G2 reviewers report that Arctic Wolf excels in providing a proactive security approach, with users appreciating how the service acts as an extension of their team. One user highlighted the value of the Concierge Security Team, which helps identify and close security gaps effectively.
Users say Blackpoint Cyber offers quick response times from their Security Operations Center (SOC), which is crucial during investigations. Reviewers noted that the SOC is always ready to assist, making it a reliable partner in urgent situations.
According to verified reviews, Arctic Wolf stands out for its comprehensive visibility across networks and endpoints. Users have praised the tools and early-warning systems that help manage data flow proactively, ensuring potential security alerts are addressed promptly.
Reviewers mention that Blackpoint Cyber provides timely reporting and good customer service, with users appreciating the active alerts and straightforward dashboard navigation. This ease of use contributes to a smoother day-to-day experience for teams managing security.
G2 reviewers highlight that while both products have similar star ratings, Arctic Wolf's overall user satisfaction is reflected in its higher G2 Score, indicating a stronger performance in the Managed Detection and Response category compared to Blackpoint Cyber.
Users report that Arctic Wolf's tools for automated threat hunting and incident response are particularly effective, with many noting the proactive nature of their alerts and the thoroughness of their investigations, which enhances overall security posture.
Pricing
Entry-Level Pricing
Arctic Wolf
No pricing available
Blackpoint Cyber
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Free Trial
Arctic Wolf
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Blackpoint Cyber
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Ratings
Meets Requirements
9.4
217
9.4
226
Ease of Use
9.1
221
9.2
228
Ease of Setup
9.1
181
9.4
217
Ease of Admin
9.1
173
9.2
215
Quality of Support
9.4
212
9.6
225
Has the product been a good partner in doing business?
risk and risk monitoring software placed at the company's endpoints, and consolidated in easy to consume online portal dashboards.Read more
What is the best way to secure remote endpoint devices?
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Official Response from Arctic Wolf
Hello Dave, may we follow up with you personally to share additional information? Please let me know the best way to reach you. Cheers, Liz C, Customer...Read more
What are the functions of Arctic Wolf?
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AW
Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Cloud Monitoring and Managed Security Awareness —each...Read more
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