BookingKoala Reviews & Product Details

I have spent numerous hours/days working with scheduling softwares that have been subpar to say the least. BookingKoala has clearly made a name for itself quickly by being the best on the market hands down. I can strongly say you have it all under one roof when you sign up here. My providers even have noticed that this scheduler is better than what we have used in the past. Review collected by and hosted on G2.com.

It took me a while to find them that is my only drawback. I wish I could have had them sooner! Review collected by and hosted on G2.com.

I love it all, I looked for a software that would help me with scheduling and growth and that is exactly what I got when I found BookingKoala. The smart scheduling is a dream and I love how it requires no extra manual work once you set up the working hours and providers hours. Review collected by and hosted on G2.com.

There is nothing that I dislike, the only thing that I can mention is that little bugs that I find but those are resolved within a day or so. Review collected by and hosted on G2.com.

I was in the market for a software that would take care of all of my scheduling needs. I couldn't stand getting calls about quotes and never hearing from the customer again. The scheduling on BookingKoala takes care of everything once you set it up which doesn't take long. Review collected by and hosted on G2.com.

There are some features that are missing that I would like to have but I understand I can't have it all right away. Their account representative told me that some of my desired features would be added in the future. Fingers crossed! Review collected by and hosted on G2.com.

As much as I love all the big features that are in this software its the little ones that get me excited. I love how I can assign bookings that don't have a provider to them or send emails to all my providers to tell them to check the folder for a job that is close to being due. Review collected by and hosted on G2.com.

I wish that the themes were already out because my site needs a little (a lot) of updating and I don't want to go elsewhere to get a theme when I know they will be releasing their own. Review collected by and hosted on G2.com.

-Smart Scheduler

-Reports

-Ratings

-Provider Logins

-Gift Cards and Referrals Review collected by and hosted on G2.com.

It was tricky to embed the code for the forms on my site but they had someone from their development team install it for me after I struggled and it works great now, wish it was easier to take care of that. Review collected by and hosted on G2.com.

I love the customer support first and foremost, any time I have a problem I email or message over Skype and someone responds quickly and oh so very friendly. The degree of customer happiness they strive to get is unmatched. Now for the software...basically the whole thing is a goldmine for someone in the home cleaning industry and I'm sure in other industries but I can certainly vouch for home cleaning. My business has become so automated that I had to let go of 2 full time employees because they had nothing to do for me anymore. Review collected by and hosted on G2.com.

I wish that this software existed when I first started out. Review collected by and hosted on G2.com.

Something wonderful has happened and they've created a scheduling system (smart scheduling) that requires ZERO extra effort from the business. This allows the customer to book themselves, reschedule themselves, cancel themselves, and the best part of all is it doesn't double book or over book so once the spots are gone then I don't have to worry about someone booking for a filled time slot and having to call them back to cancel or reschedule. Review collected by and hosted on G2.com.

There were some bugs/glitches that I found but they weren't big and the customer support team helped get it fixed right away. Review collected by and hosted on G2.com.

The smart scheduling system that they have built is by FAR my favorite part of this entire software. I do enjoy literally all of the features that they have but if I had to pay only for the scheduling then I would still be happy. It literally requires 0 extra effort once its set up, unless you have to reschedule someone then its only a few clicks and DONE. Review collected by and hosted on G2.com.

I signed up thinking that the themes were already out but they are not as of right now. I was told they would be up within the next 8 weeks so thats fine by me. Review collected by and hosted on G2.com.

The provider logins are a godsend, I don't have to email or text my movers the day before to remind them of a job or to tell them about a job. They get text and email notifications to let them know they have a new job. They can also log in to their profile at any time to see upcoming jobs, past jobs, or see their payments. This also coincides with the smart scheduling, I don't have to worry about checking the calendar to see if we have jobs for that day and see if they're gonna double book. Review collected by and hosted on G2.com.

I am still used to doing everything my old way so I have to learn the system because it is very large, but if I don't understand something the customer support is always there to help. Review collected by and hosted on G2.com.

Setting up packages for my clients to book for on my website is fantastic, also the fact that they can add extras without having to speak to them is great. I have found problems in the past with someone who called from a long distance away needing my services, now with the location set up I put my radius that I service and that's it, they know right away if I will work with them or not. Review collected by and hosted on G2.com.

There is so much software for me as a photographer that I am not using so it just sits there but maybe I will find a way to implement it into my everyday life. Review collected by and hosted on G2.com.