BookingKoala Reviews & Product Details

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications. Pricing is per month. Support is offered via email.

Seller

BookingKoala

Discussions

BookingKoala Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Pricing

Pricing provided by BookingKoala.

Starter

$27.00

Flat Rate Per Month

Growing

$57.00

Flat Rate Per Month

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Top-Rated Alternatives

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User Insights

Average based on 36 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

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BookingKoala Integrations

(5)

Integration information sourced from real user reviews.

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CS

Chelsea S.

Independent Business Owner

Veterinary

Small-Business (50 or fewer emp.)

4/12/2018

"Work has been so much more simplified with BookingKoala"

5/5

What do you like best about BookingKoala?

I love how the software overall has a main focus of streamlining and simplifying/automating everything. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

It's not to dislike but there are so many options/features that in the beginning is a little overwhelming but after a few days of playing around you figure it all out. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

I would HIGHLY recommend using BookingKoala if you aren't already. Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

Growth is the main thing that BookingKoala has helped me with. Everything is easy to track for me and I can see where I am struggling based on the reports section. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hey Chelsea! Thank you for leaving us this fantastic review and if you ever need any help with features please feel free to ask!

SB

Scott B.

Business Owner

Environmental Services

Small-Business (50 or fewer emp.)

4/2/2018

"Awesome software"

5/5

What do you like best about BookingKoala?

The smart scheduling is something I've been looking for and couldn't find, until now! Google calendars? Gone! Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

Inputing a large amount of my customers was really the only pain but once they're in theres nothing I can say bad. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hey Scott, we are so ecstatic to hear that you have finally found a scheduling system that works for you!

HL

Holly L.

Owner

Veterinary

Small-Business (50 or fewer emp.)

4/17/2018

"BookingKoala is perfect for me and The Perfect Pups!"

5/5

What do you like best about BookingKoala?

For me and my business the provider login is amazing! All of my walkers get their own profile and it works great! Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

There are some features that I personally don't use so they just sit there but I am sure they are great for other businesses! Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi Holly, thank you for the kind words and we hope you continue to enjoy our platform!

UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/30/2018

"Great for small businesses"

4.5/5

What do you like best about BookingKoala?

I have found it easy to have my clients schedule appointments, change their appointments and cancel their appointments without having to call with confusion. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

It really is user-friendly. I haven’t had a lot of problems. Staff is easy to get a hold of if I have questions. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi there, thank you for taking the time to leave us a great review!

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/22/2018

"Private experience used in practice"

5/5

What do you like best about BookingKoala?

Used this through a past volunteer vendor as a customer and it’s amazing. It helps with appointment reminder and connecting with clients. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

Not well known yet, as other options are more utilized. However, I believe this is slowly changing! Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi there, thank you for taking the time to leave us a great review!