Bloomerang CRM Reviews & Product Details

Donors aren't one-dimensional. They show up for your cause in different ways, sending signs of commitment that are easy to miss unless something's watching for them. That's why Bloomerang CRM, donor management software built for nonprofits, is different: every morning starts with recommended actions, so your next appeal lands, the donor who's quietly drifting doesn't slip away, and you make the bigger ask with the confidence to land it. Behind every recommendation is a full picture of that donor: their giving history, their engagement, and where they stand right now. Built-in intelligence from Penny, Bloomerang's AI fundraising partner, helps you interpret insights and guide next steps, while Engagement and Generosity Scores surface the right supporters at the right time. You don't have to go looking for it. It's already on your dashboard or your phone, wherever you're working, so the right relationship is never buried under someone else's spreadsheet. Bloomerang CRM is the foundation of the Bloomerang Giving Platform, the intelligent giving platform that connects fundraising, donor management, and volunteer engagement in one easy-to-use place. Every gift, interaction, and volunteer hour comes together, so your whole team works from the same picture of every supporter, instead of piecing it together across systems. The payoff is more confidence in every ask and more momentum in every relationship. Segmentation and follow-up happen automatically, so building your year-end appeal starts from momentum, not from scratch. The results show up in the data: the top 20% of nonprofits using Bloomerang CRM see an average donor retention rate of 64%, which is 1.5x the industry average of 43%. Bloomerang CRM helps you move faster and raise more, backed by 17 years of fundraising data and results from more than 24,000 nonprofits.

Seller

Bloomerang Giving Platform

Discussions

Bloomerang CRM Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marissa Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Bloomerang CRM Integrations

(15)

Verified by Bloomerang CRM

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Ryan G.

Community Engagement Director

Small-Business (50 or fewer emp.)

3/31/2026

"Easy Donor Tracking and Interaction Notes in One Place"

4/5

What do you like best about Bloomerang CRM?

The ease of tracking our donors and being able to leave notes with interactions is such a good tool. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Wish there was a better integration with QuickBooks Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi Ryan, thank you for sharing your experience! We’re glad to hear that Bloomerang is helping you easily track donor interactions and build meaningful relationships throughout the donor journey. Supporting that full lifecycle is exactly what we aim to do. We appreciate your feedback regarding the QuickBooks integration, which can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising!

Gina C.

Small-Business (50 or fewer emp.)

3/2/2026

"User-Friendly CRM with Top-Notch Support"

5/5

What do you like best about Bloomerang CRM?

I love how user-friendly Bloomerang CRM is. The customer service is top tier, and I don’t have to wait extended periods of time to get the support I need. They help immediately and solve any issues. The initial setup was very easy, and moving from doing everything manually to using Bloomerang CRM was a great upgrade for us. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wish Bloomerang offered point of touch service like PayPal does with Zettle. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi Gina, thank you for sharing your experience! We’re so glad to hear that Bloomerang has helped your team move away from manual processes and that the platform has been easy to set up and use. It’s also wonderful to know our support team has been responsive when you’ve needed help.

We appreciate your feedback about point-of-touch payment options as well. Feedback like this can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Insights like yours help us continue improving the platform and exploring new ways to support organizations like yours. Thank you for being part of the Bloomerang community!

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/20/2026

"Easy-to-Read, Intuitive CRM Experience"

4.5/5

What do you like best about Bloomerang CRM?

The CRM is easy to read and fairly intuitive. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Terminology is sometimes confusing. It could be helpful to have a click on definitions for terms. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi there, thank you for taking the time to share your experience with Bloomerang CRM! We're thrilled to hear it feels easy to read and intuitive, and it's great to know the postal address update has made a real difference in keeping your database accurate and comprehensive. We appreciate your feedback regarding terminology and in-context definitions, it's definitely something we'll take into consideration. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. You may find the Help Center (https://help.bloomerang.com/en/) or Bloomerang Support Chat to be helpful when identifying specific terminology! Thanks again for your review, and happy fundraising!

See how Bloomerang CRM improved

Colleen T.

Development Director

Small-Business (50 or fewer emp.)

