2.com.

Boost offers great functionality at a great price, and I’m running it on multiple websites. Their support team is easy to work with and usually responds quickly with an answer. Adding it to a site is straightforward, and the setup process is simple to complete. Review collected by and hosted on G2.com.

The support chat bot isn’t as helpful as I’d hoped. The merchandising tool also isn’t as robust as I would like, but we can still get a good amount done with it. Review collected by and hosted on G2.com.

I love how Boost AI Search & Discovery massively improves on the standard functionality that Shopify offers, enhancing our conversion rate, average order value, and overall customer experience. The support team is fantastic, friendly, and helpful. I appreciate the amount of customization, the diverse features, and the regular updates and improvements they roll out. The search bar offers features that allow better cross-sell opportunities and visibility to products we want to promote. The initial setup was incredibly easy, with a simple install and setup wizard. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Easy to use with plenty of configuration options. Support, when needed as always been first class - speedy and efficient. Review collected by and hosted on G2.com.

On the very rare occasions we've had any issues - it's been the seemingly slow synchronisation process. Review collected by and hosted on G2.com.

We first added Boost to Sendegaro back in June 2020, and it’s been part of our toolkit ever since. From the moment we flipped the switch, our customers found exactly what they were looking for—even when their searches included typos, odd phrasing, or really long product names. A few things that stand out:

- Rock-solid setup: We went live on Shopify in under an hour—no late-night code sprints required.

- Smarter results: AI-powered synonyms and typo tolerance mean fewer “no results” pages and more happy shoppers.

- Hands-on merchandising: Drag-and-drop rules let us spotlight seasonal collections, best-sellers, or restocks in seconds.

- Built-in insights: The search dashboards and term reports have uncovered best-selling items we never knew our customers wanted.

- Unfailing performance: Through five busy holidays, three site redesigns, and countless traffic spikes, Boost hasn’t missed a beat.

- Helpful support: The Boost team checks in regularly, shares optimization tips, reviews our rules, and keeps new features rolling out each quarter.

- Custom API: When we have over 1000+ smart collections and ever expanding catalog of brands, you need a solution where you can duplicate existing filters but give them specific put requests to change over a few conditions. They had a custom API setup for us within 2 weeks and we saved, I could honestly say, over 4+ months of admin work.

All told, Boost has driven a huge lift in conversion rate and made our catalog feel truly searchable—no matter how big it gets. Review collected by and hosted on G2.com.

I hate to complain, but if I’m honest:

- Indexing lag: On our largest bulk uploads (70K+ SKUs), it takes 10–15 minutes for updates to appear. We’ve learned to schedule big changes overnight.

- Filter templates: The default styling options are solid, but a few more pre-built layouts would be a welcome time-saver. (Custom CSS fixes the rest.)

Neither issue has ever slowed us down in a meaningful way.

- A native implementation: We would love to see BoostCommerce team to natively implement their filters to existing big themes so we can keep the tool bars and grid setup so everything looks aligned and in theme.

Neither issue has ever slowed us down in a meaningful way. Review collected by and hosted on G2.com.

I really like that the support is very responsive with Boost AI Search & Discovery and that they handle the necessary adjustments. It solves our problems faster, making the experience efficient. The simplicity of the product stands out to me, which is a huge plus. Review collected by and hosted on G2.com.

less flexibility when it comes to metafields Review collected by and hosted on G2.com.

Search -> Instant revenue

Collection pages -> Automatically sorted, everything built

Search -> Instant search + smart search

Good customer support, solves the technical with delivery

Translate option is sophisticated and we can get the max value out of it for our Turkish store Review collected by and hosted on G2.com.

A little bit hard to implement because it takes time. Review collected by and hosted on G2.com.

The client service is very reactive and always willing to help which is so reassuring and makes the process easy. They were able to guide me and reply to all my needs. They were truly pleasant in all their emails, warm and friendly. I deeply appreciate their clear and easy to implement instructions. They found solutions for all my requests in a smooth and easy manner. Review collected by and hosted on G2.com.

I am overall pleased, nothing I dislike at all Review collected by and hosted on G2.com.