Bloomerang CRM Reviews & Product Details

Donors aren't one-dimensional. They show up for your cause in different ways, sending signs of commitment that are easy to miss unless something's watching for them. That's why Bloomerang CRM, donor management software built for nonprofits, is different: every morning starts with recommended actions, so your next appeal lands, the donor who's quietly drifting doesn't slip away, and you make the bigger ask with the confidence to land it. Behind every recommendation is a full picture of that donor: their giving history, their engagement, and where they stand right now. Built-in intelligence from Penny, Bloomerang's AI fundraising partner, helps you interpret insights and guide next steps, while Engagement and Generosity Scores surface the right supporters at the right time. You don't have to go looking for it. It's already on your dashboard or your phone, wherever you're working, so the right relationship is never buried under someone else's spreadsheet. Bloomerang CRM is the foundation of the Bloomerang Giving Platform, the intelligent giving platform that connects fundraising, donor management, and volunteer engagement in one easy-to-use place. Every gift, interaction, and volunteer hour comes together, so your whole team works from the same picture of every supporter, instead of piecing it together across systems. The payoff is more confidence in every ask and more momentum in every relationship. Segmentation and follow-up happen automatically, so building your year-end appeal starts from momentum, not from scratch. The results show up in the data: the top 20% of nonprofits using Bloomerang CRM see an average donor retention rate of 64%, which is 1.5x the industry average of 43%. Bloomerang CRM helps you move faster and raise more, backed by 17 years of fundraising data and results from more than 24,000 nonprofits.

Seller

Bloomerang Giving Platform

Discussions

Bloomerang CRM Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marissa Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Bloomerang CRM Integrations

(15)

Verified by Bloomerang CRM

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Tammy P.

Rejoice Radio Coordinator

Small-Business (50 or fewer emp.)

6/16/2025

"Bloomerang has simplified my work flow"

5/5

What do you like best about Bloomerang CRM?

I have used Bloomerang for over 2 years, and it has simplified sending letters to our donors. Building better relationships. All the information is in one place from contact information to giving history. Reports are also only a click away. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Bloomerang automtically creates a new account for each person even if a spouse is aleady in the system. It is easy enough to merge the accounts, but a little cumbersome. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for your feedback, Tammy! We're glad to hear Bloomerang is helping simplify donor communication and reporting for you. We also appreciate you sharing your experience with account creation, and we would be happy to discuss this with you further to see what type of workflow adjustments might be available. You're always welcome to reach out to support@bloomerang.com about this or any other questions you may have. Happy fundraising!

Joseph E.

Board Member

Small-Business (50 or fewer emp.)

9/17/2026

"Exceptional Onboarding and Customer Support"

5/5

What do you like best about Bloomerang CRM?

The customer service during the onboarding and the help with articles and chat. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

Many moving pieces and it's not necessarily intuitive. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you, Joseph—we're glad the onboarding support, help articles, and live chat made it easy to get your data and member communication tools unified in Bloomerang CRM. We hear you on the number of moving pieces feeling like a lot to navigate at times, and we encourage you to check out our Help Center, Bloomerang Learning modules, or group training options. Additional feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for being part of the Bloomerang community!

See how Bloomerang CRM improved

Bill H.

Community Impact Coordinator

Mid-Market (51-1000 emp.)

5/20/2026

"User-Friendly CRM with Helpful, Efficient Support"

5/5

What do you like best about Bloomerang CRM?

Bloomerang CRM is a user-friendly system that provides all the reports and updates we need. Bloomerang Customer Service is also very helpful and efficient, which makes the overall experience even better. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

So far, there’s nothing I dislike about Bloomerang. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks for the fantastic review, Bill! Hearing that Bloomerang CRM gives your team the reports and updates you need, and that our support team has been helpful and efficient along the way, is exactly what we're working toward every day. We want the experience to feel seamless inside and out, and knowing both pieces are landing well means a lot. Happy fundraising!

B. Sean N.

Chief Development Officer (CDO)

Small-Business (50 or fewer emp.)

5/8/2024

"Bloomerang is a solid CRM and works great for the price point."

4/5

What do you like best about Bloomerang CRM?

What I like most is the intuitive nature of Bloomerang.

Every new job usually requires you to learn a new software, especially in the non-profit world. Learning how to effectively use Bloomerang was fairly simple and straight forward. With very little training (because there just wasn't enough time), I was able to operate the CRM and effectively provide information to our board, report to our donors, track our grant requests, and follow our plan towards meeting our goals. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

My least favorite thing is Bloomerang's process of iteration.

Much of the coding is functional, but I would really like it if we were able to restrict selections of what appeals are available, as they are coded to different campaigns. For example, when I select "Grants" or "Annual Campaign" under campaigns, it would be great if not all the Appeals were possible selections. It would help ensure that we don't make mistakes inputting gifts. Restricting Appeals to specific Campaigns and specific Campaigns to individual Funds would be extremely helpful. Review collected by and hosted on G2.com.