8/8/2025

"Donor Management Made Easy"

5/5

What do you like best about Bloomerang CRM?

You know how some software feels like a headache to figure out? Bloomerang isn’t like that at all. From the moment I started using it, it just clicked. It’s easy, intuitive, and keeps my donor records organized. The reporting tools are a lifesaver — they help me quickly see how we’re doing and share our progress with the team and donors. Honestly, it takes the stress out of donor management so I can focus on what I love most: connecting with people and supporting our mission. When I have an issue, which is rarely, their customer support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wish Bloomerang's built-in email tool would more easily allow me to resend emails to donors who didn't respond to the first one. Review collected by and hosted on G2.com.

What problems is Bloomerang CRM solving and how is that benefiting you?

Keeping track of multiple donors, their giving history, communication preferences, and engagement levels can get overwhelming. Bloomerang centralizes all this data in one place, making it easy to manage and update. Keeping donors engaged over time can be a challenge. Bloomerang helps by tracking donor interactions and engagement scores, so I know when and how to reach out effectively. Bloomerang’s reporting tools make it easier to create and share meaningful reports, improving transparency and donor trust. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for your thoughtful review, Colleen! We're so glad that Bloomerang has been a helpful tool for managing donor records and streamlining processes. It’s great to hear Bloomerang's reporting is making your daily work easier, helping you focus on connecting with people and furthering your mission. Happy fundraising!

Kimberly B.

Office Manager

Small-Business (50 or fewer emp.)

7/31/2025

"Bloomerang has made our donor management simple and hassle-free"

5/5

What do you like best about Bloomerang CRM?

I love the charts and ease of creating reports. All the information is at my finger tips and simple to access in ways that are creative and easy to understand. Also, the customer support is excellent. From phone calls to the chat feature, I am always treated professionally and with kindness and my questions are answered quickly and clearly. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wish it were easier to build a customized report. I feel like it takes some time, and workaround, to get a report to be specific. For example, I can easily pull a report of donors with recurring gifts.. but what about donors who give monthly but aren't set up as recurring? I should be able to easily add those specific details to the report. Instead, I have to spend valuable time figuring out a way to adjust a report to be what I need. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for your detailed feedback, Kimberly! We're thrilled to hear you love our charts, reports, and customer support—it’s great to know these features are making a positive impact. Regarding customized reports, there is a template called "monthly donations" that should do exactly what you've described. If you have more questions about building reports, we encourage you to reach out to support@bloomerang.com for additional help with efficient report building. Thank you so much for trusting us to support your mission, and happy fundraising!

Jenifer B.

Executive Director

Small-Business (50 or fewer emp.)

7/24/2025

"We are blooming with Bloomerang!"

5/5

What do you like best about Bloomerang CRM?

We made the switch to Bloomerang almost 2 years ago and it was such a good decision. Bloomerang is an easy to use platform that is chock full of tools. I'm able to easily create email appeals, newsletters, and reports. We also tapped into Qgiv for our Peer To Peer event each spring and Qgiv has made the event easier to manage and more successful. As a donor database, I love the dashboard that identifies new donors, lapsed donors, and donors at risk, as well as year by year comparisons (by month) and snapshots of major events that we've had in the year. Bloomerang is ALMOST a one stop shop for us, and being a team of 1, that is priceless for our agency! Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I love Bloomerang, but wish we could create donation pages that aren't tied to other "arms" like Kindful or Qgiv. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you so much for your thoughtful and detailed review, Jenifer! We're thrilled to hear how Bloomerang has made a positive impact on your donor engagement and fundraising efforts, especially as a team of one. It's great to know that our fundraising tools have made such a positive impact on your donor management and events. We're here to continue supporting your success—thank you for being part of the Bloomerang family. Happy fundraising!

Paula M.

Development Operations Manager

Small-Business (50 or fewer emp.)

7/24/2025

"Simple to use and allows for easy customization"

4.5/5

What do you like best about Bloomerang CRM?

