BookingKoala Reviews & Product Details

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications. Pricing is per month. Support is offered via email.

Seller

BookingKoala

Discussions

BookingKoala Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Pricing

Pricing provided by BookingKoala.

Starter

$27.00

Flat Rate Per Month

Growing

$57.00

Flat Rate Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 36 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

BookingKoala Integrations

(5)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

7/23/2018

"I don't need another software now that I found BK"

5/5

What do you like best about BookingKoala?

The amounts of features that come in BookingKoala is unmatched. I have gone from using multiple softwares at once to only using this. Automatic scheduling, marketing, follow-ups you really have it all here. Plus the customer service is the best I have experienced, if there is an issue they give me step by step instruction almost immediately. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

There are a few bugs here and there but they get resolved within 48 hours or so. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

You will not be disappointed when you start using BK, it may take a little bit to figure out how to use all the features and functions but once you get it you will fall in love with what you can do. Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

I had trouble converting customers that would come to my site and just check out the online booking I had with other softwares but they didn't have a cart abandonment feature. But with BK and Mailchimp my lists move automatically. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi there, thank you for taking the time to leave us this great review!

Stanley T.

Founder

Consumer Services

Small-Business (50 or fewer emp.)

7/15/2018

"Best software for automating your service business"

5/5

What do you like best about BookingKoala?

The amounts of features that this system provides for the user is amazing. You will not find another software for a service business better than this one. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

It goes hand in hand with what is great and that is all the features. There is so much to learn and play around with that it can be overwhelming at times but there are multiple sources to help you through it. (Help center, 24/7 customer service, Facebook community, etc) Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi Stanley, we appreciate you taking the time out of your busy day to leave us this fantastic review!

Hector V.

Independent Business Owner

Consumer Services

Small-Business (50 or fewer emp.)

9/4/2018

"It keeps everything in perfect order"

5/5

What do you like best about BookingKoala?

I love that I login to one software and I have everything I need all in one spot. No more spreadsheets, loose pieces of paper and missed calls. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

I didn't like the embedding the form onto my site because it is a lot of work and it is pretty complicated so I am waiting until the themes come out. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hello Hector, thank you for the kind words. We truly appreciate it!

Roberta A.

Business Owner

Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

5/30/2018

"I couldn't be happier with the experience!"

5/5

What do you like best about BookingKoala?

Being able to have my movers check their jobs on their own profiles is HUGE. Having the capabilities for everyone to have their own logins saves loads of time from answering phone calls or text messages. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

I am not so tech-savvy and there are so many options that take a while to learn and understand. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

If anyone wants a system in place to manage appointments and reduce work load then this is something that you should definitely look into. Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

I am saving so much time not having to answer phone calls and emails about scheduling that I can focus on growth. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hey Roberta, we are so happy to hear you and your movers love BookingKoala. Thank you so much for the kind words!

Lincoln N.

Founder & Owner

Automotive

Small-Business (50 or fewer emp.)

5/8/2018

"Really makes work simple"

5/5

What do you like best about BookingKoala?

The smart scheduling is by far the best feature because I don't have to worry about double bookings and manually changing the bookings. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

Switching over my client base into this new system was probably the biggest thing I didn't like. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

If you are looking for a system/software that will handle running your business 85% without needing someone there then you found it. My growth has SKYROCKETED Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

My main issue with my business was scheduling. I wanted a software that could eliminate double bookings for the same day without having to manually change the dates or contact the customer to switch the dates. The smart scheduling within BookingKoalas system does exactly that! Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hello Lincoln, we can't thank you enough for leaving us this awesome review!

Hazel D.

Certified Personal Trainer

Enterprise (> 1000 emp.)

5/16/2018

"My clients and I love this system"

5/5

What do you like best about BookingKoala?

Being a personal trainer I don't need much on my website but when my clients come to it and see that they can book their appointments from their own login and don't need to call or text me to reschedule or cancel, they absolutely love it. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

For me there are so many features that are not used but I still pay for. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

If you want a smart system to book your appointments without ever having to make sure they're not double booked this is what you need. Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

My calendar is organized so well and my clients will never double book for the same spot. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hello Hazel, we are so happy to hear that you and your clients love BookingKoala!

Kris R.

Owner

Hospitality

Small-Business (50 or fewer emp.)

4/6/2018

"Outstanding Software"

5/5

What do you like best about BookingKoala?

I am not sure if I can pick just one thing. I would have to say the reports or the rating system are some of the best options! Everything is simply great. BookingKoala is simply a great software and I will continue using it for as long as possible. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

There's not much to dislike, I have everything I could want and need! Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

If you are just starting off, have been in business a few years or have been running for a long time, BookingKoala will help your business grow so easily and efficiently. Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

The reports section allows me to track everything I did manually and I don't have to write anything down myself. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi Kris, thank you for leaving us such a great review as well as being a valued member of BookingKoala!

Simon B.

Independent Business Owner

Veterinary

Small-Business (50 or fewer emp.)

4/9/2018

"This makes business simpler"

5/5

What do you like best about BookingKoala?

The unassigned folder is a fantastic feature that if a job does not get picked up it goes there for someone to take it or if I need to I can assign it to someone specifically. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

It was a pain switching all of my client base into the software and adding all of my staff but after that was finished nothing was bad. Review collected by and hosted on G2.com.

Recommendations to others considering BookingKoala:

If you want to get rid of dozens of spreadsheets and calendars this is what you're looking for. Everything is done automatically for you when someone books a job! Review collected by and hosted on G2.com.

What problems is BookingKoala solving and how is that benefiting you?

I have reduced staff in my office and reduced my personal hours working but increased jobs and revenue. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hello Simon, thank you for leaving us such a fantastic review. If you ever need help with anything please let us know!

Petar K.

Founder

Cosmetics

Small-Business (50 or fewer emp.)

6/12/2018

"The value of this software is a home run"

5/5

What do you like best about BookingKoala?

I love the whole software combined, there is no one section of feature that I like more than another just because they are all fantastic. Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

I saw another review that I couldn't agree with more and that I didn't have this sooner. Review collected by and hosted on G2.com.

Response from Customer Support of BookingKoala

Hi Petar, we are so happy to hear that you love BookingKoala and all it has to offer!

Remus P.

Owner

Hospitality

Small-Business (50 or fewer emp.)

4/21/2018

"This helps streamline everything"

5/5

What do you like best about BookingKoala?

The mere fact that I save hundreds of thousands of dollars a year by having less office staff is by far the best thing that could come out of this. I had to let go of 4 full time staff members because I just simply didn't need them anymore. Fantastic stuff! Review collected by and hosted on G2.com.

What do you dislike about BookingKoala?

There's not much that I can say that I dislike. Review collected by and hosted on G2.com.