Response from Sara Salako of Bloomerang CRM

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Thank you for taking the time to leave a review! We're thrilled you're part of the Bloomerang community -- thank you for sharing your feedback with us, as we're always looking for ways to make fundraising easier.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

3/17/2026

"Fast, Knowledgeable Support That Makes the System Easy to Use"

4/5

What do you like best about Bloomerang CRM?

My favorite feature is the help widget and online support. The support team is knowledgeable and helpful. They respond quickly and provide accurate answers, which makes the system easier to use. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

There are limits in the integration with Kindful for online giving. Bloomerang now offers an upgraded module that addresses many of these issues. The upgrade can be added to our existing contract, though our organization has not chosen to add it yet. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your experience! We’re so glad to hear that the help widget and support team have made a positive impact. Providing timely, accurate assistance is something we care deeply about. It’s also wonderful to know that Bloomerang has helped centralize your donor data and strengthen your annual fund and stewardship efforts. Supporting teams with clear insights into donor engagement is exactly what we strive for. Happy fundraising!

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

7/20/2026

"Uncluttered, Intuitive Interface That Just Works"

5/5

What do you like best about Bloomerang CRM?

It has a uncluttered user interface that is more intuitive than some competitors. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

The system is not integrated with ticketing systems. My previous CRM PatronManager/Salesforce was a tightly integrated system. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing this review—we're so glad Bloomerang CRM's uncluttered, intuitive interface has stood out compared to other platforms you've used. It's wonderful to know a clean design is making your day-to-day work feel simpler. We appreciate your feedback on the ticketing system integration, and feedback like this can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising!

Libby G.

Small-Business (50 or fewer emp.)

4/20/2026

"Flexible CRM with Room for Improvement"

4/5

What do you like best about Bloomerang CRM?

I like Bloomerang CRM's flexibility to add our own tracking data fields, which allows us to track the intention behind gifts, like responses to campaigns or if the gift was an event ticket versus an event sponsorship. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I was disappointed in the auction module and have gone elsewhere for that software. It also took a few years to get all of the data into the right formats. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Hi Libby, thank you for taking the time to share such a thoughtful review! We love hearing that keeping all of our data in one place and the flexibility to add custom data fields has been valuable. Being able to track the intention behind gifts and connect those insights to specific campaigns is exactly the kind of depth we want your team to have access to. We're sorry the auction module didn't meet your needs, your input genuinely helps shape our roadmap. Thanks again and happy fundraising!

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

8/19/2026

"Very Intuitive and Easy to Use"

4.5/5

What do you like best about Bloomerang CRM?

It is very intuitive and not hard to figure out. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I haven't figured out yet how to review all of the tasks/interactions I've completed. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks so much for sharing your review! We love hearing that Bloomerang CRM feels intuitive and easy to figure out right from the start! If you're still working out how to review your completed tasks and interactions, our Help Center and group trainings can walk you through it step by step. Happy fundraising!

See how Bloomerang CRM improved

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

6/25/2026

"All-in-One Volunteer Management That Keeps Me Organized"

5/5

What do you like best about Bloomerang CRM?

As a Volunteer Coordinator, I appreciate having volunteer information, communication tools, and engagement tracking all in one system. It helps me stay organized and better support our volunteers. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

I do not have any significant dislikes at this time. Overall, my experience with Bloomerang CRM has been positive. Review collected by and hosted on G2.com.

What problems is Bloomerang CRM solving and how is that benefiting you?

Bloomerang CRM solves the challenge of managing volunteer and donor information by keeping everything organized in one system. It helps me track volunteer engagement, communicate efficiently, and stay organized, which allows me to focus more on supporting volunteers and serving our community. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thanks so much for your review and letting us know how Bloomerang is helping you stay organized as a Volunteer Coordinator The fact that you have all your volunteer information, communication tools, and engagement tracking unified in one place is exactly what we love to hear! Knowing it frees you up to focus on supporting your volunteers and serving your community makes this the best kind of feedback. Thanks for being part of the Bloomerang community!

Sara R.

Small-Business (50 or fewer emp.)

4/2/2026

"Frustrating Setup and Integration Issues"

0.5/5

What do you like best about Bloomerang CRM?

I appreciate the automation from donations going straight to the CRM, which is helpful when donations come in through Bloomerang CRM-powered forms. Review collected by and hosted on G2.com.

What do you dislike about Bloomerang CRM?

It's not user-friendly, and there are tons of training requirements. Data migration and onboarding was a nightmare and the memberships didn't actually work the way that we needed. The CRM and the donation form are not actually integrated and require a lot of manual setup. It was extremely time-intensive, manual, and overall very frustrating. Review collected by and hosted on G2.com.

Response from Marissa Johnson of Bloomerang CRM

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Thank you for sharing your review, we’re truly sorry to hear that you've felt frustration through your experience. We want to make this right and ensure you’re connected with the support you need to continue launching successfully. Our records show your team has been in touch with support, but we'll follow up to ensure you're receiving everything you need. We genuinely value your partnership and welcome the opportunity to turn this experience around. Thank you again for your candid feedback to help us improve.

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What is Bloomerang used for?

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Debi Costello

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Last activity almost 4 years ago

I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?

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