Love the ability to easily customize and creating a simple report is pretty straight forward, especially with the templates that are provided. Customer support is responsive and most of the time easy to follow the instructions. And I appreciate how easy it is to integrate with other platforms like Double the Donation and Qgiv. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

While I like the reporting features, there are some features in the db that I cannot directly pull into a report. Also, I'd like to receive consistent updates when there are bugs or issues. I don't feel that I get these updates consistently. It would also be great to be able to know which team member updates an account, not only the profile page, but on just about any page on the timeline (transactions, interactions, notes). Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi Paula, thank you for your thoughtful feedback! We're glad you find our customization, reporting templates, and integrations helpful, and we appreciate your kind words about our customer support. To see a history of bug fixes and system enhancements, you can always check out our Changelog page (https://bloomerang.co/change-log), or our Status page (https://bloomerang.statuspage.io/) for current incidents. We understand your concerns regarding reporting and automations, and a member of our support team will be reaching out to address them, or you are always welcome to contact us at support@bloomerang.com. Your input helps us make Bloomerang even better—thank you and happy fundraising!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/17/2025

"User-Friendly Interface and Insightful Dashboard"

4/5

What do you like best about Bloomerang CRM?

The interface is extremely user-friendly, making navigation simple and intuitive. The Summary serves as an effective dashboard, allowing users to easily view an overview of the constituent's giving activity.

The customer support has always been courteous and helpful. The implementation team communicated well everything that needed to happen and our data conversion was so much easier with their help. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I wish there were more options for customization. Additionally, I would appreciate the ability to update Donations, Interactions, and Notes by importing changes directly into existing records. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that you find Bloomerang’s interface intuitive and that the Summary dashboard gives you a clear view of constituent giving activity. It’s also great to know that our customer support and implementation teams helped make your onboarding and data conversion a smooth experience. We truly appreciate your insights around customization and data updates. Feedback like this is invaluable and can be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We’re honored to support your work in better understanding and serving your constituents through your programs and services. Thanks for being part of the Bloomerang community!

Zoe V.

Director of Development

Mid-Market (51-1000 emp.)

12/12/2025

"Bloomerang is genuinely my favorite CRM!"

5/5

What do you like best about Bloomerang CRM?

Bloomerang is phenomenal. I find the platform to be intuitive and user-friendly. I like the ease of adding constituents one-by-one, running reports, adding notes to constituent profiles, and updating addresses, as well as the convenience of the dashboard. Their customer service is also incredible. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Building our newsletter in the platform has been less intuitive than I would have hoped, but over all no major complaints. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you so much for your thoughtful review, Zoe! We love hearing that you find Bloomerang intuitive and easy to use. It’s wonderful to know that our customer service has made a positive difference for your team.

We also appreciate your feedback on the newsletter experience. If you ever need a hand, we offer dedicated resources to help you get the most out of Email Builder, including step-by-step articles in our Help Center, Communications group training, and our helpful support team you mentioned. Please don’t hesitate to reach out to support@bloomerang.com with any further questions. Thanks again for being part of the Bloomerang community, and happy fundraising!

See how Bloomerang CRM improved

Lisa W.

CFO

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/22/2025

"Great CRM with lots of features"

4.5/5

What do you like best about Bloomerang CRM?

Bloomerang is a great way to keep information regarding donors all in one location. Reporting has many options to get exactly the data that you need. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The way constituents and households work together is clumsy. Having to have 3 account numbers for a husband, wife, and household quickly increases your numbers, and billing is based on your numbers. Bloomerang Fundraising needs to be completely integrated with Bloomerang CRM instead of 2 complementary softwares. Users state that being able to filter out some items (mass emails, mass mailings) on the timeline would make it easier to find what you need. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your Bloomerang experience, Lisa! We're glad to hear you're finding our donor management and reporting features so valuable for getting the data you need and keeping it in one place. We also appreciate your honest thoughts on the areas we can improve. We are working hard to further integrate Bloomerang CRM and Fundraising softwares. If you have any further feedback, it can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks again for taking the time to share your valuable insight. Happy fundraising!

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What is Bloomerang used for?

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Debi Costello

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Last activity almost 4 years ago

I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?

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